| # | Bulletins | Date | Chassis | Group | Problem | Description |
|---|---|---|---|---|---|---|
| 1 | #637 | 1/8/2001 | 210 | 82 | PULSATING INTERFERENCE DURING AM RECEPTION |
ROUTE=ALL TO: ALL SHOP FOREMEN ALL SERVICE MANAGERS ALL PARTS MANAGERS ALL SERVICE ADVISORS ALL WARRANTY ADMINISTRATORS CC: MBUSA FIELD PERSONNEL VPC / PDC MANAGERS SUBJECT: DEALER TECHNICAL BULLETIN 88/00 88/00-1 RECALLS AND SERVICE CAMPAIGNS: WHEN REPAIRING ANY VEHICLE, ALWAYS CHECK THE VEHICLE MASTER INQUIRY FOR OPEN CAMPAIGNS 88/00-2 GROUP 82 - MY 00 AND 01, MODEL 210, PULSATING INTERFERENCE DURING AM RECEPTION: For complaints of pulsating interference during AM reception, ensure that the CAN wiring from the instrument cluster (A1) to the radio (A2) or COMAND (A40/3) is not routed together with the antenna cable. In cases where the CAN and antenna wiring are routed together, reroute these lines so that they are as far away from each other as possible. Service Engineering JWcm 1-8-00 |
| 2 | #635 | 1/8/2001 | 203 | 72 | NOISE FROM WINDOWS WHEN FULLY RAISED/LOWERED | TO: ALL SHOP FOREMEN ALL SERVICE MANAGERS ALL PARTS MANAGERS ALL SERVICE ADVISORS ALL WARRANTY ADMINISTRATORS CC: MBUSA FIELD PERSONNEL VPC / PDC MANAGERS SUBJECT: DEALER TECHNICAL BULLETIN 84/00 84/00-1 RECALLS AND SERVICE CAMPAIGNS: WHEN REPAIRING ANY VEHICLE, ALWAYS CHECK THE VEHICLE MASTER INQUIRY FOR OPEN CAMPAIGNS 84/00-2 GROUP 72 - 203, NOISE FROM WINDOWS WHEN FULLY RAISED/LOWERED: In case of complaints of crackling noises when closing or opening the front/rear windows as the window approaches the fully opened/fully closed position, install new plastic clips. The plastic connector clip between the glass pane and the window lift mechanism may move around in the window mount when subject to load, causing it to rub against the surface of the glass. To correct, fit new plastic clips, part number *203 720 00 14 in accordance with AR72.10-P-1900P for the front door and AR.72.12-P-1910P for the rear door. The same part number has been retained for the modified part. The two can be distinguished by their width, the previous clip was 25 mm wide and the modified plastic clip is 30 mm wide. The modified part has been phased into series production since October 2000. The PDCs have only the modified part in stock. For Warranty, please use damage code: Front door: 72227 36 Rear door: 73227 36 *Part will be available in PDC mid-January 2001. Service Engineering JMcm 1-08-00 |
| 3 | #640 | 1/9/2001 | 203 | 72 | FRONT
DOOR NOT UNLOCKING WITH TRANSMITTER KEY |
ROUTE=ALL TO: ALL SHOP FOREMEN ALL SERVICE MANAGERS ALL PARTS MANAGERS ALL SERVICE ADVISORS ALL WARRANTY ADMINISTRATORS CC: MBUSA FIELD PERSONNEL VPC / PDC MANAGERS SUBJECT: DEALER TECHNICAL BULLETIN 01/01 01/01-1 RECALLS AND SERVICE CAMPAIGNS: WHEN REPAIRING ANY VEHICLE, ALWAYS CHECK THE VEHICLE MASTER INQUIRY FOR OPEN CAMPAIGNS 01/01-2 GROUP 72 - ALL 203 MODELS, FRONT DOOR NOT UNLOCKING WITH TRANSMITTER KEY: In case of complaints of front doors not opening after unlocking with the transmitter key, too little or no clearance in the door lock may lead to the doors remaining locked after an unlock operation. Adjust the clearance in accordance with WIS repair procedure, AR72.10-P-4011P. NOTE: The Front door lock on the LEFT has a right hand thread. The front door lock on the RIGHT has a left-hand thread. For warranty, please use Damage Code: 72111 16 Service Engineering ENcm 1-09-00 |
| 4 | #017 | 1/19/2001 | 215/220 | 82 | repair
the Heated Washer Hose on S and CL class vehicles. |
ROUTE=ALL TO: ALL SHOP FOREMEN ALL SERVICE MANAGERS ALL PARTS MANAGERS AND ADVISORS ALL SERVICE ADVISORS ALL WARRANTY ADMINISTRATORS ALL SALES MANAGERS AND REPRESENTATIVES CC: MBUSA FIELD PERSONNEL VPC / PDC MANAGERS SUBJECT: GROUP 82 - MODELS 215/220, HEATED WASHER HOSE As follow-up to MB-Net Message No. 015 dated January 18, 2001, please find enclosed necessary warranty information and work instructions to repair the Heated Washer Hose on S and CL class vehicles. Damage code: 86900 40 Operation Code: 86-0000 inspect only (Time = 0.1 hr) Model Indicator: 01 Operation Code: 02-3407 inspect and replace (Time = 0.8 hr) Model Indicator: M1, M2, M3, M4, M5, N1, N2, N3 Part number: 220 860 08 92 The FAULTY heated washer hose, which is located next to the washer reservoir, behind the right side head lamp, is identified via both the part number, which is 220 860 08 92, AND a SINGLE PVC covering tube at the electrical connector, which covers BOTH WIRES. If a faulty heated washer hose is found, remove and replace the hose assembly with the correct part number 220 860 08 92 (with TWO SEPARATE wire covering tubes per wire) Vehicles with part number 220 860 05 95 are good and do not need replacement. Additional parts for vehicles in retailer inventory will be drop shipped to retailers during the week of the 22nd. The forthcoming Recall Campaign Bulletin and Client Notification Letter will be distributed during the week of January 29, 2001. Engineering Services 1/19/01 |
| 5 | #015 | 1/8/2001 | 215/220 | 82 | Washer hose | ROUTE=ALL To: All Mercedes-Benz Retailers Subject: Recall of 2001 Model-Year CL-Class and S-Class Date: January 18, 2001 This is to advise you that on January 17, 2001, the National Highway Traffic Safety Administration (NHTSA) was notified that Mercedes-Benz USA LLC will conduct a recall campaign of certain 2001 model-year CL-Class and S-Class vehicles produced after November 1, 2000. Due to a supplier quality problem the sheathing material on the electrical connection of the heated windshield washer hose may overheat and cause surrounding plastic and insulation to melt. After careful analysis, it has been decided to recall and replace the heated windshield washer hose on all affected vehicles. Approximately 3400 vehicles in the U.S. are affected by the Recall Campaign. Of these approximately 1000 are in retailer possession. On Friday afternoon January 19, 2001 the affected vehicles will be flagged in VMI. GIVEN THIS NOTICE, IT IS ILLEGAL TO RETAIL ANY INCLUDED VEHICLES UNTIL THE RECALL REPAIR HAS BEEN COMPLETED. VIN RANGE: 2001 CL-CLASS VEHICLES FROM SERIAL END NUMBER 012920 TO 014503 2001 S-CLASS VEHICLES FROM SERIAL END NUMBER 176005 TO 191401 IF YOU ARE IN POSSESSION OF AN AFFECTED VEHICLE, PLEASE DISCONNECT THE ELECTRICAL CONNECTOR TO THE HEATED WASHER HOSE IMMEDIATELY. THE HEATING ELEMENT ACTIVATES AND RECEIVES CURRENT IN LOW AMBIENT TEMPERATURES(40§F or lower)WHEN THE VEHICLE IS RUNNING. VEHICLES CAN NOT BE SOLD WITH DISCONNECTED ELECTRICAL CONNECTORS. On Thursday, January 18, each retailer will be shipped two repair parts by FedEx. On Friday, January 19, MBUSA will provide work instructions and applicable warranty codes via MBNet for you to repair client critical vehicles. Additional parts quantities will be distributed automatically based on vehicle sales and parts availability. The Recall Bulletin with illustrated work instructions is being finalized and will be distributed in the next two weeks. A Client notification letter will be distributed in late January,2001. Additional part orders will not be accepted at this time. Further details will follow tomorrow. Engineering Services 1/18/01 |
| 6 | 026 | 1/24/2001 | 203 | 82 | POOR
AM/FM RECEPTION, VEHICLE CAN ONLY BE REMOTELY UNLOCKED FROM WITHIN A SMALL RADIUS: |
To: CANADA, HO, PDC, TRNG, VPC cc: Subject: DTB - MB-Net Message No. 026, Grp. 82 - 203 Poor AM/FM Reception TO: ALL SHOP FOREMEN ALL SERVICE MANAGERS ALL PARTS MANAGERS ALL SERVICE ADVISORS ALL WARRANTY ADMINISTRATORS CC: MBUSA FIELD PERSONNEL VPC / PDC MANAGERS SUBJECT: DEALER TECHNICAL BULLETIN 02/01 02/01-1 RECALLS AND SERVICE CAMPAIGNS: WHEN REPAIRING ANY VEHICLE, ALWAYS CHECK THE VEHICLE MASTER INQUIRY FOR OPEN CAMPAIGNS 02/01-2 GROUP 82 - MODEL 203, BEFORE VIN F038930, POOR AM/FM RECEPTION, VEHICLE CAN ONLY BE REMOTELY UNLOCKED FROM WITHIN A SMALL RADIUS: Complaints of poor AM/FM reception and/or short remote vehicle unlocking range may be caused by the ground contacts of the rear windscreen being coated with primer, which weakens or breaks the contact to the antenna amplifier module. To resolve, replace the rear window, rear window antenna amplifier module (A2/71) and all ground clips. Refer to WIS document AR67.20-P-2000P for window replacement procedures. The part numbers affected are 203 670 01 80 for Green Glass and 203 670 05 80 for Blue Glass. For warranty, please use Damage Code 82776 74. Service Engineering JWdg 1-24-01 |
| 7 | 027 | 1/24/2001 | 220 | 54 | MODEL 220, FUSE RATING: | To: CANADA, HO, PDC, TRNG, VPC cc: Subject: DTB - MB-Net Message No. 027 - Grp. 54, Model 220 Fuse Rating ROUTE=ALL TO: ALL SHOP FOREMEN ALL SERVICE MANAGERS ALL PARTS MANAGERS ALL SERVICE ADVISORS ALL WARRANTY ADMINISTRATORS CC: MBUSA FIELD PERSONNEL VPC / PDC MANAGERS SUBJECT: DEALER TECHNICAL BULLETIN 03/01 03/01-1 RECALLS AND SERVICE CAMPAIGNS: WHEN REPAIRING ANY VEHICLE, ALWAYS CHECK THE VEHICLE MASTER INQUIRY FOR OPEN CAMPAIGNS 03/01-2 GROUP 54 - MY 01, MODEL 220, FUSE RATING: Please note that the fuse rating for F1f20, F1f21, F1f22 has changed from 7.5 amps to 5 amps for MY 01. Reference wiring diagram PE54.15-U-2101SA. Under no circumstances should higher value fuses be used. Service Engineering DVdg 1-24-01 |
| 8 | 028 | 1/24/2001 | 170,203,202 with w111 motor | 42 | ENGINE, ABS INDICATOR LAMP ON AND FAULT CODE C1000-008 STORED |
To: CANADA, HO, PDC, TRNG, VPC cc: Subject: DTB - MB-Net Message No. 028 - Grp. 42, Models 170, 203, 202 with M111 Engine, ABS Indicator Light On ROUTE=ALL TO: ALL SHOP FOREMEN ALL SERVICE MANAGERS ALL PARTS MANAGERS ALL SERVICE ADVISORS ALL WARRANTY ADMINISTRATORS CC: MBUSA FIELD PERSONNEL VPC / PDC MANAGERS SUBJECT: DEALER TECHNICAL BULLETIN 04/01 04/01-1 RECALLS AND SERVICE CAMPAIGNS: WHEN REPAIRING ANY VEHICLE, ALWAYS CHECK THE VEHICLE MASTER INQUIRY FOR OPEN CAMPAIGNS 04/01-2 GROUP 42 - MODELS 170, 203, 202 WITH M111 ENGINE, ABS INDICATOR LAMP ON AND FAULT CODE C1000-008 STORED: In isolated cases, the ABS indicator lamp may light up and ESP/BAS/ABS fault messages appear in the multi-function display. While driving or just after the vehicle has been started, in such cases the fault code C1000-008 is stored in the ESP control module. This fault is generated by a brief, internal interruption in communications in the ESP control module. Once the engine has been restarted, the fault message is no longer displayed and the ESP system is reactivated. The fault remains stored in the fault memory. No countermeasure is available at the present time. Replacing the control module will not resolve the problem. Should this fault occur, delete the fault code without performing any further repair action be sure to note this on the repair order. We will notify you as soon as a countermeasure is available. Service Engineering JLdg 1-24-01 |
| 9 | 029 | 1/24/2001 | all with w113 | 1 | GURGLING NOISE COMING FROM THE HEATER BOX: | To: CANADA, HO, PDC, TRNG, VPC cc: Subject: DTB - MB-Net Message No. 029 - Group 01, Model 129, 208, 210, 215 and 220 with 113 Engine, Gurgling Noise TO: ALL SHOP FOREMEN ALL SERVICE MANAGERS ALL PARTS MANAGERS ALL SERVICE ADVISORS ALL WARRANTY ADMINISTRATORS CC: MBUSA FIELD PERSONNEL VPC / PDC MANAGERS SUBJECT: DEALER TECHNICAL BULLETIN 05/01 05/01-1 RECALLS AND SERVICE CAMPAIGNS: WHEN REPAIRING ANY VEHICLE, ALWAYS CHECK THE VEHICLE MASTER INQUIRY FOR OPEN CAMPAIGNS 05/01-2 GROUP 01.30 - MODELS 129, 208, 210, 215 AND 220 WITH 113 ENGINE, GURGLING NOISE COMING FROM THE HEATER BOX: Additional Information regarding the above complaint: For vehicles before serial no. 285600 (production date 01/2001), before any repair work is done on the cooling system, coolant pump, heater box, etc., remove the left side cylinder head and check if the coolant passage is blocked with casting skin. If casting skin is present, remove it with a sharp knife. In case of warranty, please use Damage Code: 01243 24 - Cylinder Head, Plugged Service Engineering ERdg 1-24-01 |
| 10 | 029 | 1/24/2001 | 203 | 83 | CLIMATE CONTROL PANEL OPERATING INCORRECTLY: | Gentlemen, Please see the Dealer Technical Bulletin #040 below. This bulletin replaces #029 sent out last week. FYI ---------------------------------------------------------------------------- ROUTE=ALL TO: ALL SHOP FOREMEN ALL SERVICE MANAGERS ALL PARTS MANAGERS ALL SERVICE ADVISORS ALL WARRANTY ADMINISTRATORS CC: MBUSA FIELD PERSONNEL VPC / PDC MANAGERS SUBJECT: DEALER TECHNICAL BULLETIN 05/01 *** REPLACES MB-NET NO. 029 DATED JANUARY 24, 2001 *** 05/01-1 RECALLS AND SERVICE CAMPAIGNS: WHEN REPAIRING ANY VEHICLE, ALWAYS CHECK THE VEHICLE MASTER INQUIRY FOR OPEN CAMPAIGNS 05/01-2 GROUP 01.30 - MODELS 129, 208, 210, 215 AND 220 WITH 113 ENGINE, GURGLING NOISE COMING FROM THE HEATER BOX: Additional Information regarding the above complaint: For vehicles before ENGINE serial no. 285600 (production date 01/2001), before any repair work is done on the cooling system, coolant pump, heater box, etc., remove the left side cylinder head and check if the coolant passage is blocked with casting skin. If casting skin is present, remove it with a sharp knife. In case of warranty, please use Damage Code: 01243 24 - Cylinder Head, Plugged Service Engineering ERdg 1-29-01 |
| 11 | 031 | 1/29/2001 | 163 with W113 | 1 | GURGLING NOISE COMING FROM THE HEATER BOX |
01M/01-2 GROUP 01 - MODEL 163 WITH 113 ENGINE, GURGLING NOISE COMING FROM THE HEATER BOX: Additional Information regarding the above complaint: For vehicles before ENGINE serial no. 285600 (production date 01/2001), before any repair work is done on the cooling system, coolant pump, heater box, etc., remove the left side cylinder head and check if the coolant passage is blocked with casting skin. If casting skin is present, remove it with a sharp knife. In case of warranty, please use Damage Code: 01243 24 - Cylinder Head, Plugged Service Engineering ERdg 1-29-01 |
| 12 | 032 | 1/24/2001 | 215/220 | 82 | HEATED WASHER HOSE | To: CANADA, HO, PDC, TRNG, VPC cc: Subject: MB-Net 032 - Group 82, Models 215/220 Heated Washer Hose TO: ALL SHOP FOREMEN ALL SERVICE MANAGERS ALL PARTS MANAGERS AND ADVISORS ALL SERVICE ADVISORS ALL WARRANTY ADMINISTRATORS ALL SALES MANAGERS AND REPRESENTATIVES CC: MBUSA FIELD PERSONNEL VPC / PDC MANAGERS SUBJECT: GROUP 82 - MODELS 215/220, HEATED WASHER HOSE *** REPLACES MB-NET NO. 017 DATED JANUARY 19, 2001 *** As follow-up to MB-Net Message No. 015 dated January 18, 2001, please find enclosed necessary warranty information and work instructions to repair the Heated Washer Hose on S and CL class vehicles. Damage code: 86900 40 Operation Code: 86-0000 inspect only (Time = 0.1 hr) Model Indicator: 01 Operation Code: 02-3407 inspect and replace (Time = 0.8 hr) Model Indicator: M1, M2, M3, M4, M5, N1, N2, N3 Part number: 220 860 08 92 The FAULTY heated washer hose, which is located next to the washer reservoir, behind the right side head lamp, is identified via both the part number, which is 220 860 08 92, AND a SINGLE PVC covering tube at the electrical connector, which covers BOTH WIRES. If a faulty heated washer hose is found, remove and replace the hose assembly with the correct part number 220 860 08 92 (with TWO SEPARATE wire covering tubes per wire) Vehicles with part number 220 860 05 92 are good and do not need replacement. Additional parts for vehicles in retailer inventory will be drop shipped to retailers during the week of the 22nd. The forthcoming Recall Campaign Bulletin and Client Notification Letter will be distributed during the week of January 29, 2001. Engineering Services 1/24/01 |
| 13 | 052 | 2/5/2001 | 203 | 80 | In cases where the remote SmartKey is intermittently unable to operate the Central Locking System, or intermittently unable to be turned in the Electronic Ignition Switch (N73), |
Gentlemen, Please see DTB #052 below. FYI ----------------------------------------------------------------------- ROUTE=ALL To: ALL SHOP FOREMEN ALL SERVICE MANAGERS ALL PARTS MANAGERS ALL SERVICE ADVISORS ALL WARRANTY ADMINISTRATORS CC: MBUSA FIELD PERSONNEL VPC / PDC MANAGERS SUBJECT: DEALER TECHNICAL BULLETIN 07/01 07/01-1 RECALLS AND SERVICE CAMPAIGNS: WHEN REPAIRING ANY VEHICLE, ALWAYS CHECK THE VEHICLE MASTER INQUIRY FOR OPEN CAMPAIGNS 07/01-2 GROUP 80 - MODEL 203, SMARTKEY INTERMITTENTLY INOPERATIVE: In cases where the remote SmartKey is intermittently unable to operate the Central Locking System, or intermittently unable to be turned in the Electronic Ignition Switch (N73), do not replace any components at this time. An updated SmartKey is expected to become available during late February to address this issue. There is no fault with the Central Locking System or the Electronic Ignition Switch (EIS). As a possible short-term solution to this issue, the SmartKey may be reset as follows: Insert and remove the SmartKey from the EIS rapidly ten or more times. Further information will be released once a supply of SmartKeys becomes available at the PDC. Service Engineering DRdg 2-5-01 |
| 14 | 053 | 2/5/2001 | 163 | 80 | Clients with large, heavy key chains attached to the remote key may experience inadvertent switching off of the ignition. |
Please
see DTB #053 below.
FYI ------------------------------------------------------------------------------------ ROUTE=ALL TO: ALL SHOP FOREMEN ALL SERVICE MANAGERS ALL PARTS MANAGERS ALL SERVICE ADVISORS ALL WARRANTY ADMINISTRATORS CC: MBUSA FIELD PERSONNEL VPC / PDC MANAGERS SUBJECT: M-CLASS DEALER TECHNICAL BULLETIN 02M/01 02M/01-1 RECALLS AND SERVICE CAMPAIGNS: WHEN REPAIRING ANY VEHICLE, ALWAYS CHECK THE VEHICLE MASTER INQUIRY FOR OPEN CAMPAIGNS 02M/01-2 GROUP 80 - MODEL 163, EXCESSIVE KEYCHAIN WEIGHT: Clients with large, heavy key chains attached to the remote key may experience inadvertent switching off of the ignition. In some cases, such as on rough roads, the weight of objects on the keychain may overcome the key folding detent force, causing the key to begin to fold closed. The partially closed key may then act as a lever, which can in some cases have sufficient torque to partially turn the ignition switch towards the off position. In case of client complaints, please ensure that only lightweight objects are attached to the remote key. A new remote key, with a higher folding force, was introduced into production as of December 18, 2000, VIN #245145. Only keys with the higher folding force are supplied by Spare Parts. These keys may be ordered as replacements to help in circumstances where key chain weight may be problematic, although clients should be advised that sufficient folding forces may still be generated where key chain weight is excessive. Part number 163 760 19 06 Service Engineering DRdg 2-5-01 |
| 15 | 079 | 2/15/2001 | 163 | 54 | AAM MODULE INSPECTION | Gentlemen, Please see Dealer Technical Bulletin #079 below. FYI ------------------------------------------------------------------------------- TO: ALL SHOP FOREMEN ALL SERVICE MANAGERS ALL PARTS MANAGERS AND ADVISORS ALL SERVICE ADVISORS ALL WARRANTY ADMINISTRATORS ALL SALES MANAGERS AND REPRESENTATIVES CC: MBUSA FIELD PERSONNEL VPC / PDC MANAGERS SUBJECT: GROUP 54 - MODEL 163, MODEL YEAR 2001, AAM MODULE INSPECTION This message contains further information regarding the M Class Retail Hold communicated to you with MB-Net Message No. 074 on Tuesday, February 13, 2001. All M Class vehicles in the chassis number range A250006 through A253538 must be inspected and, if necessary, have the AAM Module (N10) replaced. In affected vehicles, the AAM Module may exhibit irregular operation. Inspect the AAM module production date using Star Diagnosis, following the path "Control Modules / Body / AAM / Control Unit Version". The AAM Module date code is listed near the bottom of the screen in the following format: Production Day: Production Month: Production Year: An AAM Module having a production date code from 8 January 2001 through 29 January 2001 is faulty and MUST BE REPLACED. Vehicles with a faulty AAM Module must not be retailed until the AAM Module (163 545 53 32) is replaced. If, upon inspection, the vehicle is equipped with an AAM Module outside of the production date range specified above, it can be released immediately. For each vehicle inspected, please submit a warranty claim to permit tracking. Repair instructions, as well as warranty claims information (damage code, operation code, and time allowance) will be communicated shortly. CLIENT VEHICLES As first priority, MBUSA will contact each client with an affected vehicle and open a Client Assistance (CA) Referral. This will initiate the automatic shipment of a part for this specific client vehicle to your center. The CA Referral will request that you contact the client for an expeditious inspection and, if necessary, replacement of the affected module. DEALER INVENTORY Vehicles in stock can be inspected immediately based upon the above criteria. Details of parts shipments for affected vehicles will be communicated once parts for all client vehicles are distributed. Service Engineering DRdg 2-15-01 |
| 16 | 081 | 2/16/2001 | 163 | 54 | AAM2 MODULE INSPECTION | Gentlemen, Please see Dealer Technical Bulletin #081 below. FYI ----------------------------------------------------------------------------------------------------------- TO: ALL SHOP FOREMEN ALL SERVICE MANAGERS ALL PARTS MANAGERS AND ADVISORS ALL SERVICE ADVISORS ALL WARRANTY ADMINISTRATORS ALL SALES MANAGERS AND REPRESENTATIVES CC: MBUSA FIELD PERSONNEL VPC / PDC MANAGERS SUBJECT: GROUP 54 - MODEL 163, MODEL YEAR 2001, AAM2 MODULE INSPECTION In reference to MB-Net Message No. 079 dated February, 15, 2001, following is the repair information required during inspection / replacement of the AAM2 module. IMPORTANT: You will need customers to provide all RF keys for their vehicle. If this is not done, some keys will not be able to remote unlock / lock the vehicle. Step 1: Connect Star Diagnosis, under Control Units menu, select "Body", select "AAM", select "control unit version" (Reference AD00.00-P-2000-04A). Step 2: Observe displayed date code. Six-digit date code reads DD/MM/YY of production. Only AAM2 with date code between 08/01/01 and 29/01/01 are to be replaced. If date code does NOT fall within specified range, no further action is necessary. If date code falls within specified range, continue through the following steps. Step 3: Using Star Diagnosis, select "Control Unit Adaptations" under AAM menu. Select "read coding and transfer to the new control unit" to store coding data in Star Diagnosis. Follow on-screen instructions. Step 4: Remove covers of fuse and relay box (5 screws). Step 5: Unscrew and lift up fuse and relay module (F1) (2 screws). Do NOT bring any live cables into contact with ground. Step 6: Unplug four connectors and antenna on AAM2 (N10). Step 7: Remove AAM2. Be careful not to damage locking tabs. Insert wedge (115 589 03 59 00) between AAM2 and fuse and relay module to disengage locking tab at top center, release locking tab above connectors and simultaneously push AAM2 away from fuse and relay module. Step 8: Install replacement AAM2. Be careful not to bend connector pins. Step 9: Transfer stored AAM2 data from Star Diagnosis to new AAM2. Follow on-screen instructions. Step 10: Using Star Diagnosis, select "learn radio code of a new transmitter key" to learn RF keys to new AAM2. Follow on-screen instructions. Step 11: Repeat for all RF keys. Step 12: Install removed components in reverse order. Step 13: Perform function test. AAM2 (N10) Control Module - Part No. 163 545 53 32 Damage Code: 54960 31 Operation Code: 02 3410 - Inspect only; no replacement of AAM2 Time Allowance: 0.4 hours Model Indicator: K0 02 3411 - Inspect and replace AAM2 Time Allowance: 1.0 hours Model Indicator: K0 Service Engineering DVdg 2-16-01 |
| 17 | 082 | 2/20/2001 | ALL | 27 | AUTOMATIC TRANSMISSION 722.6: Please note that DTC 116 stored in the EGS control module |
Gentlemen, Please see Dealer Technical Bulletin #082 below. FYI -------------------------------------------------------------------------------------------- TO: ALL SHOP FOREMEN ALL SERVICE MANAGERS ALL PARTS MANAGERS ALL SERVICE ADVISORS ALL WARRANTY ADMINISTRATORS CC: MBUSA FIELD PERSONNEL VPC / PDC MANAGERS SUBJECT: DEALER TECHNICAL BULLETIN 08/01 08/01-1 RECALLS AND SERVICE CAMPAIGNS: WHEN REPAIRING ANY VEHICLE, ALWAYS CHECK THE VEHICLE MASTER INQUIRY FOR OPEN CAMPAIGNS 08/01-2 GROUP 27 - ALL MODELS EQUIPPED WITH AUTOMATIC TRANSMISSION 722.6: Please note that DTC 116 stored in the EGS control module (Component Y3/6s1 starter lockout or component Y3/6b1 ATF temperature sensor is sporadically faulty or both) is meaningless and can be ignored and erased unless there is a customer complaint of delayed starter engagement. When there is no customer complaint of delayed starter engagement, the fault memory can be erased with no further action necessary. In cases of customer complaints involving delayed starter engagement, the conductor plate (part no. 140 270 05 61) should be replaced (it is not necessary to replace the entire valve body) and the fault memory erased. Remember: When servicing all 722.6 transmissions, the only correct ATF automatic transmission fluid) is Mercedes-Benz part no. 001 989 21 03 10. Service Engineering NYdg 2-20-01 |
| 18 | 083 | 2/20/2001 | 27 | AUTOMATIC TRANSMISSION 722.6: Please note that DTC 116 stored in the EGS control module |
Gentlemen, Please Dealer Technical Bulletin #083 below. FYI ------------------------------------------------------------------------------- TO: ALL SHOP FOREMEN ALL SERVICE MANAGERS ALL PARTS MANAGERS ALL SERVICE ADVISORS ALL WARRANTY ADMINISTRATORS CC: MBUSA FIELD PERSONNEL VPC / PDC MANAGERS SUBJECT: M-CLASS DEALER TECHNICAL BULLETIN 03M/01 03M/01-1 RECALLS AND SERVICE CAMPAIGNS: WHEN REPAIRING ANY VEHICLE, ALWAYS CHECK THE VEHICLE MASTER INQUIRY FOR OPEN CAMPAIGNS 03M/01-2 GROUP 27 - ALL MODELS EQUIPPED WITH AUTOMATIC TRANSMISSION 722.6: Please note that DTC 116 stored in the EGS control module (Component Y3/6s1 starter lockout or component Y3/6b1 ATF temperature sensor is sporadically faulty or both) is meaningless and can be ignored and erased unless there is a customer complaint of delayed starter engagement. When there is no customer complaint of delayed starter engagement, the fault memory can be erased with no further action necessary. In cases of customer complaints involving delayed starter engagement, the conductor plate (part no. 140 270 05 61) should be replaced (it is not necessary to replace the entire valve body) and the fault memory erased. Remember: When servicing all 722.6 transmissions, the only correct ATF automatic transmission fluid) is Mercedes-Benz part no. 001 989 21 03 10. Service Engineering NYdg 2-20-01 | |
| 19 | 084 | 2/20/2001 | ALL | 83 | 2001,
TELEPHONE PSE FLASHING: |
Gentlemen, Please see Dealer Technical Bulletin #084 below. FYI ------------------------------------------------------------------------------------ To: ALL SHOP FOREMEN ALL SERVICE MANAGERS ALL PARTS MANAGERS ALL SERVICE ADVISORS ALL WARRANTY ADMINISTRATORS CC: MBUSA FIELD PERSONNEL VPC / PDC MANAGERS SUBJECT: DEALER TECHNICAL BULLETIN 09/01 09/01-1 RECALLS AND SERVICE CAMPAIGNS: WHEN REPAIRING ANY VEHICLE, ALWAYS CHECK THE VEHICLE MASTER INQUIRY FOR OPEN CAMPAIGNS 09/01-2 GROUP 82.70 - All MODELS, MODEL YEAR 2000 & 2001, TELEPHONE PSE FLASHING: Please note that the following guidelines should be adhered to regarding flashing of the Telephone PSEs (A59/1). 1) MY 00 / StarTac - Q6820640 - SYN0234 A, B should be flashed if necessary using "StarTac.S19" Software. 2) MY 00 / StarTac - Q6820640 - SYN0234 C should NOT be flashed. 3) MY 00 / StarTac - Q6829640 - SYN0234 A,B,C, SYN8738 A,B,C and SYN9081 A should NOT be flashed. 4) MY 01 / Timeport - Q6820648 - SYN8738 A, B should be flashed if necessary using "Timeport.S19" Software. 5) MY 01 / Timeport - Q6820648 - SYN8738 C should NOT be flashed. 6) MY 01 / Timeport - Q6829648 - SYN8738 A,B,C and SYN9081 A should NOT be flashed. NOTE: Please use both the part number (Q682xxxx) and the SYN number (SYNxxxxx) for Flashing guideline. Flashing of software in telephone PSEs should only be performed in case where it is necessary to address a client complaint of telephone malfunction. Service Engineering DVdg 2-20-01 |
| 20 | OIL | 2/23/2001 | ALL | 1 | FSS OIL REQUIREMENTS | MBNET MSG. # ROUTE=ALL TO: ALL MERCEDES-BENZ LIGHT TRUCK DEALERS ATTENTION: ALL SERVICE MANAGERS ALL SHOP FOREMEN ALL SERVICE ADVISORS ALL WARRANTY ADMINISTRATORS ALL TIMEKEEPERS AND BOOKERS SUBJECT: Flexible Service System Changes: Synthetic Oil and A Service Operation Times MBUSA maintenance requirements have been changed to reflect the recommendation that only MB approved synthetic motor oil should be used in those Mercedes-Benz vehicles equipped with the Flexible Service System. Letters advising affected customers of this change are tentatively scheduled to be mailed in mid to late March, however all Dealers are advised that they can implement this transition to synthetic oil effective immediately. To clarify: Dealers are requested to begin this transition to synthetic oil for their customers who seek scheduled maintenance for their FSS-equipped vehicle prior to receiving a notification letter from MBUSA. Dealers should further advise these customers that they will still receive a letter from MBUSA explaining this change even though their transition to synthetic oil would have already occurred with their current service visit. The drafts of customer letters that were included in the original January 12, 2001 correspondence to all Dealers can be used when counseling customers. In those instances where the vehicle is covered by the Mercedes-Benz Maintenance Commitment, Dealers will be reimbursed a maximum of $5.50 per quart for synthetic oil. In addition to this change in Mercedes-Benz Maintenance requirements, labor times for the FSS A Service will be adjusted due to elimination of the dust filter replacement and seatbelt inspection. OPERATION CODE MODEL INDICATOR CURRENT TIME NEW TIME 00-1000 K1, K2, K3 1.2 1.0 These time changes will be effective for repairs performed as of March 1, 2001. Please inform all appropriate personnel of these changes. Thank you for your cooperation. Eric Wendell Joe Wankmuller Parts & Services Marketing Warranty Operations |
| 21 | 2/23/2001 | ALL | 1 | FSS REQUIRMENTS | MBNET MSG. # ROUTE=ALL TO: ALL MERCEDES-BENZ PASSENGER CAR DEALERS ATTENTION: ALL SERVICE MANAGERS ALL SHOP FOREMEN ALL SERVICE ADVISORS ALL WARRANTY ADMINISTRATORS ALL TIMEKEEPERS AND BOOKERS SUBJECT: Flexible Service System Changes: Synthetic Oil and A Service Operation Times MBUSA maintenance requirements have been changed to reflect the recommendation that only MB approved synthetic motor oil should be used in those Mercedes-Benz vehicles equipped with the Flexible Service System. Letters advising affected customers of this change are tentatively scheduled to be mailed in mid to late March, however all Dealers are advised that they can implement this transition to synthetic oil effective immediately. To clarify: Dealers are requested to begin this transition to synthetic oil for their customers who seek scheduled maintenance for their FSS-equipped vehicle prior to receiving a notification letter from MBUSA. Dealers should further advise these customers that they will still receive a letter from MBUSA explaining this change even though their transition to synthetic oil would have already occurred with their current service visit. The drafts of customer letters that were included in the original January 12, 2001 correspondence to all Dealers can be used when counseling customers. In those instances where the vehicle is covered by the Mercedes-Benz Maintenance Commitment, Dealers will be reimbursed a maximum of $5.50 per quart for synthetic oil. In addition to this change in Mercedes-Benz Maintenance requirements, labor times for the FSS A Service will be adjusted due to elimination of the dust filter replacement and seatbelt inspection. OPERATION CODE MODEL INDICATOR CURRENT TIME NEW TIMEOPERATION CODE MODEL TIME | |
| 22 | 091 | 2/22/2001 | 163 | 54 | This
message contains further information regarding the M-Class
Recall communicated to you with MB-Net Message No. 087 on Wednesday, February 21, 2001 |
Gentlemen, Please see MB-Net message below concerning the 2001 M-Class AAM recall. FYI ------------------------------------------------------------------------------------------------- ROUTE=ALL To: All Mercedes-Benz Dealers Subject: Recall of 2001 Model-Year M-Class Group 54 - Model 163, Model Year 2001, AAM II Module Date: February 22, 2001 This message contains further information regarding the M-Class Recall communicated to you with MB-Net Message No. 087 on Wednesday, February 21, 2001 CUSTOMER VEHICLES The Customer Assistance Center (CAC) is continuing to contact vehicle owners by telephone. When contacted a CA referral is opened to the servicing dealer and the respective SPOM. The CAC arranges a replacement part be sent to the servicing dealer. The dealer will contact the customer using information supplied in the CA referral. OPERATIONS CODES The Operation codes provided in the work instructions in MB-Net Message No. 081 were incorrect. Beginning immediately please use the following Operation codes: Operation Code: 02 3414 - Inspect only; no replacement of AAM2 Time Allowance 0.4 hours Model Indicator K0 02 3415 - Inspect and replace AAM2 Time Allowance: 1.0 hours Model Indicator: K0 DEALER INVENTORY The affected vehicles are flagged in VMI. VIN RANGE: 2001 M-CLASS VEHICLES FROM SERIAL END NUMBER A250006 TO A253538 Vehicles in stock must be inspected immediately to determine AAM II production date using Star Diagnosis. Dealers are expected to inspect their entire inventory and order parts only for those vehicles affected using the procedure below. GIVEN THIS NOTICE, IT IS ILLEGAL TO RETAIL ANY INCLUDED VEHICLES UNTIL THE RECALL REPAIR HAS BEEN COMPLETED. IF YOU ARE IN POSSESSION OF AN AFFECTED VEHICLE, PLEASE REFERENCE MBNET 081 FOR THE REQUIRED INSPECTION/REPLACEMENT PROCEDURE. PARTS ORDERS Parts supply for this module will continue to be limited for the near future. All orders submitted to date by fax or the RPS Order function that include a valid VIN number will be processed by Retailer Parts Services. This part is not yet available for open ordering and until further notice dealers should continue to place orders to Retailer Parts Services via fax or RPS Special Orders in NetStar. Please note that RPS Orders placed via NetStar are able to be processed faster than paper fax orders. Engineering Services 2/22/01 |
| 23 | 087 | 2/22/2001 | 163 | 54 | This
message contains further information regarding the M-Class
Recall communicated to you with MB-Net Message No. 087 on Wednesday, February 21, 2001 |
Gentlemen, Please see MB-Net message below concerning the 2001 M-Class AAM recall. FYI ------------------------------------------------------------------------------------------------- ROUTE=ALL To: All Mercedes-Benz Dealers Subject: Recall of 2001 Model-Year M-Class Group 54 - Model 163, Model Year 2001, AAM II Module Date: February 22, 2001 This message contains further information regarding the M-Class Recall communicated to you with MB-Net Message No. 087 on Wednesday, February 21, 2001 CUSTOMER VEHICLES The Customer Assistance Center (CAC) is continuing to contact vehicle owners by telephone. When contacted a CA referral is opened to the servicing dealer and the respective SPOM. The CAC arranges a replacement part be sent to the servicing dealer. The dealer will contact the customer using information supplied in the CA referral. OPERATIONS CODES The Operation codes provided in the work instructions in MB-Net Message No. 081 were incorrect. Beginning immediately please use the following Operation codes: Operation Code: 02 3414 - Inspect only; no replacement of AAM2 Time Allowance 0.4 hours Model Indicator K0 02 3415 - Inspect and replace AAM2 Time Allowance: 1.0 hours Model Indicator: K0 DEALER INVENTORY The affected vehicles are flagged in VMI. VIN RANGE: 2001 M-CLASS VEHICLES FROM SERIAL END NUMBER A250006 TO A253538 Vehicles in stock must be inspected immediately to determine AAM II production date using Star Diagnosis. Dealers are expected to inspect their entire inventory and order parts only for those vehicles affected using the procedure below. GIVEN THIS NOTICE, IT IS ILLEGAL TO RETAIL ANY INCLUDED VEHICLES UNTIL THE RECALL REPAIR HAS BEEN COMPLETED. IF YOU ARE IN POSSESSION OF AN AFFECTED VEHICLE, PLEASE REFERENCE MBNET 081 FOR THE REQUIRED INSPECTION/REPLACEMENT PROCEDURE. PARTS ORDERS Parts supply for this module will continue to be limited for the near future. All orders submitted to date by fax or the RPS Order function that include a valid VIN number will be processed by Retailer Parts Services. This part is not yet available for open ordering and until further notice dealers should continue to place orders to Retailer Parts Services via fax or RPS Special Orders in NetStar. Please note that RPS Orders placed via NetStar are able to be processed faster than paper fax orders. Engineering Services 2/22/01 |
| 24 | 095 | 2/26/2001 | 203 | 91 | indicator light is illuminated in the instrument cluster, check the control module for fault codes |
Gentlemen, Please see Dealer Technical Bulletin #095 below. FYI ------------------------------------------------------------------------------------------------ ROUTE=ALL TO: ALL SHOP FOREMEN ALL SERVICE MANAGERS ALL PARTS MANAGERS ALL SERVICE ADVISORS ALL WARRANTY ADMINISTRATORS CC: MBUSA FIELD PERSONNEL VPC / PDC MANAGERS SUBJECT: DEALER TECHNICAL BULLETIN 10/01 10/01-1 RECALLS AND SERVICE CAMPAIGNS: WHEN REPAIRING ANY VEHICLE, ALWAYS CHECK THE VEHICLE MASTER INQUIRY FOR OPEN CAMPAIGNS 10/01-2 GROUP 91 - MODEL 203, SRS LIGHT ILLUMINATED: For vehicles within VIN range A040250 - 056052 and F025789 - F037617, if the SRS indicator light is illuminated in the instrument cluster, check the control module for fault codes. The fault code B106F can be stored if the engine is started with low battery power available. To resolve, replace the ACSR sensor mat, for W203 part no. A203 821 6351 and for CL203 part no. A203 821 62 51. For warranty, please use Damage Code 82345 73. Service Engineering ENdg 2-26-01 |
| 25 | 100 | 2/27/2001 | 170.449 | 26 | MANUAL
TRANSMISSION (6-SPEED): For complaints of increased shifter effort between first and second gear during cold weather, it is recommended that the transmission |
Gentlemen, Please see Dealer Technical Bulletin #100 below. FYI -------------------------------------------------------------- ROUTE=ALL To: ALL SHOP FOREMEN ALL SERVICE MANAGERS ALL PARTS MANAGERS ALL SERVICE ADVISORS ALL WARRANTY ADMINISTRATORS CC: MBUSA FIELD PERSONNEL VPC / PDC MANAGERS SUBJECT: DEALER TECHNICAL BULLETIN 11/01 11/01-1 RECALLS AND SERVICE CAMPAIGNS: WHEN REPAIRING ANY VEHICLE, ALWAYS CHECK THE VEHICLE MASTER INQUIRY FOR OPEN CAMPAIGNS 11/01-2 GROUP 26 - MODELS 170.449 / 465 AND 203.061 MANUAL TRANSMISSION (6-SPEED): For complaints of increased shifter effort between first and second gear during cold weather, it is recommended that the transmission oil level be reduced by 300ml. It is not necessary to drain and refill the transmission, simply drain enough transmission oil so that the level is 10mm below the fill plug. Starting with transmission serial no. 01 209960, all transmissions have been filled to the new fill capacity as follows: Manual Trans. Model Fill Capacity 716.623 C240 1.2 liters 716.630 SLK230 1.2 liters 716.667 SLK320 1.5 liters Manual transmission oil, part no. A001 989 2603 10 Service Engineering NYdg 2-27-01 |
| 26 | 099 | 2/27/2001 | 163 | 82 | ENGINE
WILL NOT CRANK / VEHICLE BATTERY IS DEAD FOR NO APPARENT REASON: |
Gentlemen, Please see Dealer Technical Bulletin #099 below. FYI ----------------------------------------------------------------------- ROUTE=ALL TO: ALL SHOP FOREMEN ALL SERVICE MANAGERS ALL PARTS MANAGERS ALL SERVICE ADVISORS ALL WARRANTY ADMINISTRATORS CC: MBUSA FIELD PERSONNEL VPC / PDC MANAGERS SUBJECT: M-CLASS DEALER TECHNICAL BULLETIN 04M/01 ** REPLACES MB-NET NO. 558 DATED NOVEMBER 28, 2000, DTB 30M/00 ** 04M/01-1 RECALLS AND SERVICE CAMPAIGNS: WHEN REPAIRING ANY VEHICLE, ALWAYS CHECK THE VEHICLE MASTER INQUIRY FOR OPEN CAMPAIGNS 04M/01-2 GROUP 82 - MY 2000, MODEL 163, ENGINE WILL NOT CRANK / VEHICLE BATTERY IS DEAD FOR NO APPARENT REASON: If you receive complaints of battery discharge for no apparent reason with code 494 (USA) from VIN numbers A145273 through A209471, the condition might arise from excessive rest current when the MCS (Modular Control System) with level Q5 is shut down. This can be caused when both the MCS and ignition are on and the MCS is then turned off 3.5 seconds or less prior to switching off the ignition. Please perform the following: 1. Ensure that the charging system and quiescent current consumption are all within specifications by testing according to proper procedures (AR54.10-P-1030AB). 2. Check software version of MCS unit using STAR diagnosis. Enter Control Module Version menu for D2B Audio. Software Version 09/00 corresponds to Q5 status. 3. If Software Version is 09/00, then replace only the MCS unit (163 920 04 86). 4. DO NOT replace the single CD units, NAVI units or non Q5 MCS units as they are not affected by this condition. Any such claim will be rejected. 5. Install a new battery if battery (A004 541 03 01) has been fully discharged for more than five days. In case of warranty, please use Damage Code 82501 90 Service Engineering JWdg 2-27-01 |
| 27 | 101 | 2/27/2001 | 163 | 82 | FOGGING OR CONDENSATION IN
THE HEADLIGHTS |
Gentlemen, Please see Dealer Technical Bulletin #101 below. FYI ------------------------------------------------------------ ROUTE=ALL TO: ALL SHOP FOREMEN ALL SERVICE MANAGERS ALL PARTS MANAGERS ALL SERVICE ADVISORS ALL WARRANTY ADMINISTRATORS CC: MBUSA FIELD PERSONNEL VPC / PDC MANAGERS SUBJECT: M-CLASS DEALER TECHNICAL BULLETIN 05M/01 05M/01-1 RECALLS AND SERVICE CAMPAIGNS: WHEN REPAIRING ANY VEHICLE, ALWAYS CHECK THE VEHICLE MASTER INQUIRY FOR OPEN CAMPAIGNS 05M/01-2 GROUP 82.10 - MODEL 163, FOGGING OR CONDENSATION IN THE HEADLIGHTS: In case of complaints of fogging or condensation in the headlights, please note that moisture in the headlights is a natural occurrence, as the design requires venting of the assembly. The moisture in the headlights will dissipate after approximately 20 miles of driving with the headlights on. Headlights should accordingly not be replaced for complaints regarding this condition. Headlight units returned under warranty due to fogging or condensation will be debited. Service Engineering DVdg 2-27-01 |
| 28 | 099 | 2/27/2001 | 163 | 82 | ENGINE
WILL NOT CRANK / VEHICLE BATTERY IS DEAD FOR NO APPARENT REASON: |
Gentlemen, Please see Dealer Technical Bulletin #102. This replaces Dealer Technical Bulletin #099 which I just sent out. Sorry! ------------------------------------------------------------ ROUTE=ALL SUPERCEDES MB-NET NO. 099 DATED FEBRUARY 27, 2001, DUE TO ERROR IN PART NUMBER. TO: ALL SHOP FOREMEN ALL SERVICE MANAGERS ALL PARTS MANAGERS ALL SERVICE ADVISORS ALL WARRANTY ADMINISTRATORS CC: MBUSA FIELD PERSONNEL VPC / PDC MANAGERS SUBJECT: M-CLASS DEALER TECHNICAL BULLETIN 04M/01 ** REPLACES MB-NET NO. 558 DATED NOVEMBER 28, 2000, DTB 30M/00 ** 04M/01-1 RECALLS AND SERVICE CAMPAIGNS: WHEN REPAIRING ANY VEHICLE, ALWAYS CHECK THE VEHICLE MASTER INQUIRY FOR OPEN CAMPAIGNS 04M/01-2 GROUP 82 - MY 2000, MODEL 163, ENGINE WILL NOT CRANK / VEHICLE BATTERY IS DEAD FOR NO APPARENT REASON: If you receive complaints of battery discharge for no apparent reason with code 494 (USA) from VIN numbers A145273 through A209471, the condition might arise from excessive rest current when the MCS (Modular Control System) with level Q5 is shut down. This can be caused when both the MCS and ignition are on and the MCS is then turned off 3.5 seconds or less prior to switching off the ignition. Please perform the following: 1. Ensure that the charging system and quiescent current consumption are all within specifications by testing according to proper procedures (AR54.10-P-1030AB). 2. Check software version of MCS unit using STAR diagnosis. Enter Control Module Version menu for D2B Audio. Software Version 09/00 corresponds to Q5 status. 3. If Software Version is 09/00, then replace only the MCS unit (163 820 04 86). 4. DO NOT replace the single CD units, NAVI units or non Q5 MCS units as they are not affected by this condition. Any such claim will be rejected. 5. Install a new battery if battery (A004 541 03 01) has been fully discharged for more than five days. In case of warranty, please use Damage Code 82501 90 Service Engineering JWdg 2-27-01 |
| 29 | 105 | 3/1/2001 | ALL | 0 | The
following MB-Net Administrative Messages (which have been initiated
by Service Engineering) may be deleted / discarded from your files. |
Gentlemen, Please see Dealer Technical Bulletin #105 (DTB deletion notice) below. FYI ------------------------------------------------------------------------------------------------------- ROUTE=ALL TO: ALL SERVICE MANAGERS ALL SHOP FOREMEN ALL PARTS MANAGERS ALL SERVICE ADVISORS ALL WARRANTY ADMINISTRATORS CC: MBUSA FIELD PERSONNEL VPC / PDC MANAGERS SUBJECT: MB-NET ADMINISTRATIVE MESSAGES DELETION NOTICE - FOURTH QUARTER 2000 The following MB-Net Administrative Messages (which have been initiated by Service Engineering) may be deleted / discarded from your files. The topics have been included in our Service Literature (Service Informations, Diagnostic Directory, etc). NO. DATE SUBJECT DESCRIPTION 356 9-13-96 Dealer Technical Bulletin 21/96 (Group Nos. 00, 27, and 91) 075 2-3-99 Dealer Technical Bulletin 04/99 (Group No. 27) 250 5-4-99 Dealer Technical Bulletin 20/99 (Group No. 46) 325 6-8-99 Dealer Technical Bulletin 28/99 (Group No. 20) 408 7-13-99 Dealer Technical Bulletin 33/99 (Group No. 40) 487 9-9-99 Dealer Technical Bulletin 41/99 (Group No. 03) 505 9-20-99 Dealer Technical Bulletin 44/99 (Group No. 46) 595 10-29-99 Dealer Technical Bulletin 47/99 (Group No. 72) 709 12-29-99 Group 27 - Transmission Control Modules 114 3-9-00 Dealer Technical Bulletin 14/00 (Group No. 54) 116 3-9-00 Dealer Technical Bulletin 16/00 (Group No. 72) 117 3-9-00 Dealer Technical Bulletin 17/00 (Group No. 68) 195 4-25-00 Dealer Technical Bulletin 23/00 (Group No. 77) 196 4-25-00 Dealer Technical Bulletin 24/00 (Group No. 80) 214 5-10-00 Dealer Technical Bulletin 25/00 (Group No. 54) 252 5-26-00 Dealer Technical Bulletin 34/00 (Group No. 82) 259 5-31-00 Dealer Technical Bulletin 36/00 (Group No. 82) 273 6-12-00 Dealer Technical Bulletin 37/00 (Group No. 46) 393 8-17-00 Dealer Technical Bulletin 48/00 (Group No. 54) 464 9-26-00 Dealer Technical Bulletin 56/00 (Group No. 82) Service Engineering dg 3-1-01 |
| 30 | 106 | 3/1/2001 | All | 0 | The following MB-Net Administrative Messages (which have been initiated by Service Engineering) may be deleted / discarded from your files. |
Gentlemen, Please see Dealer Technical Bulletin #106 (DTB deletion notice) below for trucks. FYI - ----------------------------------------------------------------------------------- ROUTE=ALL TO: ALL LIGHT TRUCK SERVICE MANAGERS ALL LIGHT TRUCK SHOP FOREMEN ALL LIGHT TRUCK PARTS MANAGERS ALL LIGHT TRUCK SERVICE ADVISORS ALL LIGHT TRUCK WARRANTY ADMINISTRATORS CC: MBUSA FIELD PERSONNEL VPC / PDC MANAGERS SUBJECT: LIGHT TRUCK MB-NET ADMINISTRATIVE MESSAGES DELETION NOTICE - FOURTH QUARTER 2000 The following MB-Net Administrative Messages (which have been initiated by Service Engineering) may be deleted / discarded from your files. The topics have been included in our Service Literature (Service Informations, Diagnostic Directory, etc). NO. DATE SUBJECT DESCRIPTION 074 2-3-99 Light Truck Dealer Technical Bulletin 05M/99 (Group No. 27) 024 1-12-00 Light Truck Dealer Technical Bulletin 06M/00 (Group No. 41) 159 4-11-00 Light Truck Dealer Technical Bulletin 14M/00 (Group No. 82) Service Engineering dg 3-1-01 |
| 31 | 107 | 3/1/2001 | 47 | 203 | starter is turning but engine will not start), engine starts
but will not run and/or poor engine performance. Fuel gauge may show inaccurate fue |
Gentlemen, Please see Dealer Technical Bulletin #107 below. FYI ------------------------------------------------------------------------------------- ROUTE=ALL To: ALL SHOP FOREMEN ALL SERVICE MANAGERS ALL PARTS MANAGERS ALL SERVICE ADVISORS ALL WARRANTY ADMINISTRATORS CC: MBUSA FIELD PERSONNEL VPC / PDC MANAGERS SUBJECT: DEALER TECHNICAL BULLETIN 12/01 *** REPLACES MB-NET NO. 557 DATED 11/28/00 / DTB 67/00 *** 12/01-1 RECALLS AND SERVICE CAMPAIGNS: WHEN REPAIRING ANY VEHICLE, ALWAYS CHECK THE VEHICLE MASTER INQUIRY FOR OPEN CAMPAIGNS 12/01-2 GROUP 47 - ALL MY 01 C-CLASS (203.061/ 03.064) FUEL PUMP: Hard starting (starter is turning but engine will not start), engine starts but will not run and/or poor engine performance. Fuel gauge may show inaccurate fuel level. Possible DTC read out from ME: P201B - 016 to 128 P201C - 016 to 128 The fuel pump check valve may be binding in the open position resulting in the reduction of the fuel flow to the engine and the fuel transfer pump in the fuel tank, i.e. no fuel transfer from one side of the fuel tank to the other. To correct, replace fuel pump part number 203 470 1394, production date 00T349 (349th day of 2000) or later. For warranty, please use Damage Code: 09001 16 Service Engineering HHdg 3-1-01 |
| 32 | 3/1/2001 | 163 | 54 | 2001 M-class lighted running boards | Gentlemen, The wiring harness needed to get the 2001 M-class lighted running boards working is now available. The part number for this harness is "BQ6540018". Currently no dealer back-order exists. One harness per vehicle required. | |
| 33 | 108 | 3/1/2001 | All | 83 | FLASHING: Please note that the following guidelines should be
adhered to regarding flashing of the Telephone PSEs (A59/1). |
Gentlemen, Please see Dealer Technical Bulletin #108 below. FYI ------------------------------------------------------------------------------ ROUTE=ALL To: ALL SHOP FOREMEN ALL SERVICE MANAGERS ALL PARTS MANAGERS ALL SERVICE ADVISORS ALL WARRANTY ADMINISTRATORS CC: MBUSA FIELD PERSONNEL VPC / PDC MANAGERS *** REPLACES MB-NET NO. 084 DATED FEBRUARY 20, 2001 *** SUBJECT: DEALER TECHNICAL BULLETIN 09/01 09/01-1 RECALLS AND SERVICE CAMPAIGNS: WHEN REPAIRING ANY VEHICLE, ALWAYS CHECK THE VEHICLE MASTER INQUIRY FOR OPEN CAMPAIGNS 09/01-2 GROUP 82.70 - All MODELS, MODEL YEAR 2000 & 2001, TELEPHONE PSE FLASHING: Please note that the following guidelines should be adhered to regarding flashing of the Telephone PSEs (A59/1). 1) MY 00 / StarTac - Q6820460 - SYN0234 A, B should be flashed if necessary using "StarTac.S19" Software. 2) MY 00 / StarTac - Q6820460 - SYN0234 C should NOT be flashed. 3) MY 00 / StarTac - Q6829460 - SYN0234 A,B,C, SYN8738 A,B,C and SYN9081 A should NOT be flashed. 4) MY 01 / Timeport - Q6820648 - SYN8738 A, B should be flashed if necessary using "Timeport.S19" Software. 5) MY 01 / Timeport - Q6820648 - SYN8738 C should NOT be flashed. 6) MY 01 / Timeport - Q6829648 - SYN8738 A,B,C and SYN9081 A should NOT be flashed. NOTE: Please use both the part number (Q682xxxx) and the SYN number (SYNxxxxx) for Flashing guideline. Flashing of software in telephone PSEs should only be performed in case where it is necessary to address a client complaint of telephone malfunction. Service Engineering DVdg 3-1-01 |
| 34 | 129 | 3/12/2001 | 163 | 83 | POOR
PHONE CONNECTION IN HANDS FREE MODE: |
Gentlemen, Please see Dealer Technical Bulletin #129 below. FYI ---------------------------------------------------------------- ROUTE=ALL TO: ALL SHOP FOREMEN ALL SERVICE MANAGERS ALL PARTS MANAGERS ALL SERVICE ADVISORS ALL WARRANTY ADMINISTRATORS CC: MBUSA FIELD PERSONNEL VPC / PDC MANAGERS SUBJECT: M-CLASS DEALER TECHNICAL BULLETIN 06M/01 06M/01-1 RECALLS AND SERVICE CAMPAIGNS: WHEN REPAIRING ANY VEHICLE, ALWAYS CHECK THE VEHICLE MASTER INQUIRY FOR OPEN CAMPAIGNS 06M/01-2 GROUP 82.70 - M-CLASS, MODEL YEAR 2001, POOR PHONE CONNECTION IN HANDS FREE MODE: In case of customer complaints of losing phone connection, dropped calls, poor connection, system busy or no service while in the hands free mode, please check to ensure that the correct Antenna Switch has been installed. 1) MY 01 / Timeport - Q6820652 - SYN8711A - 800 - 1900 Mhz Switch.(For use in all MY01 EXCEPT MY01 SL) Service Engineering DVdg 3-12-01 |
| 35 | 127 | 3/12/2001 | ALL | 83 | POOR
PHONE CONNECTION IN HANDS FREE MOD |
Gentlemen, Please see Dealer Technical Bulletin #127 below. FYI ----------------------------------------------------------------- ROUTE=ALL To: ALL SHOP FOREMEN ALL SERVICE MANAGERS ALL PARTS MANAGERS ALL SERVICE ADVISORS ALL WARRANTY ADMINISTRATORS CC: MBUSA FIELD PERSONNEL VPC / PDC MANAGERS SUBJECT: DEALER TECHNICAL BULLETIN 13/01 13/01-1 RECALLS AND SERVICE CAMPAIGNS: WHEN REPAIRING ANY VEHICLE, ALWAYS CHECK THE VEHICLE MASTER INQUIRY FOR OPEN CAMPAIGNS 13/01-2 GROUP 82.70 - All MODELS, MODEL YEAR 2001, POOR PHONE CONNECTION IN HANDS FREE MODE: In case of customer complaints of losing phone connection, dropped calls, poor connection, system busy or no service while in the hands free mode, please check to ensure that the correct Antenna Switch has been installed. 1) MY 01 / Timeport - Q6820652 - SYN8711A - 800 - 1900 Mhz Switch.(For use in all MY01 EXCEPT MY01 SL) 2) MY 01 / Timeport - Q6820675 - SYN8784A - 800 Mhz - 1900 Mhz Switch.(For use in MY01 SL ONLY) Service Engineering DVdg 3-12-01 |
| 36 | 128 | 3/12/2001 | 215/220 | 40 | FUTURE
MODELS WITH TIRE PRESSURE MONITORING: |
Gentlemen, Please see Dealer Technical Bulletin #128 below. FYI ------------------------------------------------------------------ ROUTE=ALL TO: ALL SHOP FOREMEN ALL SERVICE MANAGERS ALL PARTS MANAGERS ALL SERVICE ADVISORS ALL WARRANTY ADMINISTRATORS CC: MBUSA FIELD PERSONNEL VPC / PDC MANAGERS SUBJECT: DEALER TECHNICAL BULLETIN 14/01 14/01-1 RECALLS AND SERVICE CAMPAIGNS: WHEN REPAIRING ANY VEHICLE, ALWAYS CHECK THE VEHICLE MASTER INQUIRY FOR OPEN CAMPAIGNS 14/01-2 GROUP 40 - MODEL 215/220 AND ALL FUTURE MODELS WITH TIRE PRESSURE MONITORING: When dismounting tires on vehicles equipped with tire pressure monitoring, it is important to break the bead from the wheel in the area 180 degrees opposite the valve stem. This is to insure that the wheel sensor is not damaged during the tire dismounting process. Care should also be taken not to use tire irons in the immediate area of the valve stem when mounting tires. NOTE: It is not permitted to use any type of tire sealant for tire repair with a tire pressure monitoring vehicle or permanent wheel sensor damage will occur. Service Engineering NYdg 3-12-01 |
| 37 | 141 | 3/15/2001 | 220 | 46 | ELECTRICALLY ADJUSTABLE STEERING COLUMN LOSES EASY ENTRY/EXIT FEATURE SETTINGS |
Gentlemen, Please see Dealer Technical Bulletin #141 below. FYI ----------------------------------------------------------------------------------- ROUTE=ALL TO: ALL SHOP FOREMEN ALL SERVICE MANAGERS ALL PARTS MANAGERS ALL SERVICE ADVISORS ALL WARRANTY ADMINISTRATORS CC: MBUSA FIELD PERSONNEL VPC / PDC MANAGERS SUBJECT: DEALER TECHNICAL BULLETIN 15/01 15/01-1 RECALLS AND SERVICE CAMPAIGNS: WHEN REPAIRING ANY VEHICLE, ALWAYS CHECK THE VEHICLE MASTER INQUIRY FOR OPEN CAMPAIGNS 15/01-2 GROUP 46 - MODEL 220, ELECTRICALLY ADJUSTABLE STEERING COLUMN LOSES EASY ENTRY/EXIT FEATURE SETTINGS: If you encounter complaints of the electrically adjustable steering column losing its programmed settings for the easy entry/exit feature in all vehicles from VIN A000001 through A137742, replace the Left Front SAM (N10/6), part number 020 545 17 32 27. Please use Damage Code 54584 90 and Operation Code 54-2460 for warranty claims. Service Engineering DRdg 3-15-01 |
| 38 | 142 | 3/15/2001 | ALL | 92 | REPLACEMENT OF AIRBAG CONTROL MODULE: | Gentlemen, Please see Dealer Technical Bulletin #142 below. FYI ------------------------------------------------------------------------------------ ROUTE=ALL TO: ALL SHOP FOREMEN ALL SERVICE MANAGERS ALL PARTS MANAGERS ALL SERVICE ADVISORS ALL WARRANTY ADMINISTRATORS CC: MBUSA FIELD PERSONNEL VPC / PDC MANAGERS SUBJECT: DEALER TECHNICAL BULLETIN 16/01 16/01-1 RECALLS AND SERVICE CAMPAIGNS: WHEN REPAIRING ANY VEHICLE, ALWAYS CHECK THE VEHICLE MASTER INQUIRY FOR OPEN CAMPAIGNS 16/01-2 GROUP 91.60 - ALL MODELS, REPLACEMENT OF AIRBAG CONTROL MODULE: As a reminder, in the event of complaints related to the restraint system or the airbag control module, the fault memory of the replaced airbag control module MUST NOT be deleted. Deleting the control module's fault memory means that it is no longer possible to do a detailed fault analysis of the replaced part. Service Engineering ENdg 3-15-01 |
| 39 | 143 | 3/15/2001 | 203 | 91 | BACKREST ADJUSTMENT FUNCTION DOES NOT WORK ON SEMI-ELECTRIC SEATS |
Gentlemen, Please see Dealer Technical Bulletin #143 below. FYI -------------------------------------------------------------------------- ROUTE=ALL TO: ALL SHOP FOREMEN ALL SERVICE MANAGERS ALL PARTS MANAGERS ALL SERVICE ADVISORS ALL WARRANTY ADMINISTRATORS CC: MBUSA FIELD PERSONNEL VPC / PDC MANAGERS SUBJECT: DEALER TECHNICAL BULLETIN 17/01 17/01-1 RECALLS AND SERVICE CAMPAIGNS: WHEN REPAIRING ANY VEHICLE, ALWAYS CHECK THE VEHICLE MASTER INQUIRY FOR OPEN CAMPAIGNS 17/01-2 GROUP 91.29 - MODEL 203, MODEL YEAR 2001, BACKREST ADJUSTMENT FUNCTION DOES NOT WORK ON SEMI-ELECTRIC SEATS: In case of complaints of "backrest adjustment function does not work on semi-electric seats", check the wire for the backrest adjustment by removing the seat back lining to reveal the wiring for the backrest adjustment. The wire may be fastened incorrectly to the seat back. The wire for the backrest adjustment should be secured to the third wire from the bottom of the seat back (counting up from the bottom of the seat back). If not, the line may be subject to stress while the vehicle is being driven and could fray against the backrest frame. Examine and repair the wire if necessary. Fasten the line to the third wire from the bottom of the seat back, and glue a felt strip (Part # 000 983 89 10) at the exit point of the cable on the backrest frame. Confirm correct seat operation. For warranty cases, please use Damage code 54177 74 and Operation Code 91-5832 and/or 91-5852. Service Engineering DVdg 3-15-01 |
| 40 | 144 | 3/15/2001 | 220/215 | 77 | SLIDING ROOF EXPRESS
CLOSE FEATURE |
Gentlemen, Please see Dealer Technical Bulletin #144 below. FYI ---------------------------------------------------------------------------- ROUTE=ALL TO: ALL SHOP FOREMEN ALL SERVICE MANAGERS ALL PARTS MANAGERS ALL SERVICE ADVISORS ALL WARRANTY ADMINISTRATORS CC: MBUSA FIELD PERSONNEL VPC / PDC MANAGERS SUBJECT: DEALER TECHNICAL BULLETIN 18/01 18/01-1 RECALLS AND SERVICE CAMPAIGNS: WHEN REPAIRING ANY VEHICLE, ALWAYS CHECK THE VEHICLE MASTER INQUIRY FOR OPEN CAMPAIGNS 18/01-2 GROUP 77.20 - MODELS 220 AND 215, SLIDING ROOF EXPRESS CLOSE FEATURE: As of November 30, 2000 production, all S and CL-Class sliding roofs have a new express close feature from the open position. The roof panel will travel past the closed point, pop up approximately 4 mm and then pop down to close. This insures a more precise closing position. Service Engineering JMdg 3-15-01 |
| 41 | 152 | 3/20/2001 | ALL | 54 | PARKTRONIC SYSTEM SENSOR FAILURES |
Gentlemen, Please see Dealer Technical Bulletin #152 below. FYI --------------------------------------------------------------------- ROUTE=ALL TO: ALL SHOP FOREMEN ALL SERVICE MANAGERS ALL PARTS MANAGERS ALL SERVICE ADVISORS ALL WARRANTY ADMINISTRATORS CC: MBUSA FIELD PERSONNEL VPC / PDC MANAGERS SUBJECT: DEALER TECHNICAL BULLETIN 19/01 19/01-1 RECALLS AND SERVICE CAMPAIGNS: WHEN REPAIRING ANY VEHICLE, ALWAYS CHECK THE VEHICLE MASTER INQUIRY FOR OPEN CAMPAIGNS 19/01-2 GROUP 54.64 - All MODELS, MODEL YEAR 2001, PARKTRONIC SYSTEM SENSOR FAILURES: If you encounter complaints of the parktronic warning display triggering without cause, use the actual values on Star Diagnosis to identify any faulty sensor. Replace only the sensor [A42b1 through A42b6 (Front) or A43b7 through A43b10 (Rear)] which reads incorrectly. When replacing the faulty sensor, ensure the sensor is fitted correctly to the bumper. Service Engineering DVdg 3-20-01 |
| 42 | 153 | 3/20/2001 | 208/210 | 82 | AUDIO 30" RADIO, TELEPHONE BOOK SCROLL FEATURE: | Gentlemen, Please see Dealer Technical Bulletin #153 below. FYI ------------------------------------------------------------------- ROUTE=ALL TO: ALL SHOP FOREMEN ALL SERVICE MANAGERS ALL PARTS MANAGERS ALL SERVICE ADVISORS ALL WARRANTY ADMINISTRATORS CC: MBUSA FIELD PERSONNEL VPC / PDC MANAGERS SUBJECT: DEALER TECHNICAL BULLETIN 20/01 20/01-1 RECALLS AND SERVICE CAMPAIGNS: WHEN REPAIRING ANY VEHICLE, ALWAYS CHECK THE VEHICLE MASTER INQUIRY FOR OPEN CAMPAIGNS 20/01-2 GROUP 82 - MODELS 208 AND 210, MODEL YEAR 2000, WITH BECKER "AUDIO 30" RADIO, TELEPHONE BOOK SCROLL FEATURE: For complaints of only being able to scroll through one telephone book entry for each corresponding keypress on the steering wheel control, replace the Becker "Audio 30" radio (A2) with a new radio having software 11/00 (Q6) or higher. This will enable the user to hold the steering wheel up/down arrow button and quick scroll through the phonebook. The affected part number is 208 820 10 86. Service Engineering JWdg 3-20-01 |
| 43 | 168 | 4/3/2001 | ALL | 18 | APPROVED MB229.1 SERVICE PRODUCTS AVAILABLE IN US: |
Gentlemen, Please see Dealer Technical Bulletin #168 below. FYI ---------------------------------------------------------------------------------------- ROUTE=ALL TO: ALL SHOP FOREMEN ALL SERVICE MANAGERS ALL PARTS MANAGERS ALL SERVICE ADVISORS ALL WARRANTY ADMINISTRATORS CC: MBUSA FIELD PERSONNEL VPC / PDC MANAGERS SUBJECT: DEALER TECHNICAL BULLETIN 21/01 21/01-1 RECALLS AND SERVICE CAMPAIGNS: WHEN REPAIRING ANY VEHICLE, ALWAYS CHECK THE VEHICLE MASTER INQUIRY FOR OPEN CAMPAIGNS 21/01-2 GROUP 18 - ALL MODELS EQUIPPED WITH FSS, APPROVED MB229.1 SERVICE PRODUCTS AVAILABLE IN US: In addition to the 8 approved MB229.1 or MB229.3 service products published in the booklet of "FACTORY APPROVED SERVICE PRODUCTS", dated October 2001, the following 3 approved MB229.1 service products are now available in the United States. RECENTLY APPROVED PRODUCTS BRAND VISCOSITY MB CERTIFICATION Quaker State Full Synthetic European Formula 5W-40 229.1 Pennzoil Synthetic European Formula 5W-40 229.1 76 Pure Synthetic Motor Oil 5W-40 229.1 PREVIOUSLY APPROVED PRODUCTS BRAND VISCOSITY MB CERTIFICATION Mobil 1 Tri-Synthetic Formula 15W-50 229.1 Mobil 1 Tri-Synthetic Formula 0W-40 229.1 Valvoline SynPower Full Synthetic Motor Oil 5W-40 229.1 Castrol Syntec 5W-50 229.1 Castrol Syntec 10W-40 229.1 Castrol TXT Softec Plus 5W-30 229.3 Shell Helix Ultra 5W-30 229.3 Shell Helix Ultra 5W-40 229.3 Service Engineering ERdg 4-3-01 |
| 44 | 170 | 4/3/2001 | 203 | 80 | SMARTKEY INTERMITTENTLY INOPERATIVE | Gentlemen, Please see Dealer Technical Bulletin #170 below. FYI ----------------------------------------------------------------------------------- ROUTE=ALL TO: ALL SHOP FOREMEN ALL SERVICE MANAGERS ALL PARTS MANAGERS ALL SERVICE ADVISORS ALL WARRANTY ADMINISTRATORS CC: MBUSA FIELD PERSONNEL VPC / PDC MANAGERS SUBJECT: DEALER TECHNICAL BULLETIN 22/01 **REPLACES MB-NET MESSAGE NO. 052 DATED FEBRUARY 5, 2001** 22/01-1 RECALLS AND SERVICE CAMPAIGNS: WHEN REPAIRING ANY VEHICLE, ALWAYS CHECK THE VEHICLE MASTER INQUIRY FOR OPEN CAMPAIGNS 22/01-2 GROUP 80 - MODEL 203, SMARTKEY INTERMITTENTLY INOPERATIVE: In cases where the remote SmartKey is intermittently unable to operate the Central Locking System remotely, or intermittently unable to be turned in the Electronic Ignition Switch (N73), replace the SmartKey with the following part number: 203 766 41 06 9999. For warranty, please use Damage Code 80602 52. Service Engineering ENdg 4-3-01 |
| 45 | 171 | 4/3/2001 | ALL | 82 | TELE
AID SYSTEM HAS DTC N1003 |
Gentlemen, Please see Dealer Technical Bulletin #171 below. FYI Best Regards, Tom Ishler ------------------------------------------------------------------------------ ROUTE=ALL TO: ALL SHOP FOREMEN ALL SERVICE MANAGERS ALL PARTS MANAGERS ALL SERVICE ADVISORS ALL WARRANTY ADMINISTRATORS CC: MBUSA FIELD PERSONNEL VPC / PDC MANAGERS SUBJECT: DEALER TECHNICAL BULLETIN 23/01 23/01-1 RECALLS AND SERVICE CAMPAIGNS: WHEN REPAIRING ANY VEHICLE, ALWAYS CHECK THE VEHICLE MASTER INQUIRY FOR OPEN CAMPAIGNS 23/01-2 GROUP 82 - ALL MY 01 PASSENGER CARS, TELE AID SYSTEM HAS DTC N1003: As an update to MB-Net Administrative Message No. 552 dated November 21, 2000 (DTB 70/00), the following are the VIN number cutoffs for the re-flashing of Tele Aid modules: C-Class F045363 CL-Class A012028 CLK-Class F175238 E-Class B261072 / X050405 S-Class A172074 SL-Class F200046 SLK-Class F207397 Do not re-flash modules beyond this cutoff point. Warranty claims submitted for this repair, beyond these VIN ranges, will be denied or debited. For warranty, please use Damage Code 82876 90 and Operation Code 82-9606. Service Engineering ENdg 4-3-01 |
| 46 | 172 | 4/3/2001 | 220 | 54 | INSTRUMENT CLUSTER DARK, FUSE 22 BLOWS IN COLD WEATHER |
Gentlemen, Please see attached Dealer Technical Bulletin #172 below. FYI ------------------------------------------------------------------ ROUTE=ALL TO: ALL SHOP FOREMEN ALL SERVICE MANAGERS ALL PARTS MANAGERS ALL SERVICE ADVISORS ALL WARRANTY ADMINISTRATORS CC: MBUSA FIELD PERSONNEL VPC / PDC MANAGERS SUBJECT: DEALER TECHNICAL BULLETIN 24/01 24/01-1 RECALLS AND SERVICE CAMPAIGNS: WHEN REPAIRING ANY VEHICLE, ALWAYS CHECK THE VEHICLE MASTER INQUIRY FOR OPEN CAMPAIGNS 24/01-2 GROUP 54 - MODEL 220, MY 2001, INSTRUMENT CLUSTER DARK, FUSE 22 BLOWS IN COLD WEATHER: In cases where the instrument cluster (A1) becomes dark due to Fuse 22 (F1f22, 5 Amps) blowing, replace the instrument cluster with an updated part having Index 27 (220 540 35 11 27). As mentioned in MB-Net Message No. 027, dated January 24, 2001, never install a fuse with a rating higher than specified on the fuse card. The updated part is in stock at the PDC, and has been installed in production as of January 22, 2001. For warranty, please use Damage Code 54201 73 and Operation Code 54-6023. Service Engineering DRdg 4-3-01 |
| 47 | 174 | 4/4/2001 | 163 | 82 | MODULAR CONTROL SYSTEM HAS BLANK SCREEN |
Gentlemen, Please see Dealer Technical Bulletin #174 below. FYI ----------------------------------------------------------------------------------- ROUTE=ALL TO: ALL SHOP FOREMEN ALL SERVICE MANAGERS ALL PARTS MANAGERS ALL SERVICE ADVISORS ALL WARRANTY ADMINISTRATORS CC: MBUSA FIELD PERSONNEL VPC / PDC MANAGERS SUBJECT: M-CLASS DEALER TECHNICAL BULLETIN 07M/01 **REPLACES MB-NET NO. 559 DATED NOVEMBER 28, 2000 (DTB 31M/00)** 07M/01-1 RECALLS AND SERVICE CAMPAIGNS: WHEN REPAIRING ANY VEHICLE, ALWAYS CHECK THE VEHICLE MASTER INQUIRY FOR OPEN CAMPAIGNS 07M/01-2 GROUP 82 - MY 2000 and 2001, MODEL 163, MODULAR CONTROL SYSTEM HAS BLANK SCREEN: A condition has been identified in the Modular Control System (A2) which may intermittently disable the controls and cause the display to be blank. The affected part numbers of this module are 163 820 04 86, 163 820 08 86 and 163 820 13 86. Please DO NOT replace the MCS module, NAVI module, or Single CD module for this issue at this time as that will not correct the condition. Removing fuse f21, waiting 30 seconds and reinstalling fuse will temporarily restore MCS operation. Further information will be released once a solution and parts are available. For warranty, please use Damage Code 53622 50. Service Engineering JWdg 4-4-01 |
| 48 | 4/5/2001 | ALL | 82 | Illuminated Side Running Board Adaptor Cable
Application Listing |
Gentlemen, Please see MB-Net message to parts below concerning M-Class running board light adaptor harnesses. FYI ------------------------------------------------------------- To: All Mercedes-Benz Parts & Service Managers Subject: M-Class Illuminated Side Running Board Adaptor Cable Application Listing Illuminated side running board kits are available in two basic configurations that are compatible with certain M-Class model year ranges right out of the box. The first configuration covers MY 1998 to MY 1999 vehicles and the second configuration fits MY 2000 vehicles. By selecting the proper adaptor cable, both illuminated side running board kit configurations can also be installed on any model year M-Class up to MY 2001. Please review the following instructions when installing Illuminated Side Running Board Kits to ensure that you select the proper parts for a given model year M-Class: MY 1998 - MY 1999 CONFIGURATION SIDE RUNNING BOARD KITS (includes the following part numbers; BQ6690042-Brilliant Silver, BQ6690043-Brilliant Emerald, BQ6690044-Ruby, BQ6690045-Black, BQ6690046-Black Opal, BQ6690047-Polar White, BQ6690048-Alto Grey, BQ6690050-Azure Blue, BQ6690049-Primer) On MY 1998 / 99 vehicles, no additional cables needed. On MY 2000 vehicles, use cable BQ6540017. On MY 2001 vehicles, use cables BQ6540017 and BQ6540018. MY 2000 CONFIGURATION SIDE RUNNING BOARD KITS (includes the following part numbers; BQ6690065-Brilliant Silver, BQ6690068-Black, BQ6690069-Black Opal, BQ6690070-Polar White, BQ6690060-Bordeaux, BQ6690061-Cypress, BQ6690072-Primer, BQ6690073-Desert Silver) On MY 1998 / 99 vehicles, use cable BQ6540016. On MY 2000 vehicles, no additional cable needed. On MY 2001 vehicles, use cable BQ6540018. Note: CABLE PRICING Cable BQ6540016 is classified as a service part and is priced at $85.00 dealer net, $122.00 retail. Cables BQ6540017 and BQ6540018 are provided at no cost because they are basic model year update parts. MODEL RANGE LIMITATIONS Illuminated side running boards (and side step bars) are not compatible with ML55 AMG or Sport Package Equipped Vehicles. ADDITIONAL SERVICE PARTS Replacement lamp assembly, right, BQ6690063 Replacement lamp assembly, left, BQ6690062 | |
| 49 | 186 | 4/10/2001 | 208 | 72 | FRONT
DOOR WINDOW REOPENS AFTER CLOSING TO LEAVE A GAP OF APPROXIMATELY 5 CM |
Gentlemen, Please see Dealer Technical Bulletin #186 below. FYI ----------------------------------------------------------------------------------------------- ROUTE=ALL TO: ALL SHOP FOREMEN ALL SERVICE MANAGERS ALL PARTS MANAGERS ALL SERVICE ADVISORS ALL WARRANTY ADMINISTRATORS CC: MBUSA FIELD PERSONNEL VPC / PDC MANAGERS SUBJECT: DEALER TECHNICAL BULLETIN 25/01 25/01-1 RECALLS AND SERVICE CAMPAIGNS: WHEN REPAIRING ANY VEHICLE, ALWAYS CHECK THE VEHICLE MASTER INQUIRY FOR OPEN CAMPAIGNS 25/01-2 GROUP 72.10 - MODEL 208, FRONT DOOR WINDOW REOPENS AFTER CLOSING TO LEAVE A GAP OF APPROXIMATELY 5 CM: After completing the instructions provided in MB-Net Administrative Message No. 549 dated November 20, 2000 (DTB 72/00), the door windows may in some cases once again start to reopen when the one-touch close function is activated. This affects vehicles manufactured as of June 2000 with the modified door control module. Possible Cause: Due to a timing problem in the left hand and right hand door control modules (N69/1, N69/2), the hall sensors in the window opener motors are not monitored for a brief moment. This means the internal window position counter in the door control modules of the window opener motor is 3-5 rotor turns behind the actual window position. Remedy: In the event of this complaint, please follow these steps using Star Diagnosis version 03.01 or newer. Note: During this test, windows must not be denormalized or renormalized beforehand under any circumstances, as this can cause the fault symptoms to disappear for some time. 1) Close the window manually with the car door closed and with a battery voltage of at least 12 volts. 2) Use Star Diagnosis to view the power windows counter value hall sensor actual values. 3) If the counter reading is greater than 12, the door control module should be replaced. If the counter reading is equal to or less than 12, check the basic window setting for any possible faults (as detailed in MB-Net Message No. 549 dated November 20, 2000) and renormalize the window. PDCs stock the optimized door control modules with a new part no. Door Control Module, left: A208 820 33 26 Door Control Module, right: A208 820 32 26 The DTC fault code must be provided in the diagnostic code field of the warranty claim. For warranty, please use Damage Code 72220 90 and Operation Codes 72-5813 and/or 72- 5823 and 72-6405. Service Engineering JMdg 4-10-01 |
| 50 | 187 | 4/10/2001 | 170-203-202 | 42 | INDICATOR LAMP ON AND FAULT CODE C1000-008 STORED: | Gentlemen, Please see Dealer Technical Bulletin #187 below. FYI ---------------------------------------------------------------------------- ROUTE=ALL TO: ALL SHOP FOREMEN ALL SERVICE MANAGERS ALL PARTS MANAGERS ALL SERVICE ADVISORS ALL WARRANTY ADMINISTRATORS CC: MBUSA FIELD PERSONNEL VPC / PDC MANAGERS SUBJECT: DEALER TECHNICAL BULLETIN 26/01 ***REPLACES MB-NET MESSAGE NO. 028 DATED JANUARY 24, 2001*** 26/01-1 RECALLS AND SERVICE CAMPAIGNS: WHEN REPAIRING ANY VEHICLE, ALWAYS CHECK THE VEHICLE MASTER INQUIRY FOR OPEN CAMPAIGNS 26/01-2 GROUP 42 - MODELS 170, 203 AND 202 WITH M111 ENGINE, ABS INDICATOR LAMP ON AND FAULT CODE C1000-008 STORED: Manufacturing tolerance's in the Teves ESP control module may cause the control module to switch off and store the fault code C1000-008 at high engine compartment temperatures. Once the control module has cooled down and the vehicle has been restarted, the ESP system is fully operative again. Repair procedure: Install optimized ESP control module, identified by the Q status printed onto the control module. New control modules: 202 545 49 32 - Q08 (202) 170 545 02 32 - Q06 (202) 203 545 17 32 - Q02 (203) 170 545 02 32 - Q06 (170) Please use these part numbers and these Q values or greater. Please use Damage Code 43181 52, if necessary, and Operation Code 42-8236. NOTE: The part number which can be seen on the control module refers to the assembly kit consisting of the control module AND the hydraulic unit, and is therefore different from the part number stated above. This is intentional. Service Engineering JLdg 4-10-01 |
| 51 | 188 | 4/10/2001 | 210 | 46 | If you
encounter complaints of squeaking noises from the steering column, |
Gentlemen, Please see Dealer Technical Bulletin #188 below. FYI ------------------------------------------------------------------------------------ ROUTE=ALL TO: ALL SHOP FOREMEN ALL SERVICE MANAGERS ALL PARTS MANAGERS ALL SERVICE ADVISORS ALL WARRANTY ADMINISTRATORS CC: MBUSA FIELD PERSONNEL VPC / PDC MANAGERS SUBJECT: DEALER TECHNICAL BULLETIN 27/01 27/01-1 RECALLS AND SERVICE CAMPAIGNS: WHEN REPAIRING ANY VEHICLE, ALWAYS CHECK THE VEHICLE MASTER INQUIRY FOR OPEN CAMPAIGNS 27/01-2 GROUP 46 - MODEL 210, POWER STEERING: If you encounter complaints of squeaking noises from the steering column, verify the noise with the engine off and the weight off of the front wheels, to eliminate any hydraulic noises from the pump and rack. Locate the source of the noise. If the noise is coming from the sealing boot between the firewall and steering shaft, the boot should be replaced with part number 210 462 10 96 and lubricated with improved grease part number 001 989 84 51 10. Improved steering shaft boot with improved grease have been implemented into serial production as of 12/00. For warranty, please use Damage Code 46209 36 and Operation Code 46-7704. Service Engineering NYdg 4-10-01 |
| 52 | 199 | 4/12/2001 | ALL | 82 | VOICE ACTIVATION CONTROL MODULE IDENTIFICATION |
Gentlemen, Please see Dealer Technical Bulletin #199 below. FYI --------------------------------------------------------------------------- ROUTE=ALL To: ALL SHOP FOREMEN ALL SERVICE MANAGERS ALL PARTS MANAGERS ALL SERVICE ADVISORS ALL WARRANTY ADMINISTRATORS CC: MBUSA FIELD PERSONNEL VPC / PDC MANAGERS SUBJECT: DEALER TECHNICAL BULLETIN 28/01 28/01-1 RECALLS AND SERVICE CAMPAIGNS: WHEN REPAIRING ANY VEHICLE, ALWAYS CHECK THE VEHICLE MASTER INQUIRY FOR OPEN CAMPAIGNS 28/01-2 GROUP 82.70 - ALL MODELS, MODEL YEAR 2000 AND 2001, VOICE ACTIVATION CONTROL MODULE IDENTIFICATION: Please note that the following part numbers apply to Voice Activation Control Modules (A35/11). 1) MY 00 / StarTac - Q6820422 (New) and Q6829422 (Remanufactured) Note that the box is labeled 220 820 64 26 and that the part in the box can be labeled either 220 820 64 26, 220 820 76 26 or 203 820 68 26; all are acceptable substitutions. 2) MY 01 / Timeport - Q6820650 (New) or Q6829650 (Remanufactured) Note that the box is labeled 220 820 76 26 and that the part in the box can be labeled either 220 820 76 26 or 203 820 68 26; all are acceptable substitutions. Service Engineering DVdg 4-12-01 |
| 53 | 200 | 4/12/2001 | 215/220 | 82 | WIPER
BLADES SCRAPE AGAINST WINDSHIELD |
Gentlemen, Please see Dealer Technical Bulletin #200 below. FYI ------------------------------------------------------------------------- ROUTE=ALL To: ALL SHOP FOREMEN ALL SERVICE MANAGERS ALL PARTS MANAGERS ALL SERVICE ADVISORS ALL WARRANTY ADMINISTRATORS CC: MBUSA FIELD PERSONNEL VPC / PDC MANAGERS SUBJECT: DEALER TECHNICAL BULLETIN 29/01 29/01-1 RECALLS AND SERVICE CAMPAIGNS: WHEN REPAIRING ANY VEHICLE, ALWAYS CHECK THE VEHICLE MASTER INQUIRY FOR OPEN CAMPAIGNS 29/01-2 GROUP 82.30 - MODELS 215 and 220, MODEL YEAR 2001, WIPER BLADES SCRAPE AGAINST WINDSHIELD: If you encounter complaints of wiper blades scraping against the windshield in V220 from VIN 114685 up to VIN 189590 and C215 up to VIN 014278, the spring force of the wiper arm may be too high and the wiper blade cutting edge may be too large. Follow the instructions in WIS document (AF 82.30-P-1010A) to resolve this issue. For warranty, please use Damage Code 82023 36 Service Engineering DVdg 4-12-01 |
| 54 | 201 | 4/12/2001 | 203 | 82 | SQUEAKING NOISE FROM WIPER BLADE ON THE PASSENGER SIDE: |
Gentlemen, Please see Dealer Technical Bulletin #201 below. FYI ----------------------------------------------------------------------- ROUTE=ALL To: ALL SHOP FOREMEN ALL SERVICE MANAGERS ALL PARTS MANAGERS ALL SERVICE ADVISORS ALL WARRANTY ADMINISTRATORS CC: MBUSA FIELD PERSONNEL VPC / PDC MANAGERS SUBJECT: DEALER TECHNICAL BULLETIN 30/01 30/01-1 RECALLS AND SERVICE CAMPAIGNS: WHEN REPAIRING ANY VEHICLE, ALWAYS CHECK THE VEHICLE MASTER INQUIRY FOR OPEN CAMPAIGNS 30/01-2 GROUP 82.30 - MODEL 203, MODEL YEAR 2001, SQUEAKING NOISE FROM WIPER BLADE ON THE PASSENGER SIDE: If you encounter complaints of "squeaking noise produced by the passenger-side windshield wiper blade", please note the blade can produce faint squeaking noises when it rubs against the top of the windshield. The cause of this is manufacturing tolerances and insufficient graphite coating on the insert. As of October 2000, improved wiper inserts manufactured by Valeo, having a more resilient graphite coating and a profile cut 0.4 mm longer around the wiper micro edge, have been used in production. The optimized wiper blade part number is A 203 820 01 45. For warranty, please use Damage Code 82023 36 and Operation Code 82-0000 separate punch time. If a wiper has to be replaced due to the above complaint only claims for the passenger-side wiper blade replacement will be accepted and the costs reimbursed. Service Engineering DVdg 4-12-01 |
| 55 | 202 | 4/12/2001 | 202,203,208,210,215,220 | 82 | SPOKEN COMMANDS FOR THE AUDIO FUNCTIONS | Gentlemen, Please see Dealer Technical Bulletin #202 below. FYI ------------------------------------------------------------------- To: ALL SHOP FOREMEN ALL SERVICE MANAGERS ALL PARTS MANAGERS ALL SERVICE ADVISORS ALL WARRANTY ADMINISTRATORS CC: MBUSA FIELD PERSONNEL VPC / PDC MANAGERS SUBJECT: DEALER TECHNICAL BULLETIN 31/01 31/01-1 RECALLS AND SERVICE CAMPAIGNS: WHEN REPAIRING ANY VEHICLE, ALWAYS CHECK THE VEHICLE MASTER INQUIRY FOR OPEN CAMPAIGNS 31/01-2 GROUP 82.70 - MODELS 203, 208, 210, 215 AND 220, MODEL YEAR 2001, SPOKEN COMMANDS FOR THE AUDIO FUNCTIONS: If you encounter complaints that "spoken commands for the audio functions are not being carried out by the Comand unit intermittently", do not replace any parts. A solution to this complaint is currently being pursued. Service Engineering DVdg 4-12-01 |
| 56 | 203 | 4/12/2001 | ALL | 82 | USE OF
NON COMMERCIAL COMPACT DISCS IN MBUSA CD CHANGERS AND CD PLAYERS |
Gentlemen, Please see Dealer Technical Bulletin #203 below. FYI --------------------------------------------------------------------------------- ROUTE=ALL To: ALL SHOP FOREMEN ALL SERVICE MANAGERS ALL PARTS MANAGERS ALL SERVICE ADVISORS ALL WARRANTY ADMINISTRATORS CC: MBUSA FIELD PERSONNEL VPC / PDC MANAGERS SUBJECT: DEALER TECHNICAL BULLETIN 32/01 32/01-1 RECALLS AND SERVICE CAMPAIGNS: WHEN REPAIRING ANY VEHICLE, ALWAYS CHECK THE VEHICLE MASTER INQUIRY FOR OPEN CAMPAIGNS 32/01-2 GROUP 82.64 - ALL MODELS, USE OF NON COMMERCIAL COMPACT DISCS IN MBUSA CD CHANGERS AND CD PLAYERS: Programmable Compact Discs such as CD-R and CD-RW may not play back correctly in MBUSA CD Players. For complaints related to playback of CD-R and CD-RW audio CD's in MBUSA CD Players, verify correct operation of CD Player with a Commercial Compact Disc. Due to variations in CD-R and CD-RW media and technical inconsistencies in programming a CD-R or CD-RW Compact Disc, MBUSA does not support their use in MBUSA CD Players. Do not replace any parts for this issue. Service Engineering JWdg 4-12-01 |
| 57 | 204 | 4/12/2001 | 220, 215, 210, 208, 203 | 82 | INTERFERENCE CAUSED BY REAR WINDOW DEFROSTER: | Gentlemen, Please see Dealer Technical Bulletin #204 below. FYI ----------------------------------------------------------------------- ROUTE=ALL To: ALL SHOP FOREMEN ALL SERVICE MANAGERS ALL PARTS MANAGERS ALL SERVICE ADVISORS ALL WARRANTY ADMINISTRATORS CC: MBUSA FIELD PERSONNEL VPC / PDC MANAGERS SUBJECT: DEALER TECHNICAL BULLETIN 33/01 33/01-1 RECALLS AND SERVICE CAMPAIGNS: WHEN REPAIRING ANY VEHICLE, ALWAYS CHECK THE VEHICLE MASTER INQUIRY FOR OPEN CAMPAIGNS 33/01-2 GROUP 82.60 - MODELS 220, 215, 210, 208, 203 AND 202 RADIO INTERFERENCE CAUSED BY REAR WINDOW DEFROSTER: Gaps or interruptions in the heating conductor of the rear window defroster (R1) may cause Electromagnetic Interference on the AM, FM and Weather band when the defroster is in use. For complaints of static or interference during rear window defroster use, perform the following test: 1) Detach the heated rear window connector lines from the rear window and connect a resistive load (12 Volt, 55 to 60 watt light bulb) between the lines (in effect replacing the heating grid). WARNING: Do not use a halogen light bulb, unless all safety and handling procedures (outlined in the vehicle owners manual) are observed. 2) Activate the rear window defroster while tuned to a AM radio station. If the interference can no longer be heard, the rear window should be replaced. Service Engineering JWdg 4-12-01 |
| 58 | 205 | 4/12/2001 | 170,203,202 | 42 | MALFUNCTION INDICATOR LAMP ON AND FAULT CODE C1000-016 OR C1000-128
IS STORED: |
Gentlemen, Please see Dealer Technical Bulletin #205 below. FYI ----------------------------------------------------------- ROUTE=ALL To: ALL SHOP FOREMEN ALL SERVICE MANAGERS ALL PARTS MANAGERS ALL SERVICE ADVISORS ALL WARRANTY ADMINISTRATORS CC: MBUSA FIELD PERSONNEL VPC / PDC MANAGERS SUBJECT: DEALER TECHNICAL BULLETIN 34/01 34/01-1 RECALLS AND SERVICE CAMPAIGNS: WHEN REPAIRING ANY VEHICLE, ALWAYS CHECK THE VEHICLE MASTER INQUIRY FOR OPEN CAMPAIGNS 34/01-2 GROUP 42.45 - MODEL 170, 203 and 202 WITH M111, ABS/BAS/ESP MALFUNCTION INDICATOR LAMP ON AND FAULT CODE C1000-016 OR C1000-128 IS STORED: If you encounter complaints of the ABS/BAS/ESP malfunction indicator lamp illuminated and the ABS/BAS/ESP fault message appearing in the multi-function display while the vehicle is being driven or after the engine has been started, and at the same time, the fault code C1000-016 or C1000-128 is stored in the ESP control module, please check the power to the ESP control module. This complaint is generally caused by problems with the power supply. In such cases, the control module must NOT be replaced. To check the power supply, please consult the appropriate wiring diagram while observing the following instructions given below. MODEL 170: - Check the power supply at PIN 45 (2.5 sq. mm, sw) and PIN 47 (4.0 sq. mm, sw) of the ESP control module. - Check fuse F31f3 (fuse 3 in the battery fuse box) for secure fit and continuity. - Check Z4/3 (end sleeve of terminal 30) MODEL 202: - Check the power supply at PIN 45 (2.5 sq. mm, rt/rs) and PIN 47 (4.0 sq. mm, rt/ge) of the ESP control module. - Check the fuses F23/1f8 and F23/1f9 (control modules box) for secure fit and continuity - Check X12/3 (terminal block for terminal 30) MODEL 203: - Check the power supply at PIN 45 (2.5 sq. mm, rt) and PIN 47 (4.0 sq. mm, rt) of the ESP control module. Service Engineering JLdg 4-12-01 |
| 59 | 206 | 4/12/2001 | 215 | 91 | RATTLING NOISE FROM SEAT BELT: | Gentlemen, Please see attached Dealer Technical Bulletin #206 below. FYI --------------------------------------------------------------------------- TO: ALL SHOP FOREMEN ALL SERVICE MANAGERS ALL PARTS MANAGERS ALL SERVICE ADVISORS ALL WARRANTY ADMINISTRATORS CC: MBUSA FIELD PERSONNEL VPC / PDC MANAGERS SUBJECT: DEALER TECHNICAL BULLETIN 35/01 35/01-1 RECALLS AND SERVICE CAMPAIGNS: WHEN REPAIRING ANY VEHICLE, ALWAYS CHECK THE VEHICLE MASTER INQUIRY FOR OPEN CAMPAIGNS 35/01-2 GROUP 91.40 - MODEL C215 RATTLING NOISE FROM SEAT BELT: For all C215 models up to VIN no. A014278, if you receive complaints that the driver's or front passenger seat belts rattle once engaged into the seat belt buckle and when being further adjusted or retracted, please replace the seatbelt. The integrity of the seat belt system is not affected. Part Numbers with Q5 or later, operate correctly: LH 215 860 0185 RH 215 860 0685 For warranty, please use Damage Code 91052 36 and Operation Code 91-1833 and/or 91-1838. Service Engineering ENdg 4-12-01 |
| 60 | 198 | 4/12/2001 | 163 | 82 | TELEPHONE NOT CONNECTED: |
Gentlemen, Please see Dealer Technical Bulletin #198 below. FYI Best Regards, Tom Ishler --------------------------------------------------------------------------------- ROUTE=ALL TO: ALL SHOP FOREMEN ALL SERVICE MANAGERS ALL PARTS MANAGERS ALL SERVICE ADVISORS ALL WARRANTY ADMINISTRATORS CC: MBUSA FIELD PERSONNEL VPC / PDC MANAGERS SUBJECT: M-CLASS DEALER TECHNICAL BULLETIN 08M/01 08M/01-1 RECALLS AND SERVICE CAMPAIGNS: WHEN REPAIRING ANY VEHICLE, ALWAYS CHECK THE VEHICLE MASTER INQUIRY FOR OPEN CAMPAIGNS 08M/01-2 GROUP 82.70 - MODEL 163, MODEL YEAR 2001, TELEPHONE NOT CONNECTED: If you encounter complaints of intermittently receiving the message "Phone Not Connected",please be advised the message is usually displayed after a vehicle is turned off then turned back on again. Do NOT replace any parts for this complaint. We are currently pursuing a change and will issue updated information as soon as available. Service Engineering DVdg 4-12-01 |
| 61 | 212 | 4/16/2001 | 203 | 83 | FAULT CODE IN DAS AFTER SHORT TEST | Gentlemen, Please see Dealer Technical Bulletin #212 below. FYI ------------------------------------------------------------------------------------ ROUTE=ALL To: ALL SHOP FOREMEN ALL SERVICE MANAGERS ALL PARTS MANAGERS ALL SERVICE ADVISORS ALL WARRANTY ADMINISTRATORS CC: MBUSA FIELD PERSONNEL VPC / PDC MANAGERS SUBJECT: DEALER TECHNICAL BULLETIN 36/01 36/01-1 RECALLS AND SERVICE CAMPAIGNS: WHEN REPAIRING ANY VEHICLE, ALWAYS CHECK THE VEHICLE MASTER INQUIRY FOR OPEN CAMPAIGNS 36/01-2 GROUP 83.30 - ALL 203, FAULT CODE IN DAS AFTER SHORT TEST: In vehicles manufactured prior to January 6, 2001 on completion of the short test, fault codes with the text "CAN communication with the HEAT/AAC/CCAC control module disrupted" could appear in the following systems: SAM (N10/x), overhead control panel (N70) and/ or instrument cluster (A1). Provided there are no related complaints, these fault codes should be ignored as they reflect no condition that calls for repair. Service Engineering ENdg 4-16-01 |
| 62 | 218 | 4/18/2001 | 203 | 54 | INCORRECT FUSE CARD IN THE FUSE BOX |
Gentlemen, Please see Dealer Technical Bulletin #218 below. FYI - ------------------------------------------------------------------------------------- To: ALL SHOP FOREMEN ALL SERVICE MANAGERS ALL PARTS MANAGERS ALL SERVICE ADVISORS ALL WARRANTY ADMINISTRATORS CC: MBUSA FIELD PERSONNEL VPC / PDC MANAGERS SUBJECT: DEALER TECHNICAL BULLETIN 37/01 37/01-1 RECALLS AND SERVICE CAMPAIGNS: WHEN REPAIRING ANY VEHICLE, ALWAYS CHECK THE VEHICLE MASTER INQUIRY FOR OPEN CAMPAIGNS 37/01-2 GROUP 54.15 ? MODEL 203, MODEL YEAR 2001, INCORRECT FUSE CARD IN THE FUSE BOX: On model 203 vehicles prior to VIN no. F029782, some data included on the fuse card in the fuse box on the driver's side of the dashboard is incorrect. This card (203 545 00 00) is white and shows the fuse rating of fuses 3 and 16 to be 20 amps. The correct values are 7.5 amps. Note that the correct 7.5 amp fuses are fitted in the fuse box at the factory. As of VIN F029782, only the corrected fuse card is used in production. At the next service visit, replace the white fuse card with the green fuse card (203 545 01 00). For warranty, please use Damage Code 54054 38. Service Engineering DVdg 4-18-01 |
| 63 | 219 | 4/18/2001 | 163 | 82 | (MCS
unit would not recognize a new magazine if it was installed with the MCS head unit powered off) |
Gentlemen, Please see Dealer Technical Bulletin #219 below. FYI ------------------------------------------------------------------------ ROUTE=ALL TO: ALL SHOP FOREMEN ALL SERVICE MANAGERS ALL PARTS MANAGERS ALL SERVICE ADVISORS ALL WARRANTY ADMINISTRATORS CC: MBUSA FIELD PERSONNEL VPC / PDC MANAGERS SUBJECT: M-CLASS DEALER TECHNICAL BULLETIN 09M/01 ***REPLACES MB-NET NO. 193 DATED APRIL 25, 2000 (DTB 16M/00)*** 09M/01-1 RECALLS AND SERVICE CAMPAIGNS: WHEN REPAIRING ANY VEHICLE, ALWAYS CHECK THE VEHICLE MASTER INQUIRY FOR OPEN CAMPAIGNS 09M/01-2 GROUP 82 - MODEL YEAR 2000, MODEL 163, MCS UPDATE: If you encounter customer concerns regarding: 1) "CD changer magazine" (MCS unit would not recognize a new magazine if it was installed with the MCS head unit powered off), or 2) "books on tape issue" (MCS head unit display will show an improper tape tension error when using tapes with a 90 minutes or greater playing time), please replace the MCS unit, part no. 163 820 04 86. For warranty, please use Damage Code 82515 52. Service Engineering JWdg 4-18-01 |
| 64 | 221 | 4/18/2001 | ALL | 58 | Repair
Kit Availability for Control Arm Bushing Removal/Installation Tools |
Gentlemen, Please see MB-Net message #221 below. FYI ----------------------------------------------------------------------------- ROUTE=ALL To: ALL SHOP FOREMEN ALL SERVICE MANAGERS ALL PARTS MANAGERS ALL SERVICE ADVISORS ALL WARRANTY ADMINISTRATORS CC: MBUSA FIELD PERSONNEL VPC / PDC MANAGERS SUBJECT: Group 58 M-B Special Tools 04-18-2001 Repair Kit Availability for Control Arm Bushing Removal/Installation Tools Please be advised that the two repair kits for the most popular control arm bushing tools, introduced in February 2000, have undergone tool number changes. The original two kits (one for Model 202 and one for Model 210) are configured with the relevant bolt/nut/etc. combinations, which are subject to wear/tear. Note their now is an additional repair kit for Model 210. It is important that you review the descriptions of both kits to determine which repair kit is needed. The descriptions are provided below. 1.0 Tool Number: 202 589 01 43 99 Repair Kit for DCAG tool number 202 589 01 43 00 (Model 202) Control Arm Removal and Installation tool. This kit consists of an M14 Threaded Bolt/Nut and Spacer Set. (Note-this repair kit was previously known as MBUSA Tool Number: 902 589 01 43 00) 2.0 Tool Number: 210 589 00 43 97 Repair Kit for DCAG tool number 210 589 00 43 00 (Model 210) Control Arm Removal and Installation tool. This kit consists of an M14 Threaded Bolt/Nut and an M16 Threaded Bolt/Nut. This kit is applicable to any tool set 210 589 00 43 00, that was purchased with an axial needle-bearing at the top of the bolt (older version). (Note-this repair kit was previously known as MBUSA Tool Number: 910 589 00 43 00) 3.0 Tool Number: 210 589 00 43 98 Repair Kit for DCAG tool number 210 589 00 43 00 (Model 210) Control Arm Removal and Installation tool. This kit consists of an M14 Threaded Bolt/Nut and an M16 Threaded Bolt/Nut. This kit is applicable to any tool set 210 589 00 43 00, that was purchased with two brass washers at the top of the bolt (new version). (Note-this is a new repair kit and had no previous MBUSA Tool Number) General Information: -These M-B Special Tool can be ordered directly from your facing PDC. -Please be reminded that all Control Arm Removal and Installation Tools are wear and tear items. They should not be used with power/impact tool. MBUSA Technical Information |
| 65 | 224 | 4/19/2001 | ALL | 0 | Deleated service bulletens | Gentlemen, Please see MB-Net message #224 below. FYI ----------------------------------------------------------------------- TO: ALL SERVICE MANAGERS ALL SHOP FOREMEN ALL PARTS MANAGERS ALL SERVICE ADVISORS ALL WARRANTY ADMINISTRATORS CC: MBUSA FIELD PERSONNEL VPC / PDC MANAGERS SUBJECT: MB-NET ADMINISTRATIVE MESSAGES DELETION NOTICE - FIRST QUARTER 2001 The following MB-Net Administrative Messages (which have been initiated by Service Engineering) may be deleted / discarded from your files. The topics have been included in our Service Literature (Service Informations, Diagnostic Directory, etc). NO. DATE SUBJECT DESCRIPTION 245 5-26-98 Retail Hold of SL, SLK and E-Class Vehicles 264 6-5-98 Dealer Technical Bulletin 14/98 (Group No. 07) 027 1-18-99 Dealer Technical Bulletin 02/99 (Group No. 27) 140 3-5-99 Dealer Technical Bulletin 11/99 (Group No. 91) 428 7-27-99 Group 82 - MY 2000, Model 220, Tele Aid 071 2-11-00 Dealer Technical Bulletin 09/00 (Group No. 91) 258 5-31-00 Dealer Technical Bulletin 35/00 (Group No. 88) 357 7-27-00 Dealer Technical Bulletin 45/00 (Group No. 58 /82) 403 8-23-00 Dealer Technical Bulletin 49/00 (Group No. 88) 513 11-3-00 Dealer Technical Bulletin 66/00 (Group No. 82) 517 11-6-00 Dealer Technical Bulletin 64/00 (Group No. 91) 547 11-20-00 Dealer Technical Bulletin 73/00 (Group No. 82) 554 11-28-00 Dealer Technical Bulletin 71/00 (Group No. 77) 580 12-8-00 Dealer Technical Bulletin 78/00 (Group No. 91) 583 12-8-00 Dealer Technical Bulletin 86/00 (Group No. 82) 635 1-8-01 Dealer Technical Bulletin 84/00 (Group No. 72) 015 1-18-01 Recall of 2001 Model Year CL-Class and S-Class 032 1-24-01 Group 82 - Models 215 / 220 Heated Washer Hose Service Engineering dg 4-19-01 |
| 66 | 225 | 4/19/2001 | ALL | 0 | Deleted service Bulletens | Gentlemen, Please see MB-Net message #225 below. FYI ------------------------------------------------------------------------ ROUTE=ALL TO: ALL LIGHT TRUCK SERVICE MANAGERS ALL LIGHT TRUCK SHOP FOREMEN ALL LIGHT TRUCK PARTS MANAGERS ALL LIGHT TRUCK SERVICE ADVISORS ALL LIGHT TRUCK WARRANTY ADMINISTRATORS CC: MBUSA FIELD PERSONNEL VPC / PDC MANAGERS SUBJECT: LIGHT TRUCK MB-NET ADMINISTRATIVE MESSAGES DELETION NOTICE - FIRST QUARTER 2001 The following MB-Net Administrative Messages (which have been initiated by Service Engineering) may be deleted / discarded from your files. The topics have been included in our Service Literature (Service Informations, Diagnostic Directory, etc). NO. DATE SUBJECT DESCRIPTION 037 1-26-98 Light Truck Dealer Technical Bulletin 01M/98 (Group No. 41 and 58) 247 5-28-98 Light Truck Dealer Technical Bulletin 12M/98 (Group No. 07 and 09) 265 6-5-98 Light Truck Dealer Technical Bulletin 14M/98 (Group No. 07) 028 1-18-99 Light Truck Dealer Technical Bulletin 03M/99 (Group No. 27) 078 2-4-99 Group 91 - M-Class Vehicles, SRS Control Unit Programming 577 10-19-99 Light Truck Dealer Technical Bulletin 23M/99 (Group No. 54) 036 1-20-00 Light Truck Dealer Technical Bulletin 07M/00 (Group No. 91) 358 7-27-00 Light Truck Dealer Technical Bulletin 19M/00 (Group No. 58 / 82) 514 11-3-00 Light Truck Dealer Technical Bulletin 25M/00 (Group No. 82) 546 11-20-00 Light Truck Dealer Technical Bulletin 28M/00 (Group No. 82) 548 11-20-00 Light Truck Dealer Technical Bulletin 29M/00 (Group No. 60) 079 2-15-01 Group 54 - Model 163, Model Year 2001, AAM Module Inspection Service Engineering dg 4-19-01 |
| 67 | 227 | 4/20/2001 | 163 | 91 | SEAT BELT ANCHOR BOLTS | Gentlemen, Please see Dealer Technical Bulletin #227 below. FYI Best Regards, Tom Ishler ------------------------------------------------------------------------- ROUTE=ALL TO: ALL SHOP FOREMEN ALL SERVICE MANAGERS ALL PARTS MANAGERS ALL SERVICE ADVISORS ALL WARRANTY ADMINISTRATORS CC: MBUSA FIELD PERSONNEL VPC / PDC MANAGERS SUBJECT: M-CLASS DEALER TECHNICAL BULLETIN 10M/01 10M/01-1 RECALLS AND SERVICE CAMPAIGNS: WHEN REPAIRING ANY VEHICLE, ALWAYS CHECK THE VEHICLE MASTER INQUIRY FOR OPEN CAMPAIGNS 10M/01-2 GROUP 91 - MODEL 163, SEAT BELT ANCHOR BOLTS: In order to avoid potential damage to the seat belt anchor bolt or seat bolt anchor nut, only hand tools should be used to remove and install the seat belt anchor bolt. The seat belt anchor bolt uses fine threads that will gall with the heat created through the increased friction generated by air / electric and/or battery powered tool usage. This in turn will also damage the seat belt anchor nut, necessitating the replacement of the seat adjustment mechanism or seat cushion pan. Additionally, the seat belt anchor bolt should always be started by hand to insure proper alignment. Service Engineering JMdg 4-20-01 |
| 68 | 229 | 4/23/2001 | 203 | 54 | INCORRECT FUSE CARD IN THE FUSE BOX |
Gentlemen, Please see Dealer Technical Bulletin #229 below. FYI ----------------------------------------------------------- ROUTE=ALL To: ALL SHOP FOREMEN ALL SERVICE MANAGERS ALL PARTS MANAGERS ALL SERVICE ADVISORS ALL WARRANTY ADMINISTRATORS CC: MBUSA FIELD PERSONNEL VPC / PDC MANAGERS SUBJECT: DEALER TECHNICAL BULLETIN 37/01 *** REPLACES MB-NET NO. 218 DATED APRIL 18, 2001 *** 37/01-1 RECALLS AND SERVICE CAMPAIGNS: WHEN REPAIRING ANY VEHICLE, ALWAYS CHECK THE VEHICLE MASTER INQUIRY FOR OPEN CAMPAIGNS 37/01-2 GROUP 54.15 - MODEL 203, MODEL YEAR 2001, INCORRECT FUSE CARD IN THE FUSE BOX: On model 203 vehicles prior to VIN no. F029782, some data included on the fuse card in the fuse box on the driver's side of the dashboard is incorrect. This card (203 545 00 00) is white and shows the fuse rating of fuses 3 and 16 to be 20 amps. The correct values are 7.5 amps. Note that the correct 7.5 amp fuses are fitted in the fuse box at the factory. As of VIN F029782, only the corrected fuse card is used in production. At the next service visit, replace the white fuse card with the YELLOW fuse card (203 545 01 00). For warranty, please use Damage Code 54054 38. Service Engineering DVdg 4-23-01 |
| 69 | 236 | 4/24/2001 | ALL | 27 | replacing model 722.6 transmissions or any time that the parking
interlock cable |
Gentlemen, Please see Dealer Technical Bulletin #236 below. FYI ------------------------------------------------------------------------- ROUTE=ALL To: ALL SHOP FOREMEN ALL SERVICE MANAGERS ALL PARTS MANAGERS ALL SERVICE ADVISORS ALL WARRANTY ADMINISTRATORS CC: MBUSA FIELD PERSONNEL VPC / PDC MANAGERS SUBJECT: DEALER TECHNICAL BULLETIN 38/01 38/01-1 RECALLS AND SERVICE CAMPAIGNS: WHEN REPAIRING ANY VEHICLE, ALWAYS CHECK THE VEHICLE MASTER INQUIRY FOR OPEN CAMPAIGNS 38/01-2 GROUP 27 - ALL MODELS WITH 722.6 TRANSMISSION, UP TO AND INCLUDING MODEL YEAR 1999: On subject models, when removing and/or replacing model 722.6 transmissions or any time that the parking interlock cable has been removed/replaced, it is a necessity to readjust the parking interlock cable. Failure to do so could result in the interlock feature not operating properly. The complete procedure along with graphics can be found in WIS, document #AR27.60-P-0965B. Service Engineering NYdg 4-24-01 |
| 70 | 237 | 4/24/2001 | 215/220 | 42 | ESP
ROAD TEST CANNOT BE CARRIED OUT: |
Gentlemen, Please see Dealer Technical Bulletin #237 below. FYI -------------------------------------------------------------------- ROUTE=ALL To: ALL SHOP FOREMEN ALL SERVICE MANAGERS ALL PARTS MANAGERS ALL SERVICE ADVISORS ALL WARRANTY ADMINISTRATORS CC: MBUSA FIELD PERSONNEL VPC / PDC MANAGERS SUBJECT: DEALER TECHNICAL BULLETIN 39/01 39/01-1 RECALLS AND SERVICE CAMPAIGNS: WHEN REPAIRING ANY VEHICLE, ALWAYS CHECK THE VEHICLE MASTER INQUIRY FOR OPEN CAMPAIGNS 39/01-2 GROUP 42.45 - MODELS 215, 220, ESP ROAD TEST CANNOT BE CARRIED OUT: The ESP road test for the 215/220 model series is described incorrectly in STAR Diagnosis versions 02/01 and 03/01. In order to turn off the ESP malfunction indicator lamp and exit the test mode, perform the steps below. The following conditions may lead you to perform this test: DTC of C1540 DTC of C1212 Replaced the ESP control module, a message appears in DAS indicating that the Drive Test is active. Inadvertently entered into DAS and initiated test mode. ESP DRIVE TEST: Activate road test using STAR DIAGNOSIS (ESP: Control Module Activations). Complete diagnosis. Switch off the ignition. Start the engine. Press switch N72/1s1 (ESP-OFF switch) down (ESP is activated). Operate brake (brake pressure > 35 bar). The A1e17 indicator lamp (ABS indicator lamp) lights up. Drive vehicle forwards at a speed of approx. 10 km/h. After a few meters turn the vehicle a quarter circle then briefly counter-steer. The vehicle must be counter-steered within 15 sec of the ESP-OFF switch being pressed down. If a time of more than 15 sec elapses, the road test must be repeated. The road test is now completed, and the ABS indicator lamp goes out. STAR Diagnosis will be corrected accordingly in version 04/01. We would like to remind you again that the ESP control module must not be replaced under any circumstances for these fault codes. The fault code merely shows that the road test mode is activated and that the road test must be carried out once this mode is activated. Cycling the key will not release this mode. Service Engineering JLdg 4-24-01 |
| 71 | 238 | 4/24/2001 | ALL | 27 | replacing model 722.6 transmissions or any time that the parking
interlock cable |
Gentlemen, Please see Dealer Technical Bulletin #238 for M-Class below. FYI ---------------------------------------------------------------------- ROUTE=ALL TO: ALL SHOP FOREMEN ALL SERVICE MANAGERS ALL PARTS MANAGERS ALL SERVICE ADVISORS ALL WARRANTY ADMINISTRATORS CC: MBUSA FIELD PERSONNEL VPC / PDC MANAGERS SUBJECT: M-CLASS DEALER TECHNICAL BULLETIN 11M/01 11M/01-1 RECALLS AND SERVICE CAMPAIGNS: WHEN REPAIRING ANY VEHICLE, ALWAYS CHECK THE VEHICLE MASTER INQUIRY FOR OPEN CAMPAIGNS 11M/01-2 GROUP 27 - ALL MODELS WITH 722.6 TRANSMISSION, UP TO AND INCLUDING MODEL YEAR 1999: On subject models, when removing and/or replacing model 722.6 transmissions or any time that the parking interlock cable has been removed/replaced, it is a necessity to readjust the parking interlock cable. Failure to do so could result in the interlock feature not operating properly. The complete procedure along with graphics can be found in WIS, document #AR27.60-P-0965B. Service Engineering NYdg 4-24-01 |
| 72 | 241 | 4/25/2001 | 163 | 54 | INSTRUMENT CLUSTER VERSION CODING | Gentlemen, Please see Dealer Technical Bulletin #241 below. FYI ---------------------------------------------------------------------- ROUTE=ALL TO: ALL SHOP FOREMEN ALL SERVICE MANAGERS ALL PARTS MANAGERS ALL SERVICE ADVISORS ALL WARRANTY ADMINISTRATORS CC: MBUSA FIELD PERSONNEL VPC / PDC MANAGERS SUBJECT: M-CLASS DEALER TECHNICAL BULLETIN 12M/01 12M/01-1 RECALLS AND SERVICE CAMPAIGNS: WHEN REPAIRING ANY VEHICLE, ALWAYS CHECK THE VEHICLE MASTER INQUIRY FOR OPEN CAMPAIGNS 12M/01-2 GROUP 54 - MODEL 163, INSTRUMENT CLUSTER VERSION CODING: When checking the version coding of the Instrument Cluster (A1), the country code may be displayed as "invalid coding". This is caused by a default setting within the Star Diagnosis System (SDS); it does not indicate any fault and should not be reset. The SDS data will be corrected in a future update. Warranty claims for altering this version coding setting will be rejected or debited. Service Engineering DRdg 4-25-01 |
| 73 | 242 | 4/26/2001 | 220/215 | 77 | SLIDING ROOF EXPRESS
CLOSE FEATURE |
Gentlemen, Please see Dealer Technical Bulletin #242 below. FYI ---------------------------------------------------------------------------- ROUTE=ALL To: ALL SHOP FOREMEN ALL SERVICE MANAGERS ALL PARTS MANAGERS ALL SERVICE ADVISORS ALL WARRANTY ADMINISTRATORS CC: MBUSA FIELD PERSONNEL VPC / PDC MANAGERS SUBJECT: DEALER TECHNICAL BULLETIN 40/01 ***REPLACES MB-NET NO. 144 DATED MARCH 15, 2001 *** 40/01-1 RECALLS AND SERVICE CAMPAIGNS: WHEN REPAIRING ANY VEHICLE, ALWAYS CHECK THE VEHICLE MASTER INQUIRY FOR OPEN CAMPAIGNS 40/01-2 GROUP 77.20 - MODELS 220 AND 215 SLIDING ROOF EXPRESS CLOSE FEATURE: As of November 30, 2000 production, all S and CL-Class sliding roofs have a new express close feature from the open position. The roof panel will travel past the closing point, pop up approximately 4 mm and then pop down to close. This insures a more precise closing position. Since the November 30, 2000 production change, the rear edge of the sliding roof glass panel is set between flush to 1 mm above the roof. The adjustment procedure in WIS document no. AR77.20-P-1100M will be revised. Control module adaptation in DAS for this new feature is as follows: 1. Select Main Groups 2. Select Control Units 3. Select Body 4. Select OCP - Overhead control panel 5. Select Overhead control panel 6. Select Control unit adaptations 7. Select Coding of the close-via-tilt function 8. Press enter or F2 9. Select either ACTIVE by pressing F3 or PASSIVE by pressing F4 9. Exit DAS This coding can be carried out for all control modules starting with model year 2000. All model year 2000 cars up to November 29, 2000 production and all spare parts (215 820 06 01) have been coded "passive" meaning this new feature is not enabled. All cars since November 30, 2000 production have been set to "active" meaning this new feature is enabled. Service Engineering JMdg 4-26-01 |
| 74 | 243 | 4/26/2001 | 208 | 91 | SEAT
HEATING FUNCTION |
Gentlemen, Please see attached Dealer Technical Bulletin #243 below. FYI -------------------------------------------------------------------- ROUTE=ALL To: ALL SHOP FOREMEN ALL SERVICE MANAGERS ALL PARTS MANAGERS ALL SERVICE ADVISORS ALL WARRANTY ADMINISTRATORS CC: MBUSA FIELD PERSONNEL VPC / PDC MANAGERS SUBJECT: DEALER TECHNICAL BULLETIN 41/01 41/01-1 RECALLS AND SERVICE CAMPAIGNS: WHEN REPAIRING ANY VEHICLE, ALWAYS CHECK THE VEHICLE MASTER INQUIRY FOR OPEN CAMPAIGNS 41/01-2 GROUP 91.30 - MODEL 208, MODEL YEARS 2000 and 2001, SEAT HEATING FUNCTION: If you encounter complaints of localized temperature differences in the seat during operation, particularly in the vicinity of the backrest side cushion adjacent to the door, please note the following. The heating element (R13/2, R13/4) in the fleece lining is subject to wear caused by the flexing and rubbing when passengers get in the vehicle. Over time, this can cause thin, individual strands of the heating element to break, leading to temperature differences. For this complaint, a new heating element may be installed. As of the end of February 2001, the supplier has improved durability of the heating elements by rerouting them in the vicinity of the backrest side cushion. The part number (A 208 820 06 98) remains the same. For warranty, please use Damage Code 91019 73 Service Engineering DVdg 4-26-01 |
| 75 | 246 | 4/27/2001 | 170/210/208/202 | 27 | TOUCH SHIFTERS: | Gentlemen, Please see Dealer Technical Bulletin #246 below. FYI -------------------------------------------------------------- ROUTE=ALL To: ALL SHOP FOREMEN ALL SERVICE MANAGERS ALL PARTS MANAGERS ALL SERVICE ADVISORS ALL WARRANTY ADMINISTRATORS CC: MBUSA FIELD PERSONNEL VPC / PDC MANAGERS SUBJECT: DEALER TECHNICAL BULLETIN 42/01 42/01-1 RECALLS AND SERVICE CAMPAIGNS: WHEN REPAIRING ANY VEHICLE, ALWAYS CHECK THE VEHICLE MASTER INQUIRY FOR OPEN CAMPAIGNS 42/01-2 GROUP 27 ? MODEL YEAR 2000-2001 MODELS 170, 202, 208 AND 210 TOUCH SHIFTERS: Improved "Touch-Shifters" (ESM -Electronic Selector Modules) which are more resistant to fluid contamination are available for the above models. In case the ESM has been damaged, please replace using the following part numbers: SLK (Model 170) - * C & CLK (Model 202 & 208) - * E (Model 210) - * *Parts currently not in stock, we will inform via MB-Net when available. Vehicles produced after March 2001 already have improved parts in serial production. Service Engineering NYdg 4-27-01 |
| 76 | 250 | 4/27/2001 | 170/210 | 91 | Side
Impact Airbag |
Gentlemen, Please see Dealer Technical Bulletin #250 below. FYI ----------------------------------------------------------------- ROUTE=ALL TO: ALL SHOP FOREMEN ALL SERVICE MANAGERS ALL PARTS MANAGERS AND ADVISORS ALL SERVICE ADVISORS ALL WARRANTY ADMINISTRATORS ALL SALES MANAGERS AND REPRESENTATIVES CC: MBUSA FIELD PERSONNEL VPC / PDC MANAGERS To: All Mercedes-Benz Dealers FOR DISTRIBUTION ON Friday, April 27, 2001 Subject: Service Campaigns Regarding Model Year 2000 SLK and E-Class. Service Campaign Numbers 2001040001 and 2001040002 Group 91 - Model 170, Model 210 Side Impact Airbag Mercedes-Benz USA will conduct Service Campaigns with respect to certain model year 2000 SLK and E-Class vehicles produced in early model year 2000. These campaigns have been initiated as a precautionary measure to replace the front left and/or right side impact airbags in Model 170 vehicles and the rear left and/or right side impact airbags on Model 210 vehicles. In order to easily identify whether the left or right side airbag needs to be replaced two Service Campaign numbers have been assigned. Service Campaign Number 2001040001 is for the left side airbag and Service Campaign number 2001040002 is for the right side airbag. Vehicles which require both left and right side airbags to be replaced are listed under each campaign number Approximately 1,841 vehicles in the U.S. are affected by the Service Campaigns. The Service Campaign Bulletin with illustrated work instructions will be distributed on or about April 30. Customer notification letters will be distributed on or about May 3, 2001. Customer care measures for these Service campaigns will be outlined in the forthcoming campaign bulletin. Beginning today initial part quantities will be distributed automatically based on vehicle sales. Additional parts may be ordered via fax with VIN number to RPS. Further details will follow. Engineering Services SK 4/27/01 |
| 77 | 247 | 4/27/2001 | 203 | 54 | DTC
B1000 IN ELECTRONIC IGNITION SWITCH: Due to an error in the DTC software, it is possibl |
Gentlemen, Please see Dealer Technical Bulletin #247 below. FYI -------------------------------------------------------------------- ROUTE=ALL To: ALL SHOP FOREMEN ALL SERVICE MANAGERS ALL PARTS MANAGERS ALL SERVICE ADVISORS ALL WARRANTY ADMINISTRATORS CC: MBUSA FIELD PERSONNEL VPC / PDC MANAGERS SUBJECT: DEALER TECHNICAL BULLETIN 43/01 43/01-1 RECALLS AND SERVICE CAMPAIGNS: WHEN REPAIRING ANY VEHICLE, ALWAYS CHECK THE VEHICLE MASTER INQUIRY FOR OPEN CAMPAIGNS 43/01-2 GROUP 54 - MODEL 203, DTC B1000 IN ELECTRONIC IGNITION SWITCH: Due to an error in the DTC software, it is possible that the Diagnostic Trouble Code (DTC) B1000 may be saved in the Electronic Ignition Switch (EIS, N73). If this fault is present, but not current, the DTC may be ignored and the DTC memory erased. Do not replace the EIS for this condition. For warranty, please use Damage Code 46262 72 and Operation Code 02-9560. Service Engineering DRdg 4-27-01 |
| 78 | 302 | 5/21/2001 | ALL | 30 | SIMULTANEOUS APPLICATION OF BRAKE AND ACCELERATOR PEDAL: |
Gentlemen, Please see attached Dealer Technical Bulletin #302 below. This replaces a previous bulletin. ----------------------------------------------------------------------------- ROUTE=ALL To: ALL SHOP FOREMEN ALL SERVICE MANAGERS ALL PARTS MANAGERS ALL SERVICE ADVISORS ALL WARRANTY ADMINISTRATORS CC: MBUSA FIELD PERSONNEL VPC / PDC MANAGERS SUBJECT: DEALER TECHNICAL BULLETIN 50/01 *** REPLACES MB-NET NO. 290 DATED MAY 22, 2001 *** 50/01-1 RECALLS AND SERVICE CAMPAIGNS: WHEN REPAIRING ANY VEHICLE, ALWAYS CHECK THE VEHICLE MASTER INQUIRY FOR OPEN CAMPAIGNS 50/01-2 GROUP 30 - SIMULTANEOUS APPLICATION OF BRAKE AND ACCELERATOR PEDAL: MODEL ENGINE PRODUCTION C-Class (C240/C320) M112 as of 01/01 CLK320 M112 as of 01/01 CLK430 / CLK55 M113 as of 01/01 E-Class (E320) M112 as of 01/01 E-Class (E430/E55) M113 as of 01/01 SLK230 M111 as of Model Year 01 SLK320 M112 as of 01/01 CL500 / CL55 M113 as of 01/01 S430 /S500/ S55 M113 as of 01/01 S600 M137 as of 08/00 CL600 M137 as of 08/00 Under certain circumstances, simultaneous application of the brake and accelerator pedal (e.g., two footed driving) will result in the engine ECU returning the actuator to the idle position. Upon release of the brake pedal and/or application of the accelerator pedal, there is a 1-2 second delay until the actuator moves to the new accelerator pedal input position. This delay is integrated in the ECU as a safety feature to provide smoother acceleration during actuator transition from idle and to minimize any sudden surges that might result from the release of the brake after simultaneous brake and accelerator application that may startle a driver. It is not subject to modification in the field. A driver that simultaneously applies the brake and accelerator pedals may experience this scenario, especially when driving in stop and go traffic. In case of customer complaints, explain that this is a design characteristic incorporated in the engine management system as a safety feature. Service Engineering HHdg 5-25-01 |
| 79 | 311 | 6/1/2001 | 215 | 83 | blower motor does not start or runs at very low | Gentlemen, Please see Dealer Technical Bulletin #311 below. FYI -------------------------------------------------------------------------------------- To: ALL SHOP FOREMEN ALL SERVICE MANAGERS ALL PARTS MANAGERS ALL SERVICE ADVISORS ALL WARRANTY ADMINISTRATORS CC: MBUSA FIELD PERSONNEL VPC / PDC MANAGERS SUBJECT: DEALER TECHNICAL BULLETIN 52/01 52/01-1 RECALLS AND SERVICE CAMPAIGNS: WHEN REPAIRING ANY VEHICLE, ALWAYS CHECK THE VEHICLE MASTER INQUIRY FOR OPEN CAMPAIGNS 52/01-2 GROUP 83.40 - MODEL 220 / 215, POOR BLOWER OUTPUT: In Model 220 up to VIN 167374 or Model 215 up to VIN 011473, if you encounter complaints that the blower motor does not start or runs at very low speed on engine start up, replace fuse 35 F1/1 by installing wiring harness part no. 220 540 95 07 and connector part no. 032 545 88 28 as per WIS document AN83.10-P-0001-01MN. For warranty, use Damage Code 54135, Operation Code 54-7941, M0/N0. Service Engineering ENdg 6-1-01 |
| 80 | 316 | 6/5/2001 | 210 | 46 | complaints of squeaking noises from the steering column, | Gentlemen, Please see Dealer Technical Bulletin #316 below. This replaces a previous bulletin. --------------------------------------------------------------------------------- ROUTE=ALL TO: ALL SHOP FOREMEN ALL SERVICE MANAGERS ALL PARTS MANAGERS ALL SERVICE ADVISORS ALL WARRANTY ADMINISTRATORS CC: MBUSA FIELD PERSONNEL VPC / PDC MANAGERS SUBJECT: DEALER TECHNICAL BULLETIN 53/01 *** REPLACES MB-NET NO. 188 DATED APRIL 10, 2001 *** 53/01-1 RECALLS AND SERVICE CAMPAIGNS: WHEN REPAIRING ANY VEHICLE, ALWAYS CHECK THE VEHICLE MASTER INQUIRY FOR OPEN CAMPAIGNS 53/01-2 GROUP 46 - MODEL 210.082 / 210.083 / 210.282, POWER STEERING: If you encounter complaints of squeaking noises from the steering column, verify the noise with the engine off and the weight off of the front wheels, to eliminate any hydraulic noises from the pump and rack. Locate the source of the noise. If the noise is coming from the sealing boot between the firewall and steering shaft, the boot should be replaced with part number 210 462 10 96 and lubricated with improved grease part number 001 989 84 51 10. Improved steering shaft boot with improved grease have been implemented into serial production as of 12/00. For warranty, please use Damage Code 46209 36 and Operation Code 46-7704. Note: For all other 210 models, do not replace the boot. Simply lubricate the existing boot with grease part number 001 989 84 51 10 on both sealing surfaces of the boot (inside and outside the front bulkhead). Service Engineering NYdg 6-5-01 |
| 81 | 323 | 6/15/2001 | 203 | 80 | In
cases where the remote SmartKey will not unlock, lock or start the vehicle, |
Gentlemen, Please see Dealer Technical Bulletin #323 below. This replaces a previous DTB.--------------------------------------------------------------------------------- ROUTE=ALL To: ALL SHOP FOREMEN ALL SERVICE MANAGERS ALL PARTS MANAGERS ALL SERVICE ADVISORS ALL WARRANTY ADMINISTRATORS CC: MBUSA FIELD PERSONNEL VPC / PDC MANAGERS SUBJECT: DEALER TECHNICAL BULLETIN 54/01 *** REPLACES MB-NET NO. 170 DATED APRIL 3, 2001 *** 54/01-1 RECALLS AND SERVICE CAMPAIGNS: WHEN REPAIRING ANY VEHICLE, ALWAYS CHECK THE VEHICLE MASTER INQUIRY FOR OPEN CAMPAIGNS 54/01-2 GROUP 80 - ALL MY 01, MODEL C203, SMARTKEY INTERMITTENTLY INOPERATIVE: In cases where the remote SmartKey will not unlock, lock or start the vehicle, please replace the key with part number 203 766 4106 9999. In cases where the flat key (valet key) will not start the vehicle, please replace the key with part number 203 766 4906 9999. For further information on key dependent memory feature when replacing SmartKeys, please refer to MB-Net No. 294 dated May 23, 2001. |
| 82 | 326 | 6/15/2001 | 129 | 82 | Model
Year 01 and 02 SL's no longer use the automatic mast antenna (M11). When installing a Cellular Phone kit into a Model |
Gentlemen, Please see Dealer Technical Bulletin #326 below. FYI --------------------------------------------------------------------- ROUTE=ALL TO: ALL SHOP FOREMEN ALL SERVICE MANAGERS ALL PARTS MANAGERS ALL SERVICE ADVISORS ALL WARRANTY ADMINISTRATORS CC: MBUSA FIELD PERSONNEL VPC / PDC MANAGERS SUBJECT: DEALER TECHNICAL BULLETIN 55/01 55/01-1 RECALLS AND SERVICE CAMPAIGNS: WHEN REPAIRING ANY VEHICLE, ALWAYS CHECK THE VEHICLE MASTER INQUIRY FOR OPEN CAMPAIGNS 55/01-2 GROUP 82 - MY 01 AND 02 SL WITH CELLULAR PHONE, PSE MAST ANTENNA CONTROL: The Cellular Phone systems in Model Year 01 and 02 SL's no longer use the automatic mast antenna (M11). When installing a Cellular Phone kit into a Model Year 01 or 02 SL, the PSE Power Antenna control cable must be removed from the mast antenna (M11). The procedure is as follows: 1. Remove left rear taillight inside cover. 2. Fold back left rear inner trunk panel to gain access to M11 antenna motor. 3. Remove 4-pole plug from M11. 4. Release pin lock on plug (use tool part number 210 589 02 33 00), remove pin #2 (blue/green wire). 5. Wrap pin with electrical tape and secure inside wire jacket. 6. Reassemble and reconnect plug and reinstall covers. 7. Verify operation of antenna by radio only. 8. Verify phone operation does not raise mast antenna. Service Engineering JWdg 6-15-01 |
| 83 | 326 | 6/15/2001 | 129 | 82 | The
Cellular Phone systems in Model Year 01 and 02 SL's no longer use the automatic mast |
Gentlemen, Please see Dealer Technical Bulletin #326 below. FYI ------------------------------------------------------------------------ ROUTE=ALL TO: ALL SHOP FOREMEN ALL SERVICE MANAGERS ALL PARTS MANAGERS ALL SERVICE ADVISORS ALL WARRANTY ADMINISTRATORS CC: MBUSA FIELD PERSONNEL VPC / PDC MANAGERS SUBJECT: DEALER TECHNICAL BULLETIN 55/01 55/01-1 RECALLS AND SERVICE CAMPAIGNS: WHEN REPAIRING ANY VEHICLE, ALWAYS CHECK THE VEHICLE MASTER INQUIRY FOR OPEN CAMPAIGNS 55/01-2 GROUP 82 - MY 01 AND 02 SL WITH CELLULAR PHONE, PSE MAST ANTENNA CONTROL: The Cellular Phone systems in Model Year 01 and 02 SL's no longer use the automatic mast antenna (M11). When installing a Cellular Phone kit into a Model Year 01 or 02 SL, the PSE Power Antenna control cable must be removed from the mast antenna (M11). The procedure is as follows: 1. Remove left rear taillight inside cover. 2. Fold back left rear inner trunk panel to gain access to M11 antenna motor. 3. Remove 4-pole plug from M11. 4. Release pin lock on plug (use tool part number 210 589 02 33 00), remove pin #2 (blue/green wire). 5. Wrap pin with electrical tape and secure inside wire jacket. 6. Reassemble and reconnect plug and reinstall covers. 7. Verify operation of antenna by radio only. 8. Verify phone operation does not raise mast antenna. Service Engineering JWdg 6-15-01 |
| 84 | 331 | 6/20/2001 | 210 | 82 | , WINDSHIELD WASHER RESERVOIR | Gentlemen, Please see Dealer Technical Bulletin #331 below. FYI ------------------------------------------------------------------------------ ROUTE=ALL To: ALL SHOP FOREMEN ALL SERVICE MANAGERS ALL PARTS MANAGERS ALL SERVICE ADVISORS ALL WARRANTY ADMINISTRATORS CC: MBUSA FIELD PERSONNEL VPC / PDC MANAGERS SUBJECT: DEALER TECHNICAL BULLETIN 56/01 56/01-1 RECALLS AND SERVICE CAMPAIGNS: WHEN REPAIRING ANY VEHICLE, ALWAYS CHECK THE VEHICLE MASTER INQUIRY FOR OPEN CAMPAIGNS 56/01-2 GROUP 82.35 - ALL 210 MODELS, WINDSHIELD WASHER RESERVOIR: Please note the following when replacing the windshield washer reservoir (A 210 869 12 20). The dimensions of the windshield washer reservoir and heat exchanger were changed as of Model Year 2000. Only the new version, part number A 210 869 12 20, is available as a spare part. When replacing the windshield washer reservoir, please follow the instructions given below: a. To avoid leaks, replace the reservoir (part number A 210 869 12 20) and the heat exchanger (part number A 210 830 16 61) together not separately. b. Only install reservoirs manufactured since 01/01. The month and year of manufacture are visible on two round symbols below the part number. For warranty, please use Damage code 86011 04 and Operation Code 82-7200. Service Engineering DVdg 6-20-01 |
| 85 | 332 | 6/20/2001 | 220 | 88 | When placing the transmission gear selector lever into reverse |
Gentlemen, Please see Dealer Technical Bulletin #332 below. FYI --------------------------------------------------------------- ROUTE=ALL To: ALL SHOP FOREMEN ALL SERVICE MANAGERS ALL PARTS MANAGERS ALL SERVICE ADVISORS ALL WARRANTY ADMINISTRATORS CC: MBUSA FIELD PERSONNEL VPC / PDC MANAGERS SUBJECT: DEALER TECHNICAL BULLETIN 57/01 57/01-1 RECALLS AND SERVICE CAMPAIGNS: WHEN REPAIRING ANY VEHICLE, ALWAYS CHECK THE VEHICLE MASTER INQUIRY FOR OPEN CAMPAIGNS 57/01-2 GROUP 88.70 - MODEL 220, PASSENGER SIDE EXTERIOR MIRROR: When placing the transmission gear selector lever into reverse ("R") with the exterior rearview mirror switch in the passenger side position, the exterior rearview mirror moves into the "park" position. If you encounter complaints of the mirror not returning to the previous "drive" position, in vehicles with chassis end number A219159 or lower, replace the right door control module with part number 220 821 98 51 7C45. For warranty, please use Damage Code 72220 90 and Operation Code 72-5822 M0. Service Engineering JMdg 6-20-01 |
| 86 | 333 | 6/21/2001 | 203 | 68 | In
case of noise complaints from interior trim or seats |
Gentlemen, Please see Dealer Technical Bulletin #333 below. FYI ------------------------------------------------------------------- ROUTE=ALL TO: ALL SHOP FOREMEN ALL SERVICE MANAGERS ALL PARTS MANAGERS ALL SERVICE ADVISORS ALL WARRANTY ADMINISTRATORS CC: MBUSA FIELD PERSONNEL VPC / PDC MANAGERS SUBJECT: DEALER TECHNICAL BULLETIN 58/01 58/01-1 RECALLS AND SERVICE CAMPAIGNS: WHEN REPAIRING ANY VEHICLE, ALWAYS CHECK THE VEHICLE MASTER INQUIRY FOR OPEN CAMPAIGNS 58/01-2 GROUP 68 AND 91 - MODEL 203, INTERIOR NOISES: In case of noise complaints from interior trim or seats on model 203 vehicles up to VIN no. A038987, please refer to the following WIS documents. Noise at center console - AF68.10-P-1122PG Noise from glove box cover - AF68.10-P-1123PG Noise in area of rear shelf - AF68.30-P-1121PG Noise in left/right front seat backrest frame when subject to side load - AF91.10-P-1000PG Noise from driver's seat frame during load change - AF91.10-P-1100PG Noise from front seats - AF91.10-P-9000PG Noise from rear seats - AF91.12-P-1002PG Service Engineering JMdg 6-21-01 |
| 87 | 7/12/2001 | 202/208 | 54 | New fuel sending units | DTB Date: July 12, 2001 Order No.: P-B-54.30/55 Supersedes: Group: 54 SUBJECT: Models 202, 208, Model Years 1998 and LaterFuel Gauge Enhancement New fuel sending units have been developed which use a thin layer of gold on the contact fingers. If you encounter instances regarding fuel gauge accuracy, install the new version fuel senders after verifying that no other faults exist. Please also review the contents of DTB 47/00 (issued August 14, 2000 as MB-Net 386) regarding instrument cluster applications.All dealers are requested to refrain from placing stock orders until July 16, 2001, to allow PDC stock levels to build sufficiently. All future orders for the old numbers will be automatically substituted to the new numbers. Further, dealers are advised to return any stock of the old version fuel senders to their facing PDC for credit immediately, using the regular PRP system.Service EngineeringDRdg7-12-01 Parts Information Qty. Part Name Part Number 1 Fuel Sending Unit, Left 202 470 39 41(Replaces 202 470 26 41) 1 Fuel Sending Unit, Right 208 470 06 41(Replaces 202 470 30 41) | |
| 88 | 7/12/2001 | ALL | 5 | excessive oil consumption | Prior
to performing repairs with respect to any instances of excessive oil
consumption, it is necessary to verify the excessive oil consumption and
complete the oil consumption form. Please refer to WIS documents number
AR-18.00-P-0025 (A or AV or B, or C) for Measuring Oil Consumption
procedure and form. When an engine with an oil consumption condition is repaired, the completed oil consumption form should be filed in the vehicle history file for review by a MB representative. In cases where an engine, long block or short block is replaced for oil consumption, a copy of the completed document should accompany the returned warranty part. Service Engineering ERdg 7-12-01 | |
| 89 | P-B-72.10/21 | 7/24/2001 | 203 | 72 | Door Check Noise | DTB Date: July 24, 2001 Order No.: P-B-72.10/21 Supersedes: Group: 72 SUBJECT: Model 203 Door Check Noise If you encounter instances of door check noises on model 203 vehicles, please replace bolts on both left and right doors with microencapsulated bolts. Bolts should be tightened to a torque of 14 Nm. Service Engineering JMdg 7-24-01 Parts Information Qty. Part Name Part Number Microencapsulated Bolts 000000 000944 In Case of Warranty Operation: Damage Code Operation Number Time (hrs.) Model Indicator (s) 72021 38 72-0000 (both sides) .2 hrs. 01 73021 38 72-0000 (both sides) .2 hrs 01 |
| 90 | P-B-30.20/06 | 7/24/2001 | 203 | 30 | Accelerator Pedal Squeaks When Depressed | DTB Date: July 24, 2001 Order No.: P-B-30.20/06 Supersedes: Group: 30 SUBJECT: Model 203.061 and 203.064 Accelerator Pedal Squeaks When Depressed If you encounter instances of the accelerator pedal squeaking when depressed in model 203.061 or 203.064, remove the accelerator pedal assembly and lubricate where it rubs against the retainer. Commercially available grease may be used for the procedure. Replacement of the accelerator pedal assembly will not cure this condition. Service Engineering HHdg 7-24-01 In Case of Warranty Operation: Damage Code Operation Number Time (hrs.) Model Indicator (s) 30001 16 30-3020 .9 hrs. P0 |
| 91 | P-B-54.18/56 | 7/24/2001 | 140 | 54 | Wiring Harness Research Program | DTB Date: July 24, 2001 Order No.: P-B-54.18/56 Supersedes: Group: 54 SUBJECT: Models 140, 202, Model Years 1995 through 1999 Wiring Harness Research Program DaimlerChrysler AG has requested your assistance in a research program, which is part of the regular design optimization process. The longevity and performance of electrical connectors and coverings are being studied. In order to keep the amount of information collected manageable, this study will be conducted only for the period July 15 through August 10, 2001 and is limited to Models 202 and 140, Model Years 1995 through 1999 ONLY. In the subject vehicles ONLY, please report any cases where any of the following is true: 1. Are wiring connector-locking tabs damaged because they are brittle? 2. Is the protective tubing surrounding the wiring becoming brittle? 3. Are ‘waterproof’ wiring connectors (having a rubber gasket) difficult to disconnect? Please report the full VIN, a brief description of the issue (of the three above), and which connector is involved, as well as your name and dealer. PLEASE limit reports to Models 202 and 140, MY 1995-1999, only. During the study period, reports may be sent by: · FAX, Attn: Harness Research, to (201) 573-4381; · E-Mail (please include “Harness Research” in the Subject line) to rotolod@mbusa.com; · Postal Mail to: Harness Research, MBUSA Service Engineering, 1 Glenview Rd, Montvale NJ 07645. Thank you in advance for your participation in this research program. Service Engineering DRdg 7-24-01 |
| 92 | P-B-68.30/13 | 8/1/2001 | 203 | 68 | Pushbutton for Rear Side Trim Panel in Luggage Compartment is Loose | DTB August 1, 2001 Order No.: P-B-68.30/13 Supersedes: Group: 68 SUBJECT: Model S203 (Station Wagon) Pushbutton for Rear Side Trim Panel in Luggage Compartment is Loose In model S203 (station wagon) vehicles, should the pushbutton for opening the left or right rear side trim panel become loose, install new a pushbutton as referenced below. New pushbutton entered production as of VIN no. F126325. Service Engineering JMdg 8-1-01 Parts Information Qty. Part Name Part Number 1 Left Pushbutton 203 690 07 19 7c45 1 Right Pushbutton 203 690 08 19 7c45 In Case of Warranty Operation: Damage Code Operation Number Time (hrs.) Model Indicator (s) 69026 41 68-3090 .3 hrs. P4 |
| 93 | P-B-47.25/14 | 8/1/2001 | 203 | 47 | Purge Valve Noise | DTB Date: August 1, 2001 Order No.: P-B-47.25/14 Supersedes: Group: 47 SUBJECT: Model 203.061 and 203.064 Purge Valve Noise If you encounter instances of ticking noises in model 203.061 or 203.064 coming from the purge valve, replace the mounting clip on the bracket for the purge valve line with a new clip. The modified clip will be phased into production 07/01. Service Engineering HHdg 8-1-01 Parts Information Qty. Part Name Part Number 1 Mounting Clip 001 995 56 65 In Case of Warranty Operation: Damage Code Operation Number Time (hrs.) Model Indicator (s) 47105 47-0000 .2 hrs. 01 |
| 94 | P-B-68.10/12 | 8/1/2001 | 203 | 68 | Noises from Instrument Panel / Right A-Pillar | DTB Date: August 1, 2001 Order No.: P-B-68.10/12 Supersedes: Group: 68 SUBJECT: Model 203 Noises from Instrument Panel / Right A-Pillar If you encounter instances of noises from the instrument panel near the right A-pillar on model 203 vehicles, lubricate the point where the hood hinge meets the bracket. The noise may be caused when the engine hood is closed causing the right hinge to rub against the mounting bracket. Service Engineering JMdg 8-10-01 In Case of Warranty Operation: Damage Code Operation Number Time (hrs.) Model Indicator (s) 83103 36 83-0000 .2 hrs. 01 |
| 95 | P-B-82.85/152 | 8/1/2001 | 208/210 | 82 | COMAND Does Not Respond To Voice Controls | DTB Date: August 1, 2001 Order No.: P-B-82.85/152 Supersedes: DTB 31/01 dated April 12, 2001 Group: 82 SUBJECT: Model 208 and 210, Model Year 2001 COMAND Does Not Respond To Voice Controls If you encounter instances of COMAND not responding to voice inputs from the Voice Control System on Model 208 or 210 Model Year 2001 vehicles, update the COMAND software to SW version 7.22. Dealers will receive 1 copy of the 7.22 software automatically during the week of July 30, 2001. Please note that some COMAND units may not accept or run the CD update. In these cases replace the COMAND unit. Software installation instructions follow: 1. Turn ignition off and remove key. 2. Turn on the COMAND unit by pressing PWR button. 3. Eject navigation CD-ROM (if installed). 4. Turn off the COMAND unit by pressing the PWR key. 5. Wait a minimum of 15 seconds. 6. Press and hold both the “*” and “#” keys. While continuing to hold the keys down, turn on COMAND by pressing the PWR button. 7. Insert update CD-ROM. “Service Download from CD” menu appears. Note: Dates of current and new software will appear. The “new” software date should be more current than the one being replaced. If not, abort the process by selecting CANCEL. If CD-ROM ejects itself and the CD’s date of software is newer, reinsert CD-ROM and continue procedure. 8. Using the cursor knob, select START HEAD UNIT (should be selected by default) and then depress the knob to begin the download process. Attention! The update process takes up to 50-60 minutes and it is not necessary for the technician to remain with the vehicle and observe the update process. The technician should return to the vehicle after the prescribed time to finish the procedure. During this time, DO NOT start the vehicle, operate any other vehicle systems, eject the CD or power down the COMAND unit. Any significant voltage drop in the vehicle could abort the update process. A partially completed update may render the COMAND unit inoperable. If the update procedure is interrupted, aborts or takes longer than 1 hour, remove the COMAND fuse F1f10 (208) or F4f5 (210) (located under rear seat) for 30 seconds and restart procedure. DO NOT insert a navigation CD into the COMAND unit if a download via CD-ROM |
| 96 | P-B-82.85/153 | 8/1/2001 | 215/220 | 82 | COMAND Starts Up With Blank Screen | DTB August 1, 2001 Order No.: P-B-82.85/153 Supersedes: Group: 82 SUBJECT: Model 215 and 220, Model Year 2001 COMAND Starts Up With Blank Screen If you encounter instances of COMAND having blank screen after vehicle start on Model 215 or 220 Model Year 2001 vehicles, replace the COMAND unit. The new unit received will be of the following hardware and software levels; HW 01/01 and SW 47/00 (6.23 SW Version) and labeled Q10 on the part number sticker. The new COMAND will require updating to the later 6.29 version of software. Dealers will receive 2 copies of the 6.29 software automatically during the week of July 30, 2001. Software installation instructions follow: 1. Turn ignition off and remove key. 2. Turn on the COMAND unit by pressing PWR button. 3. Eject navigation CD-ROM (if installed). 4. Turn off the COMAND unit by pressing the PWR key. 5. Wait a minimum of 15 seconds. 6. Press and hold both the “*” and “#” keys. While continuing to hold the keys down, turn on COMAND by pressing the PWR button. 7. Insert update CD-ROM. “Service Download from CD” menu appears. Note: Dates of current and new software will appear. The “new” software date should be more current than the one being replaced. If not, abort the process by selecting CANCEL. If CD-ROM ejects itself and the CD’s date of software is newer, reinsert CD-ROM and continue procedure. Do not leave the service CD in the customers car. 8. Using the cursor knob, select START HEAD UNIT (should be selected by default) and then depress the knob to begin the download process. Attention! The update process takes up to 50-60 minutes and it is not necessary for the technician to remain with the vehicle and observe the update process. The technician should return to the vehicle after the prescribed time to finish the procedure. During this time, DO NOT start the vehicle, operate any other vehicle systems, eject the CD or power down the COMAND unit. Any significant voltage drop in |
| 97 | P-B-82.85/154 | 8/1/2001 | 215/220 | 82 | Unable To Answer Call Waiting With Steering Wheel Controls | DTB Date: August 1, 2001 Order No.: P-B-82.85/154 Supersedes: Group: 82 SUBJECT: Model 215 and 220, Model Year 2001 Unable To Answer Call Waiting With Steering Wheel Controls If you encounter instances of inability to answer call waiting with steering wheel controls on Model 215 or 220 Model Year 2001, update the COMAND software to SW version 6.29. Dealers will receive 2 copies of the 6.29 software automatically during the week of July 30, 2001. Software installation instructions follow: 1. Turn ignition off and remove key. 2. Turn on the COMAND unit by pressing PWR button. 3. Eject navigation CD-ROM (if installed). 4. Turn off the COMAND unit by pressing the PWR key. 5. Wait a minimum of 15 seconds. 6. Press and hold both the “*” and “#” keys. While continuing to hold the keys down, turn on COMAND by pressing the PWR button. 7. Insert update CD-ROM. “Service Download from CD” menu appears. Note: Dates of current and new software will appear. The “new” software date should be more current than the one being replaced. If not, abort the process by selecting CANCEL. If CD-ROM ejects itself and the CD’s date of software is newer, reinsert CD-ROM and continue procedure. 8. Using the cursor knob, select START HEAD UNIT (should be selected by default) and then depress the knob to begin the download process. Attention! The update process takes up to 50-60 minutes and it is not necessary for the technician to remain with the vehicle and observe the update process. The technician should return to the vehicle after the prescribed time to finish the procedure. During this time, DO NOT start the vehicle, operate any other vehicle systems, eject the CD or power down the COMAND unit. Any significant voltage drop in the vehicle could abort the update process. A partially completed update may render the COMAND unit inoperable. If the update procedure is interrupted, aborts or takes longer than 1 hour, remove the COMAND fuse F4f61 (located under rear seat) for 30 seconds and restart procedure. DO NOT insert a navigation CD into the COMAND unit if a download via CD-ROM has not been completed successfully. You may not be able to eject the navigation CD because the COMAND unit |
| 98 | P-B-82.85/155 | 8/1/2001 | 215/220 | 82 | Audio Mutes Intermittently For 1 Second | DTB Date: August 1, 2001 Order No.: P-B-82.85/155 Supersedes: Group: 82 SUBJECT: Model 215 and 220, Model Year 2001 Audio Mutes Intermittently For 1 Second If you encounter instances of audio muting intermittently for 1 second on Model 215 or 220 Model Year 2001 vehicles, update the COMAND software to SW version 6.29. Dealers will receive 2 copies of the 6.29 software automatically during the week of July 30, 2001. Software installation instructions follow: 1. Turn ignition off and remove key. 2. Turn on the COMAND unit by pressing PWR button. 3. Eject navigation CD-ROM (if installed). 4. Turn off the COMAND unit by pressing the PWR key. 5. Wait a minimum of 15 seconds. 6. Press and hold both the “*” and “#” keys. While continuing to hold the keys down, turn on COMAND by pressing the PWR button. 7. Insert update CD-ROM. “Service Download from CD” menu appears. Note: Dates of current and new software will appear. The “new” software date should be more current than the one being replaced. If not, abort the process by selecting CANCEL. If CD-ROM ejects itself and the CD’s date of software is newer, reinsert CD-ROM and continue procedure. Do not leave the service CD in the customers car. 8. Using the cursor knob, select START HEAD UNIT (should be selected by default) and then depress the knob to begin the download process. Attention! The update process takes up to 50-60 minutes and it is not necessary for the technician to remain with the vehicle and observe the update process. The technician should return to the vehicle after the prescribed time to finish the procedure. During this time, DO NOT start the vehicle, operate any other vehicle systems, eject the CD or power down the COMAND unit. Any significant voltage drop in the vehicle could abort the update process. A partially completed update may render the COMAND unit inoperable. If the update procedure is interrupted, aborts or takes longer than 1 hour, remove the COMAND fuse F4f61 (located under rear seat) for 30 seconds and restart procedure. DO NOT insert a navigation CD into the COMAND unit if a download via CD-ROM has not been completed |
| 99 | P-B-82.85/156 | 8/1/2001 | 215/220 | 82 | COMAND Does Not Respond To Voice Controls | DTB Date: August 1, 2001 Order No.: P-B-82.85/156 Supersedes: DTB 31/01 dated April 12, 2001 Group: 82 SUBJECT: Model 215 and 220, Model Year 2001 COMAND Does Not Respond To Voice Controls If you encounter instances of COMAND not responding to voice inputs from the Voice Control System on Model 215 or 220 Model Year 2001 vehicles, update the COMAND software to SW version 6.29. Dealers will receive 2 copies of the 6.29 software automatically during the week of July 30, 2001. Software installation instructions follow: 1. Turn ignition off and remove key. 2. Turn on the COMAND unit by pressing PWR button. 3. Eject navigation CD-ROM (if installed). 4. Turn off the COMAND unit by pressing the PWR key. 5. Wait a minimum of 15 seconds. 6. Press and hold both the “*” and “#” keys. While continuing to hold the keys down, turn on COMAND by pressing the PWR button. 7. Insert update CD-ROM. “Service Download from CD” menu appears. Note: Dates of current and new software will appear. The “new” software date should be more current than the one being replaced. If not, abort the process by selecting CANCEL. If CD-ROM ejects itself and the CD’s date of software is newer, reinsert CD-ROM and continue procedure. Do not leave the service CD in the customers car. 8. Using the cursor knob, select START HEAD UNIT (should be selected by default) and then depress the knob to begin the download process. Attention! The update process takes up to 50-60 minutes and it is not necessary for the technician to remain with the vehicle and observe the update process. The technician should return to the vehicle after the prescribed time to finish the procedure. During this time, DO NOT start the vehicle, operate any other vehicle systems, eject the CD or power down the COMAND unit. Any significant voltage drop in the vehicle could abort the update process. A partially completed update may render the COMAND unit inoperable. If the update procedure is interrupted, aborts or takes longer than 1 hour, remove the COMAND fuse F4f61 (located under rear seat) for 30 seconds and restart procedure. DO NOT insert a navigation CD into the COMAND unit if a download via CD-ROM has not been completed |
| 100 | P-B-82.85/158 | 8/1/2001 | 208/210 | 82 | CD Changer Intermittently Returns To CD1 Track 1 On Vehicle Start Up | DTB Date: August 1, 2001 Order No.: P-B-82.85/158 Supersedes: Group: 82 SUBJECT: Model 208 and 210, Model Year 2000, with COMAND CD Changer Intermittently Returns To CD1 Track 1 On Vehicle Start Up If you encounter instances of CD Changer intermittently returning to CD1 Track 1 after vehicle start on Model 208 or 210 Model Year 2000 vehicles with COMAND, update the COMAND software to SW version 7.22. Dealers will receive 1 copy of the 7.22 software automatically during the week of July 30, 2001. Please note that some COMAND units may not accept or run the CD update. In these cases replace the COMAND unit. Software installation instructions follow: 1. Turn ignition off and remove key. 2. Turn on the COMAND unit by pressing PWR button. 3. Eject navigation CD-ROM (if installed). 4. Turn off the COMAND unit by pressing the PWR key. 5. Wait a minimum of 15 seconds. 6. Press and hold both the “*” and “#” keys. While continuing to hold the keys down, turn on COMAND by pressing the PWR button. 7. Insert update CD-ROM. “Service Download from CD” menu appears. Note: Dates of current and new software will appear. The “new” software date should be more current than the one being replaced. If not, abort the process by selecting CANCEL. If CD-ROM ejects itself and the CD’s date of software is newer, reinsert CD-ROM and continue procedure. Do not leave the service CD in the customers car. 8. Using the cursor knob, select START HEAD UNIT (should be selected by default) and then depress the knob to begin the download process. Attention! The update process takes up to 50-60 minutes and it is not necessary for the technician to remain with the vehicle and observe the update process. The technician should return to the vehicle after the prescribed time to finish the procedure. During this time, DO NOT start the vehicle, operate any other vehicle systems, eject the CD or power down the COMAND unit. Any significant voltage drop in the vehicle could abort the update process. A partially completed update may render the COMAND unit inoperable. If the update procedure is interrupted, aborts or takes longer than 1 hour, remove the COMAND fuse F1f10 (208) and F4f5 (210) (located under rear seat) for 30 seconds and restart |
| 101 | P-B-82.85/158 | 8/1/2001 | 208/210 | 82 | CD Changer Intermittently Returns To CD1 Track 1 On Vehicle Start Up | DTB Date: August 1, 2001 Order No.: P-B-82.85/158 Supersedes: Group: 82 SUBJECT: Model 208 and 210, Model Year 2000, with COMAND CD Changer Intermittently Returns To CD1 Track 1 On Vehicle Start Up If you encounter instances of CD Changer intermittently returning to CD1 Track 1 after vehicle start on Model 208 or 210 Model Year 2000 vehicles with COMAND, update the COMAND software to SW version 7.22. Dealers will receive 1 copy of the 7.22 software automatically during the week of July 30, 2001. Please note that some COMAND units may not accept or run the CD update. In these cases replace the COMAND unit. Software installation instructions follow: 1. Turn ignition off and remove key. 2. Turn on the COMAND unit by pressing PWR button. 3. Eject navigation CD-ROM (if installed). 4. Turn off the COMAND unit by pressing the PWR key. 5. Wait a minimum of 15 seconds. 6. Press and hold both the “*” and “#” keys. While continuing to hold the keys down, turn on COMAND by pressing the PWR button. 7. Insert update CD-ROM. “Service Download from CD” menu appears. Note: Dates of current and new software will appear. The “new” software date should be more current than the one being replaced. If not, abort the process by selecting CANCEL. If CD-ROM ejects itself and the CD’s date of software is newer, reinsert CD-ROM and continue procedure. Do not leave the service CD in the customers car. 8. Using the cursor knob, select START HEAD UNIT (should be selected by default) and then depress the knob to begin the download process. Attention! The update process takes up to 50-60 minutes and it is not necessary for the technician to remain with the vehicle and observe the update process. The technician should return to the vehicle after the prescribed time to finish the procedure. During this time, DO NOT start the vehicle, operate any other vehicle systems, eject the CD or power down the COMAND unit. Any significant voltage drop in the vehicle could abort the update process. A partially completed update may render the COMAND unit inoperable. If the update procedure is interrupted, aborts or takes longer than 1 hour, remove the COMAND fuse F1f10 (208) and F4f5 (210) (located under rear seat) for 30 seconds and restart |
| 102 | P-B-72.10/22 | 8/6/2001 | 208 | 72 | Front Door Window Reopens After Closing to Leave a Gap of Approx. 5 CM | DTB Date: August 6, 2001 Order No.: P-B-72.10/22 Supersedes: DTB 25/01 dated April 10, 2001 Group: 72 SUBJECT: Model 208 Front Door Window Reopens After Closing to Leave a Gap of Approx. 5 CM In model 208 vehicles if the front door window reopens after closing, leaving a gap of approximately 5 cm, do not replace door control modules. Please perform the following steps to resolve. After completing the instructions provided in DTB 72/00 dated November 20, 2000, the door windows may in some cases reverse when the one-touch close function is activated. This affects model 208 vehicles manufactured as of June 2000. Modified software was phased into production starting in March 2001. Possible Cause: Due to a timing issue in the left hand and right hand door control modules (N69/1, N69/2), the hall sensors in the window opener motors are not monitored for a brief moment. This means the internal window position counter of the window opener motor may be 3-5 rotor turns behind the actual window position. Remedy: In the event of this occurrence, please follow these steps using Star Diagnosis version 06.01 or newer. Note: During this test, windows must not be denormalized or renormalized beforehand under any circumstances, as this can cause the fault symptoms to disappear for a brief time. 1) Close the driver's window manually with the driver's door closed and with a battery voltage of at least 12 volts. 2) Use Star Diagnosis to enter the door control module (control modules / seats and doors / DCM1) and observe the power window counter reading from the "Actual Values" menu (item 07). 3) If the counter reading is 13 or higher, the door control module must be adjusted (step 4). If the counter reading is equal to or less than 12, check the basic window setting for any possible faults (as detailed in DTB 72/00) and renormalize the window (see below). 4) Use Star Diagnosis to adjust the door control module. Exit the Actual Values screen (step 2), select menu item 6 'control module adaptations'. If the DCM has not yet been adjusted, menu item 4 will be visible 'window (FH) initializing'. Select this item and read the hint screen, then press 'start' (F2). 5) After this adjustment has been made, the power window must be denormalized using Star Diagnosis under 'Control module adaptations / synchronization', then press F2 after reading the instructions and renormalize using the power window switches with the doors closed to correct the position sensor readings. 6) Repeat the same steps for DCM2 - Door Control Module Front Passenger Side. |
| 103 | P-B-47.30/15 | 8/8/2001 | all | 47 | Clicking Noise from OBD Shut-Off Valve with Part No. 000 476 63 32 | DTB Date: August 8, 2001 Order No.: P-B-47.30/15 Supersedes: Group: 47 SUBJECT: Model Year 2001 Vehicles with Engines 111 / 112 / 113 / 137 (except S210) Clicking Noise from OBD Shut-Off Valve with Part No. 000 476 63 32 If you encounter instances of clicking noise from the OBD – shut off valve, please install a modified OBD shut off valve (part number 000 476 63 32) which has been phased into production as of 2/01. The modified valve (same part number as previous version) can be identified by the date code 290101 (29 th day of January 2001) or later stamped on the side of the valve body. Return invalid stock to facing PDC by August 24, 2001. PDC stock has been cleared of old version part. Service Engineering HHdg 8-8-01 Parts Information Qty. Part Name Part Number 1 OBD Shut-Off Valve 000 476 63 32 In Case of Warranty Damage Code OP Number Labor Time Est. Model Indicator 47165 52 47-8212 .4 M0, N0 47-0000 .1 01 ________________________________________________ 47165 52 47-8212 1.0 G0 47-0000 .1 01 ________________________________________________ 47165 52 47-8212 .8 P0 47-0000 .1 01 |
| 104 | T-B-82.85/157 | 8/9/2001 | 163 | 82 | MCS (Modular Control System) Black Screen | DTB August 9, 2001 Order No.: T-B-82.85/157 Supersedes: DTB 07M01 dated April 5, 2001 Group: 82 SUBJECT: Model 163 Model Year 2000 and 2001 MCS (Modular Control System) Black Screen If you encounter instances of the MCS (Modular Control System) having a black screen on Model 163 Model Year 2000 and 2001 vehicles, replace the MCS unit using the listed part numbers. Note that MY00 MCS and MY01 MCS are not interchangeable. Service Engineering JWdg 8-9-01 Parts Information Qty. Part Name Part Number 1 MY 2000 MCS 163 820 21 86 (Replaces 163 820 04 86) 1 Remanufactured MY 2000 MCS 163 820 21 86 90 (Replaces 163 820 04 86 90) 1 MY 2001 MCS 163 820 24 86 (Replaces 163 820 08 86) (Replaces 163 820 13 86) (Replaces 163 820 16 86) 1 Remanufactured MY 2001 MCS 163 820 24 86 90 (Replaces 163 820 08 86 90) (Replaces 163 820 13 86 90) (Replaces 163 820 16 86 90) |
| 105 | T-B-82.85/151 | 8/9/2001 | 163 | 82 | MCS (Modular Control System) Displays “Telephone Not Attached” | DTB Date: August 9, 2001 Order No.: T-B-82.85/151 Supersedes: Group: 82 SUBJECT: Model 163, Model Year 2001 MCS (Modular Control System) Displays “Telephone Not Attached” If you encounter instances of the MCS (Modular Control System) displaying “Telephone Not Attached” when telephone is attached on Model 163 Model Year 2001 vehicles, replace the MCS unit using the listed part numbers. Service Engineering JWdg 8-9-01 Parts Information Qty. Part Name Part Number 1 MY 2001 MCS 163 820 24 86 (Replaces 163 820 08 86) (Replaces 163 820 13 86) (Replaces 163 820 16 86) 1 Remanufactured MY 2001 MCS 163 820 24 86 90 (Replaces 163 820 08 86 90) (Replaces 163 820 13 86 90) (Replaces 163 820 16 86 90) |
| 106 | P-B-91.60/48 | 8/9/2001 | ALL | 91 | All
Passenger Car Models as of Model Year 1996 Replacement of Side Impact Sensors |
DTB Date: August 9, 2001 Order No.: P-B-91.60/48 Supersedes: Group: 91 SUBJECT: All Passenger Car Models as of Model Year 1996 Replacement of Side Impact Sensors In the event of a sufficient side impact resulting in a side impact airbag deployment, it is not necessary to replace the side impact sensors (N53/1 and N54/1), unless they are physically damaged, when replacing the airbag control module (N2/7). When replacing side airbag sensors, please ensure that airbag control modules and side airbag sensors are from the same manufacturer (Temic or Bosch). Both Temic and Bosch control modules are available as replacement parts. Service Engineering ENdg 8-9-01 Parts Information Qty. Part Name Part Number Control Module - Bosch 002 820 38 26 Sensor - Bosch 220 820 44 26 Control Module - Temic 002 820 32 26 Sensor - Temic 001 820 56 26 |
| 107 | P-B-82.85/159 | 8/13/2001 | ALL | 82 | Flashing of Motorola Portable Support Electronics | DTB Date: August 13, 2001 Order No.: P-B-82.85/159 Supersedes: Group: 82 SUBJECT: All Models, Model Year 2000 to 2002 Flashing of Motorola Portable Support Electronics Effective immediately, do not update ("flash") the software in any telephone PSE (A59/1). Telephone PSEs should only be replaced. Any warranty claim for PSE flashing submitted after August 27, 2001 will be denied. Within the next two weeks, please return the PSE Flashing Tool and Cable that was provided to your dealership at no charge. The Flash Cable was shipped with the Model Year 2001 Phase I advanced release on July 20, 2000. The PSE Flash Tool (Compaq PDA) was shipped with Model Year 2001 Phase II advanced release on October 30, 2000. Flash tool should be returned to the address below. Please include your dealership name, address and dealer code for proper accounting. It is recommended that a shipping method which can be tracked and provide proof of delivery be used. Mercedes-Benz USA, LLC One Mercedes Drive Montvale, NJ 07645 Attention: D. Donovan DVdg Service Engineering 8-13-01 |
| 108 | T-B-82.85/160 | 8/13/2001 | ALL | 82 | Flashing of Motorola Portable Support Electronics | DTB Date: August 13, 2001 Order No.: T-B-82.85/160 Supersedes: Group: 82 SUBJECT: All Models, Model Year 2000 to 2002 Flashing of Motorola Portable Support Electronics Effective immediately, do not update ("flash") the software in any telephone PSE (A59/1). Telephone PSEs should only be replaced. Any warranty claim for PSE flashing submitted after August 12, 2001 will be denied. Within the next two weeks, please return the PSE Flashing Tool and Cable that was provided to your dealership at no charge. The Flash Cable was shipped with the Model Year 2001 Phase I advanced release on July 20, 2000. The PSE Flash Tool (Compaq PDA) was shipped with Model Year 2001 Phase II advanced release on October 30, 2000. Flash tool should be returned to the address below. Please include your dealership name, address and dealer code for proper accounting. It is recommended that a shipping method which can be tracked and provide proof of delivery be used. Mercedes-Benz USA, LLC One Mercedes Drive Montvale, NJ 07645 Attention: D. Donovan DVdg Service Engineering 8-13-01 |
| 109 | P-B-82.95/164 | 8/13/2001 | 203 | 82 | Tele Aid Remote Unlocking Inoperative | DTB Date: August 13, 2001 Order No.: P-B-82.95/164 Supersedes: Group: 82 SUBJECT: All Model Year 2001, Model 203 Tele Aid Remote Unlocking Inoperative In the event you encounter instances of remote door unlocking via Tele Aid not functioning, in vehicles within the VIN range F000001 to F059780, install wiring harness 203 540 67 10, follow WIS document SM82.95-P-0001P for installation procedure. There will be limited availability of the harness until week 37 (week of September 10, 2001). Please only address critical customer requirements and reserve stock orders until after this date. In vehicles with chassis number between F000001 and approximately F025800, also check the rear SAM (N10/2). Vehicles equipped with rear SAM 002 545 97 01 (check part no. via Star Diagnosis) having a version marking of Q10 or earlier must also be replaced, using part number 203 545 07 01. The rear SAM does not have to be removed to find the Q level, there is a small round Q-label on the lower part of the inboard facing side of the SAM. Service Engineering ENdg 8-13-01 Parts Information Qty. Part Name Part Number 1 Wiring Harness 203 540 67 10 1 Rear SAM 203 545 07 01 In Case of Warranty Operation: Install harness Damage Code Operation Number Time (hrs.) Model Indicator (s) 82106 01 54-0000 0.0 hrs. 01 Operation: Check and if necessary replacement of SAM unit Damage Code Operation Number Time (hrs.) Model Indicator (s) 82106 01 54-0000 0.0 hrs. 01 54-2463 1.0 hrs. P0 |
| 110 | P-B-01.00/10 | 8/14/2001 | ALL | 1 | Alternator mounting bolts for both M112 and M113 engines have two different lengths. | DTB Date: August 14, 2001 Order No.: P-B-01.00/10 Supersedes: Group: 01 SUBJECT: Models 129, 170, 202, 208, 210, 215 and 220 with M112 or 113 Engines Alternator Mounting Bolts Alternator mounting bolts for both M112 and M113 engines have two different lengths. Earlier engines have 95 mm long bolts and later engines have 105 mm long bolts. The reason is that both the later version water pump and the engine front cover have been modified by inserting a steel bushing in the alternator mounting hole, which made the upper and lower alternator mounting holes thicker by 10 mm. NOTE: Both replacement water pump and engine front cover are only available in modified version (with steel bushing in mounting hole). M112 Engine Up to Engine Serial No. 033140 Alternator Mounting Bolt (95mm) - 001 990 70 22 M112 Engine Starting Engine Serial No. 033141 Alternator Mounting Bolt (105 mm) - 000000 001143 M113 Engine Up to Engine Serial No. 000200 Alternator Mounting Bolt (95 mm) - 001 990 70 22 M113 Engine Starting Engine Serial No. 000201 Alternator Mounting Bolt (105 mm) - 000000 001143 For M112 engines with engine serial no. 033140 or lower and for M113 engines with engine serial no. 000200 or lower, the proper use of the short and long alternator mounting bolts is as follows: 1. Replacing Engine Front Cover Only: Use only short bolt in the upper alternator bracket and use only long bolt in the bottom alternator bracket. Otherwise, the front engine cover alternator brackets will be damaged and not covered by warranty. 2. Replacing Engine Water Pump Only: Use only long bolt in the upper and lower alternator brackets. Otherwise the front engine cover alternator brackets will be damaged and not covered by warranty. 3. Replacing both Engine Front Cover and Water Pump Simultaneously: Use only long bolt in the upper and lower alternator brackets. Otherwise, the front engine cover alternator brackets will be damaged and not covered by warranty. ERdg Service Engineering 8-14-01 |
| 111 | T-B-01.00/11 | 8/14/2001 | 163 | 1 | Alternator mounting bolts for both M112 and M113 engines have two different lengths. | DTB Date: August 14, 2001 Order No.: T-B-01.00/11 Supersedes: Group: 01 SUBJECT: Models 163 with M112 or 113 Engines Alternator Mounting Bolts Alternator mounting bolts for both M112 and M113 engines have two different lengths. Earlier engines have 95 mm long bolts and later engines have 105 mm long bolts. The reason is that both the later version water pump and the engine front cover have been modified by inserting a steel bushing in the alternator mounting hole, which made the upper and lower alternator mounting holes thicker by 10 mm. NOTE: Both replacement water pump and engine front cover are only available in modified version (with steel bushing in mounting hole). M112 Engine Up to Engine Serial No. 033140 Alternator Mounting Bolt (95mm) - 001 990 70 22 M112 Engine Starting Engine Serial No. 033141 Alternator Mounting Bolt (105 mm) - 000000 001143 M113 Engine Up to Engine Serial No. 000200 Alternator Mounting Bolt (95 mm) - 001 990 70 22 M113 Engine Starting Engine Serial No. 000201 Alternator Mounting Bolt (105 mm) - 000000 001143 For M112 engines with engine serial no. 033140 or lower and for M113 engines with engine serial no. 000200 or lower, the proper use of the short and long alternator mounting bolts is as follows: 1. Replacing Engine Front Cover Only: Use only short bolt in the upper alternator bracket and use only long bolt in the bottom alternator bracket. Otherwise, the front engine cover alternator brackets will be damaged and not covered by warranty. 2. Replacing Engine Water Pump Only: Use only long bolt in the upper and lower alternator brackets. Otherwise the front engine cover alternator brackets will be damaged and not covered by warranty. 3. Replacing both Engine Front Cover and Water Pump Simultaneously: Use only long bolt in the upper and lower alternator brackets. Otherwise, the front engine cover alternator brackets will be damaged and not covered by warranty. ERdg Service Engineering 8-14-01 |
| 112 | P-B-77.20/14 | 8/16/2001 | 203 | 77 | Panorama Roof Panel Does Not Open or Move | DTB Date: August 16, 2001 Order No.: P-B-77.20/14 Supersedes: Group: 77 SUBJECT: Model CL203 Panorama Roof Panel Does Not Open or Move If you encounter instances where the panorama roof panel's motor may not have enough power to open the roof when new, it may be due to the effects of temperature and expansion of materials. Please follow the below procedure to remedy. Remedy: 1. Start engine or supply vehicle with 13.5 volts from an external source. 2. Open the sunshades. 3. Open the panorama roof to approximately 15 cm (6 inches) and close again. Repeat this 50 times to achieve a "break-in" effect. Note: 1. If the power of the motor is too weak to open the roof, manually push the roof open, using your hand, at the rear as the switch is being activated. 2. If the motor becomes too hot, it will be turned off by the internal thermal switch. Let the motor cool for 30 seconds then continue with procedure. Service Engineering JMdg 8-16-01 In Case of Warranty Operation: Tilting / sliding roof motor Damage Code Operation Number Time (hrs.) Model Indicator (s) 78121 73 77-0000 0.0 hrs. 01 |
| 113 | P-B-82.85/162 | 8/16/2001 | 220/215 | 82 | Replacement of COMAND | This
bulletin has been created and maintained in accordance with MBUSA-SLP 5.1,
Document and Data Control, and MBUSA-SLP 16.1, Control of Quality Records. DTB Date: August 16, 2001 Order No.: P-B-82.85/162 Supersedes: Group: 82 SUBJECT: Model 220 and 215, Model Year 2001 Replacement of COMAND (Part Number 220 820 49 89) When ordering COMAND part number 220 820 49 89 the unit will arrive with Q10 status as indicated on the part number label. This unit will arrive with COMAND 6.23 version of software. Version 6.29 must be loaded once the unit is installed into the vehicle. Version 6.29 software will be distributed to all dealers automatically during the week of July 30. Please return any dealer stocked COMAND units P/N 220 820 49 89 units that have a Q9 level or lower. Software installation instructions follow: 1. Turn ignition off and remove key. 2. Turn on the COMAND unit by pressing PWR button. 3. Eject navigation CD-ROM (if installed). 4. Turn off the COMAND unit by pressing the PWR key. 5. Wait a minimum of 15 seconds. 6. Press and hold both the “*” and “#” keys. While continuing to hold the keys down, turn on COMAND by pressing the PWR button. 7. Insert update CD-ROM. “Service Download from CD” menu appears. Note: Dates of current and new software will appear. The “new” software date should be more current than the one being replaced. If not, abort the process by selecting CANCEL. If CD-ROM ejects itself and the CD’s date of software is newer, reinsert CD-ROM and continue procedure. 8. Using the cursor knob, select START HEAD UNIT (should be selected by default) and then depress the knob to begin the download process. Attention! The update process takes up to 50-60 minutes and it is not necessary for the technician to remain with the vehicle and observe the update process. The technician should return to the vehicle after the prescribed time to finish the procedure. During this time, DO NOT start the vehicle, operate any other vehicle systems, eject the CD or power down the COMAND unit. Any significant voltage drop in the vehicle could abort the update process. A partially completed update may render the COMAND unit inoperable. If the update procedure is interrupted, aborts or takes longer than 1 hour, remove the COMAND fuse F4 f61 (located under rear seat) for 30 seconds and restart procedure. DO |
| 114 | P-B-88.50/24 | 8/16/2001 | 203 | 88 | TRUNK LID DOES NOT OPEN | DTB Date: August 16, 2001 Order No.: P-B-88.50/24 Supersedes: Group: 88 SUBJECT: MODEL 203 TRUNK LID DOES NOT OPEN If you encounter instances where the trunk lid on model 203 vehicles cannot be opened using the remote control key (A8/1), the interior trunk lid release button (S20/1s6) or the trunk lid outer handle (S88/8), please note the following. The trunk lid can only be opened mechanically, by turning and holding the mechanical key in the trunk lock 45 degrees to the left and then pulling the trunk handle. This may be caused by a rotating part in the electric motor's gearing becoming jammed, preventing the trunk lid from opening electrically. The trunk lid locking mechanism is opened by an electric motor with gears. It is actuated by a microswitch in the handle which signals the locking mechanism's motor. A cable is used only for mechanical emergency release of the trunk lid lock. To resolve this complaint, install a new lower section of the lock with the cable indicated below. Do NOT replace the opening handle (upper section of lock), as it is not affected by this condition. Service Engineering DRdg 8-16-01 Parts Information Qty. Part Name Part Number 1 Lock with Cable 203 750 01 84 In Case of Warranty Operation: Damage Code Operation Number Time (hrs.) Model Indicator (s) 75021 16 88-0000 .7 hrs. 01 |
| 115 | T-B-82.85/166 | 8/16/2001 | 163 | 82 | MCS with Navigation Software 1.40 Upgrade | DTB Date: August 16, 2001 Order No.: T-B-82.85/166 Supersedes: Group: 82 SUBJECT: Model Year 2000 and 2001, M-Class Vehicles MCS with Navigation Software 1.40 Upgrade If you encounter instances of poor navigation positioning in higher altitudes (vehicle drifts off of roads on map screen or poor re-route calculation) on model year 2000 and 2001 M-Class vehicles, please update the MCS navigation with Service CD SW 1.40. Dealers will receive the Service CD with 1.40 SW during the week of August 20, 2001. To update MCS, please do the following: 1) Start engine * 2) Turn on MCS, open CD access door and remove current Navigation CD. 3) Install Ver 1.40 Service CD into Navi CD ROM drive. 4) Close door. 5) Unit will update automatically. Time to update is less than 2 minutes. NOTE: Do not interrupt CD update once it has started. 6) When CD update is complete MCS will reboot automatically and a new logo screen will appear. 7) Remove the update CD and reinstall the customer Navigation CD. 8) Please do not leave update CD in customer vehicle. * Do not turn engine off during update process. Service Engineering JWdg 8-16-01 Parts Information Qty. Part Name Part Number 1 M-Class MCS Navi Update Ver 1.40 T-2787-163 In Case of Warranty Operation: Damage Code Operation Number Time (hrs.) Model Indicator (s) 82853 90 82-0000 .2 01 |
| 116 | P-B-32.50/5 | 8/23/2001 | 220 | 32 | ABC Erratic Behavior | DTB Date: August 23, 2001 Order No.: P-B-32.50/5 Supersedes: Group: 32 SUBJECT: Models: All S55/S600V vehicles beginning with serial number A228578 All CL500/CL55/CL600 vehicles beginning with serial number A018300 S430V/S500V vehicles beginning with serial number A228578 with ABC, Option Code 487 ABC Erratic Behavior For vehicles that begin in the described VIN range, please inspect for an orange decal marked "ABC" located on the left front “A” pillar near the door hinge. If the vehicle does not have this indication, please follow the procedure outlined below. ABC System Function Test: · Vehicle engine at operating temperature · Connect DAS (Version 8 plus Patch CD delivered with Version 8 on approximately 08/21/01) and access the ABC system · Read and record DTC data for Warranty Claim text field · Erase all DTC’s in the ABC system · Enter into “Actuations Menu” · Enter into “Regelventiltest” · Conduct this test 5 consecutive times · Back out to “Actuations” and enter into “Wanken” · Enter “Wanken” program by pressing the F3 key. · Observe all four struts while the “Wanken” program is running. · If one or more corners are not moving, stop the program by pressing the F4 key and return to the “Regelventiltest”. Conduct the “Regelventiletest 5 consecutive times and then return to this test and run it in its entirety, approx. 15 min. · Back out to “Actuations” and enter into “Nicken” · Enter “Nicken” program by pressing the F3 key. · Observe all four struts while the “Nicken” program is running. · If one or more corners are not moving, stop the program by pressing the F4 key and return to the “Regelventiltest”. Conduct the “Regelventiletest 5 consecutive times and then return to this test and run it in its entirety, approx. 15 min. · Back out to “Actuations” and enter into “Rodeo” |
| 117 | P-B-72.20/24 | 8/28/2001 | 203 | 72 | Tailgate Spoiler Loose | DTB Date: August 28, 2001 Order No.: P-B-72.20/24 Supersedes: Group: 72 SUBJECT: Model S203 Tailgate Spoiler Loose If you encounter instances where the spoiler on the tailgate is loose or sits too high compared to the roof on Model S203 vehicles, please install modified mounting clips. The modified mounting clips, part no. 203 793 01 27, were introduced as of VIN F150368. Parts Information Qty. Part Name Part Number 3 Mounting Clip 203 793 01 27 In Case of Warranty Operation: Install / remove spoiler on lift gate Damage Code Operation Number Time (hrs.) Model Indicator (s) 88335 38 72-7752 .5 P4 Service Engineering 8-28-01 |
| 118 | P-B-91.10/50a | 8/22/2001 | 203 | 91 | Noises from Shaft for Front Seat Tilt Adjustment | DTB Date: August 22, 2001 Order No.: P-B-91.10/50a Supersedes: Group: 91 SUBJECT: Model 203 Noises from Shaft for Front Seat Tilt Adjustment If you encounter instances where load changes produce noises from the shaft for the front seat tilt adjustment on model 203 vehicles, do not replace the seat adjustment mechanism. To resolve, coat the tilt adjustment shaft and both left and right bearing brackets with lubricant, part no. 001 989 50 51. Note: Only the lubricant stated above is to be used to eliminate noises produced by plastic parts. Commercially available greases may contain components which extract the softening agent out of plastics, causing the bearing bracket to break. Procedure: 1) Remove front seat (AR91.10-P-1000P). 2) Place front seat on a suitable supporting surface with the underside facing up. 3) Press out the plastic pins on the left and right bearing bracket and remove (brackets are clipped into place). Bearing brackets and plastic pins are not reusable. 4) Apply lubricant to the contact surfaces of the bearing brackets and the tilt adjustment shaft. 5) Perform the above steps in reverse order to reinstall seat. Service Engineering JMdg 8-22-01 Parts Information Qty. Part Name Part Number Lubricant 001 989 50 51 2 Bracket 203 912 00 41 4 Pin 203 918 00 14 |
| 119 | P-B-91.10/51 | 8/21/2001 | 203 | 91 | Front Seat Head Restraint Rattles | DTB Date: August 21, 2001 Order No.: P-B-91.10/51 Supersedes: Group: 91 SUBJECT: Model 203 Front Seat Head Restraint Rattles If you encounter instances of the front seat head restraint rattling on Model 203 vehicles, remove head restraints and bend rods apart so they apply slight pressure to the guide sleeves. Reinstall head restraints and check operation. Vehicles produced between April 2001 through August 2001 may have too much play between the head restraint rods and the guide sleeves causing the rattle noise. Service Engineering JMdg 8-21-01 In Case of Warranty Operation: Damage Code Operation Number Time (hrs.) Model Indicator (s) 91031 36 91-2587 .2 P0 91-2592 .2 P0 |
| 120 | T-B-82.85/167a | 8/21/2001 | 163 | 82 | Installation of Navigation System | DTB Date: August 21, 2001 Order No.: T-B-82.85/167a Supersedes: Group: 82 SUBJECT: Model 163.154 (ML320) Model Year 2002 Installation of Navigation System When installing a navigation system into any Model Year 2002 ML320, please observe the following while performing the functionality check: 1. Switch MCS module (A2) on 2. Insert navigation CD 3. Press NAVI button 4. Press Enter button 5. Wait approximately 5 minutes after map display appears 6. Press Radio button and observe background color display during the transition for the navigation display to the radio display 7. The radio background display color must be black. If the radio background display color cycles; red, yellow or blue and then remains black, replace the MCS module. Note: This information is only applicable to MY 2002 ML320 vehicles being fitted with a navigation system. Service Engineering DRdg 8-21-01 Parts Information Qty. Part Name Part Number 1 MCS Module 163 820 10 86 |
| 121 | P-B-07.65/14 | 8/21/2001 | ALL | 7 | P-B-07.65/14 | DTB Date: August 21, 2001 Order No.: P-B-07.65/14 Supersedes: Group: 07 SUBJECT: Model Year 2001 - All Models with ME 2.8 Injection System (M112/113 Engine) - Except M-Class and AMG If you encounter instances of rough idle or hesitation after coming to a stop at engine operating temperature, the engine control unit (ME-SFI) may be causing the engine to run lean. This includes engine control module part numbers (see below) installed in the following models during production (phase in) from December 2000 to end of May 2001(phase out): C-Class, E-Class, S430/500, CL500, SLK320 and CLK320/430. To resolve, please install an updated ME2.8 engine control module as follows: Affected ECU Part No. Replaced by Updated ECU Part No. 112 153 0079 112 153 0879 for M112 (C-Class, E/S320 2 & 4WD, CLK320) 112 153 0179 112 153 1079 for M112 in SLK320 113 153 0079 113 153 0479 for M113 (E430, S430/500, CL500, CLK430) Note: Before an updated ECU is installed, ensure that all engine related systems are within specification. This software update will not compensate for any system malfunction. Version codes have not changed, therefore use the version code from the old ECU. Parts are available through the PDCs. Service Engineering HHdg 8-21-01 Parts Information Qty. Part Name Part Number ECU 112 153 08 79 112 153 10 79 113 153 04 79 |
| 122 | P-B-72.10/22 | 8/17/2001 | 208 | 72 | Front Door Window Reopens After Closing to Leave a Gap of Approx. 5 cm | DTB Date: August 17, 2001 Order No.: P-B-72.10/22 Supersedes: DTB 25/01 dated April 10, 2001 Group: 72 SUBJECT: Model 208 Front Door Window Reopens After Closing to Leave a Gap of Approx. 5 cm In model 208 vehicles if the front door window reopens after closing, leaving a gap of approximately 5 cm, do not replace door control modules. Please perform the following steps to resolve. After completing the instructions provided in DTB 72/00 dated November 20, 2000, the door windows may in some cases reverse when the one-touch close function is activated. This affects model 208 vehicles manufactured as of June 2000 with door control module part numbers 208 720 21/22 26. Modified software was phased into production starting in March 2001. Possible Cause: Due to a timing issue in the left hand and right hand door control modules (N69/1, N69/2), the hall sensors in the window opener motors are not monitored for a brief moment. This means the internal window position counter of the window opener motor may be 3-5 rotor turns behind the actual window position. Remedy: In the event of this occurrence, please follow these steps using Star Diagnosis version 06.01 or newer. Note: During this test, windows must not be denormalized or renormalized beforehand under any circumstances, as this can cause the fault symptoms to disappear for a brief time. 1) Close the driver's window manually with the driver's door closed and with a battery voltage of at least 12 volts. 2) Use Star Diagnosis to enter the door control module (control modules / seats and doors / DCM1) and observe the power window counter reading from the "Actual Values" menu (item 07). 3) If the counter reading is 13 or higher, the door control module must be adjusted (step 4). If the counter reading is equal to or less than 12, check the basic window setting for any possible faults (as detailed in DTB 72/00) and renormalize the window (see below). 4) Use Star Diagnosis to adjust the door control module. Exit the Actual Values screen (step 2), select menu item 6 'control module adaptations'. If the DCM has not yet been adjusted, menu item 4 will be visible 'window (FH) initializing'. Select this item and read the hint screen, then press 'start' (F2). 5) After this adjustment has been made, the power window must be denormalized using Star Diagnosis under 'Control module adaptations / synchronization', then press F2 after reading the instructions and renormalize using the power window switches with the doors closed to correct the position sensor readings. |
| 123 | T-B-82.85/167 | 8/17/2001 | 163 | 82 | Installation of Navigation System | DTB Date: August 17, 2001 Order No.: T-B-82.85/167 Supersedes: Group: 82 SUBJECT: Model 163.154 (ML320) Model Year 2002 Installation of Navigation System When installing a navigation system into any Model Year 2002 ML320, please observe the following while performing the functionality check: 1. Switch MCS module (A2) on 2. Insert navigation CD 3. Press NAVI button 4. Press Enter button 5. Wait approximately 5 minutes after map display appears 6. Press Radio button and observe background color display during the transition for the navigation display to the radio display 7. The radio background display color must be black. If the radio background display color cycles; red, yellow or blue and then remains black, replace the MCS module. Note: This information is only applicable to MY 2002 ML320 vehicles being fitted with a navigation system. Service Engineering DRdg 8-17-01 Parts Information Qty. Part Name Part Number 1 MCS Module 163 820 24 86 |
| 124 | P-B-91.60/49 | 8/17/2001 | 220 | 91 | Fault codes B1867 and B1871 in Airbag Control Module | DTB Date: August 17, 2001 Order No.: P-B-91.60/49 Supersedes: Group: 91 SUBJECT: Model 220 Fault codes B1867 and B1871 in Airbag Control Module If fault codes B1867 and/or B1871 are stored in the airbag control module on Model 220 vehicles, check the wires leading from the control module (N2/7) pins 43, 44 and 47, 48 to the airbag intermediate connectors (X28/12 (4) and X28/12 (5)) at the left A-pillar (WH/YE and BN/PK wires) and right A-pillar (WH/PK and WH/BK wires) for possible damage. Service Engineering ENdg 8-17-01 |
| 125 | T-B-18.40/15 | 8/17/2001 | 163 | 18 | A)
Implausible Oil Level Display in Instrument Cluster B) Leaky Oil Level Sensor / Oil Pan |
This
bulletin has been created and maintained in accordance with MBUSA-SLP 5.1,
Document and Data Control, and MBUSA-SLP 16.1, Control of Quality Records. DTB Date: August 17, 2001 Order No.: T-B-18.40/15 Supersedes: Group: 18 SUBJECT: Models 163 with M112 or 113 Engine A) Implausible Oil Level Display in Instrument Cluster B) Leaky Oil Level Sensor / Oil Pan A) Implausible Oil Level Display in Instrument Cluster - If you encounter instances on any of the subject models where the engine oil level is OK however the instrument cluster is displaying either one of the following three messages: - Oil level below min - Oil level above max - Engine oil level - visit workshop Please perform the following steps. Note: To avoid unjustified replacements, perform the following steps before replacing the oil level sensor: 1. Check if the engine has the appropriate oil dipstick. Correct oil dipstick if necessary. 2. Check if the oil level is correct using the proper oil dipstick. Correct oil level if necessary. 3. Check if correct oil data is stored in the instrument cluster. Procedure for checking and correcting oil data: a) Hook up DAS b) Select vehicle mode c) Select instrument cluster If the oil data is incorrect, change oil data in the instrument cluster by performing steps d) to g): d) Select control unit settings e) Select coding or variant coding f) Select engine or engine variant g) Save data. 4. Check DTC in engine control unit. If oil level sensor fault code has been stored, perform the following steps. a) If three fault codes (P2039, P2040, P2041) are stored in the engine control unit, |
| 126 | P-B-18.40/14 | 8/17/2001 | ALL | 18 | A)
Implausible Oil Level Display in Instrument Cluster B) Leaky Oil Level Sensor / Oil Pan |
DTB Date: August 17, 2001 Order No.: P-B-18.40/14 Supersedes: Group: 18 SUBJECT: Models 129, 170, 202, 208, 210, 215 and 220 with M112, 113 or 137 Engines A) Implausible Oil Level Display in Instrument Cluster B) Leaky Oil Level Sensor / Oil Pan A) Implausible Oil Level Display in Instrument Cluster - If you encounter instances on any of the subject models where the engine oil level is OK however the instrument cluster is displaying either one of the following three messages: - Oil level below min - Oil level above max - Engine oil level - visit workshop Please perform the following steps. Note: To avoid unjustified replacements, perform the following steps before replacing the oil level sensor: 1. Check if the engine has the appropriate oil dipstick. Correct oil dipstick if necessary. Disregard this step if engine is not equipped with oil dipstick (i.e. 137 engine). 2. Check if the oil level is correct using the proper oil dipstick. Use DAS to check the oil level in engines without oil dipstick. Correct oil level if necessary. 3. Check if correct oil data is stored in the instrument cluster. Procedure for checking and correcting oil data: a) Hook up DAS b) Select vehicle mode c) Select instrument cluster If the oil data is incorrect, change oil data in the instrument cluster by performing steps d) to g): d) Select control unit settings e) Select coding or variant coding f) Select engine or engine variant g) Save data. |
| 127 | Campain 200001000002 | 8/17/2001 | 203 | 58 | Hollow Cavity Preservation Gun | Group
58 Standard Service Equipment Program (SSEP) Subject: Hollow Cavity Preservation Gun (by SATA Spray Equipment) Reference: Service Campaign Number 2000100002 (dated: 08/2001) SATA Model: HKD-1 SATA p/n: 16352 SATA Model: HRS SATA p/n: 11072 Please be advised that only the two Hollow Cavity Preservation Guns listed in the recent Service Campaign (SC), are to be used. Notes Concerning Availability: Model HKD-1 This model is no longer available for purchase new. Over the years however, many dealers and their affiliated bodyshops have acquired and used this model. Its application is therefore still valid for this SC. Model HRS This model is available for all new purchases. The HRS is part of the Standard Service Equipment Program and will be listed in the next main SSEP catalog. Until that time, dealers should contact the manufacturer directly (shown below) to locate their closest, local SATA supplier. The suggested list price of the Model HRS is $259.00. SATA Spray Equipment One Sata Drive Spring Valley, MN 55975 (800) 533-8016 Phone (800) 633-7282 FAX |
| 128 | P-B-80.57/11 | 8/29/2001 | 220/215 | 80 | EIS Replacement | DTB August 29, 2001 Order No.: P-B-80.57/11 Supersedes: Group: 80 SUBJECT: Models 220, 215, Model Year 2002 EIS Replacement As of Model Year 2002 (Code 802), Models 220 and 215 are equipped with a redundant odometer memory, as known from Model 203. The odometer reading is stored redundantly in both the Instrument Cluster (A1) and the Electronic Ignition Switch (N73). When replacing the Electronic Ignition Switch (N73), ensure that the correct version (with redundant odometer memory) is used. Using an incorrect EIS may cause damage to the Instrument Cluster. Note: An update to the EPC data has been initiated. Please ensure your parts personnel are aware of this important information. Please contact Dealer Parts Services if there are questions concerning the appropriate part number. Parts Information Qty. Part Name Part Number 1 Electronic Ignition Switch, MY 2002 Model 220 and 215 215 545 03 08 w/o keyless go* 1 Electronic Ignition Switch, MY 2002 Model 220 and 215 215 545 05 08 with keyless go |
| 129 | P-B-54.30/57 | 8/29/2001 | 220/215 | 54 | Odometer Setting | DTB Date: August 29, 2001 Order No.: P-B-54.30/57 Supersedes: Group: 54 SUBJECT: Models 220, 215, Model Year 2002 Odometer Setting As of Model Year 2002 (Code 802), Models 220 and 215 are equipped with a redundant odometer memory, as known from Model 203. The odometer reading is stored redundantly in both the Instrument Cluster (A1) and the Electronic Ignition Switch (N73). Dealers may now keep Model Year 2002 Model 220 and 215 Instrument Clusters in stock, as no PDC programming is necessary. Note this feature does not apply to earlier vehicles. When replacing either component, the odometer reading must be transferred into the new component using the Star Diagnosis System. To transfer the mileage from the Electronic Ignition Switch into a new Instrument Cluster, select "Information & Communication / ICM - Instrument Cluster / Control Module Adaptations / Settings / Instrument Cluster Settings / Increase reading of total distance counter". The mileage transfer in the other case, from the Instrument Cluster into a new EIS occurs automatically during EIS activation and version coding. Transfer can be verified from the Actual Values menu. In the exceptional case where both the EIS and IC must be replaced at the same time, an Instrument Cluster with pre-programmed mileage must be ordered, specifying both the VIN and odometer reading. Please ensure that all Parts Department personnel are aware of this new feature. Service Engineering DRdg |
| 130 | P-B-54.30/57 | 8/29/2001 | 220/215 | 54 | Odometer Setting | DTB Date: August 29, 2001 Order No.: P-B-54.30/57 Supersedes: Group: 54 SUBJECT: Models 220, 215, Model Year 2002 Odometer Setting As of Model Year 2002 (Code 802), Models 220 and 215 are equipped with a redundant odometer memory, as known from Model 203. The odometer reading is stored redundantly in both the Instrument Cluster (A1) and the Electronic Ignition Switch (N73). Dealers may now keep Model Year 2002 Model 220 and 215 Instrument Clusters in stock, as no PDC programming is necessary. Note this feature does not apply to earlier vehicles. When replacing either component, the odometer reading must be transferred into the new component using the Star Diagnosis System. To transfer the mileage from the Electronic Ignition Switch into a new Instrument Cluster, select "Information & Communication / ICM - Instrument Cluster / Control Module Adaptations / Settings / Instrument Cluster Settings / Increase reading of total distance counter". The mileage transfer in the other case, from the Instrument Cluster into a new EIS occurs automatically during EIS activation and version coding. Transfer can be verified from the Actual Values menu. In the exceptional case where both the EIS and IC must be replaced at the same time, an Instrument Cluster with pre-programmed mileage must be ordered, specifying both the VIN and odometer reading. Please ensure that all Parts Department personnel are aware of this new feature. Service Engineering DRdg |
| 131 | P-B-80.57/12 | 8/30/2001 | 203 | 80 | Transmitter Key Operating Intermittently | DTB
Date:August 30, 2001 Order No.:P-B-80.57/12 Supersedes: Group:80 SUBJECT:Model 203 Transmitter Key Operating Intermittently If you encounter instances on Model 203 of vehicles which cannot be locked / unlocked using the remote control on the SmartKey, or if the key cannot be turned in the Electronic Ignition Switch (N73), please replace only the transmitter key. Replacement of the Electronic Ignition Switch or the Electronic Steering Lock (N26/5) is not required unless replacement of transmitter key did not resolve issue. Costs for unnecessary component replacement as indicated will not be covered by Warranty.Please use the NEW part numbers when ordering. The key can be identified by the first three digits of the 7-digit number on the SmartKey (refer to picture). Figure 1 P-B-80.57/12 Old Part Number | New Part Number | New Variant 203 766 10 06 9999 | 203 766 41 06 9999 | 221 |
| 132 | T-B-88.70/25 | 9/10/2001 | 163 | 88 | Fault Codes B1213 / B1214 Present in Lower Control Field Control Module | DTB Date: September 10, 2001 Order No.: T-B-88.70/25 Supersedes: Group: 88 SUBJECT: Model 163, Model Year 2002 Fault Codes B1213 / B1214 Present in Lower Control Field Control Module If you encounter fault codes B1213 and/or B1214 are stored in the Lower Control Field Control Module (N72) on Model Year 2002 Model 163 vehicles, check if the vehicle is equipped with power front seats with memory (code 241/242 for left/right seats). The seat memory option is easily identified by the presence of a green memory button on the seat switch. If the vehicle does not have the memory option, ignore the fault codes. If the vehicle does have the memory option, determine the cause of the fault code(s) and correct. B1213 - Exterior rear view mirrors left: The voltage supply of the setting potentiometer is faulty. B1214 - Exterior rear view mirrors right: The voltage supply of the setting potentiometer is faulty. |
| 133 | T-B-94.20/03 | 9/10/2001 | 163 | 94 | Roof and Door Noise Dampening Mats | DTB Date: September 10, 2001 Order No.: T-B-94.20/03 Supersedes: Group: 94 SUBJECT: Model 163 Roof and Door Noise Dampening Mats Improved noise dampening mats are now available for both the roof and doors on Model 163 vehicles. Installation of these parts should be used to resolve prior instances of adhesive failure with respect to dampening mats on vehicles manufactured up to the production change date of March 20, 2001. Parts Information Qty. Part Name Part Number 2 Roof Insulation 163 682 08 08 2 Roof Insulation 163 682 09 08 (-417) 4 Roof Insulation 163 682 09 08 (-414 / 417) 2 per door Door Insulation 163 682 09 08 |
| 134 | P-B-82.85/171 | 9/13/2001 | ALL | 82 | Instrument Cluster Information Is Not Centered, Info Services
Selection Gray And Not Selectable |
DTB Date: September 13, 2001 Order No.: P-B-82.85/171 Supersedes: Group: 82 SUBJECT: All Models With COMAND Instrument Cluster Information Is Not Centered, Info Services Selection Gray And Not Selectable, TEL Mode SMS or Notebook Gray and Not Selectable For instances where the Instrument Cluster information is not centered, Information Services Selection Is gray and not selectable, or in TEL mode the Notebook and SMS feature are gray and not selectable, please check and set the version coding for these parameters using Star Diagnosis. The procedure for navigating to the correct SDS screen and settings follow: (control units / information and communication / D2B - Comand or Audio / control unit adaptations / Read coding and change if necessary / configuration of components not D2B) Set the following parameters · Telephone with enlarged functionality - YES (This will enable notebook, sms, last calls etc) · STARGuide One Button Update Request - YES (This will enable info services. Note a 7/00 or higher Navi CD must be inserted in the system and TeleAid must be present on D2B to activate info services.) · STARGuide Dynamic Route Guidance - NO (Not used in USA) · TV Tuner - NOT INSTALLED (Not used in USA) · Instrument Cluster display with automatically centering text display – INSTALLED |
| 135 | P-B-82.85/170 | 9/13/2001 | ALL | 82 | COMAND Estimated Time Of Arrival Calculation Is 12 hours Longer Than Actual ETA |
DTB Date: September 13, 2001 Order No.: P-B-82.85/170 Supersedes: Group: 82 SUBJECT: All Models With COMAND Estimated Time Of Arrival Calculation Is 12 hours Longer Than Actual ETA It is possible that during Navigation route guidance COMAND might calculate the ETA 12 hours longer than actual ETA. This symptom if it arises most likely would occur when the route guidance will pass through noon time. This symptom does not occur when the clock on COMAND is set to the 24-hour time mode. If you encounter this condition, do not replace the COMAND unit. The condition can be addressed if the customer consents to setting the COMAND unit to the 24-hour time mode. The supplier is currently working on a software update to address the symptom in the standard time mode. This DTB will be amended when the software is available. |
| 136 | P-B-82.62/169 | 9/13/2001 | ALL | 82 | CD
Changer Skipping During Playback, Radio Not Recognizing Magazine Insertion
or Loading Compact Disks From The Magazine |
DTB Date: September 13, 2001 Order No.: P-B-82.62/169 Supersedes: Group: 82 SUBJECT: All Models CD Changer Skipping During Playback, Radio Not Recognizing Magazine Insertion or Loading Compact Disks From The Magazine If you encounter instances of CD changer skipping, radio not recognizing magazine insertion or loading compact disks from the CD magazine, check the two mechanical spring tension settings on the sides of the CD changer. The spring tension should be set to H for horizontal position on all 203 C-Class and 463 G-wagon. All other models should be set to V for vertical position. For more information, consult the vehicle CD changer installation instruction. Note: There may be vehicles already in dealer inventory and in customer possession with VPC installed CD Changers that have improper spring tension settings. |
| 137 | P-B-82.62/165 | 9/13/2001 | 220/215 | 82 | Popping or Thumping In Speakers | DTB Date: September 13, 2001 Order No.: P-B-82.62/165 Supersedes: Group: 82 SUBJECT: Model Year 2000 S, CL and 2001 S, CL and C-class with Bose Popping or Thumping In Speakers If you encounter instances of “popping” or “thumping” in speakers or subwoofer on the above mentioned models, please replace the Bose audio amplifier (A2/13). Note that each model has a different part number for the Bose amplifier and the parts are not interchangeable between models since they account for the tuning of the amplifier to the acoustics of the vehicle. Verify that the Q level listed is installed during replacement in the vehicle. Earlier Q level parts should be returned to the facing PDC. This issue only applies to D2B Bose amplifiers. Analog amplifiers are not affected. Parts Information Qty. Part Name Part Number 1 S-Class Bose Amplifier 220 820 02 89 (Q13) 1 CL-Class Bose Amplifier 215 820 01 89 (Q08) 1 C-Class Sedan (W203) Bose Amplifier 203 820 13 89 (Q12) 1 C-Class Wagon (S203) Bose Amplifier 203 820 15 89 (Q02) 1 C-Class Coupe (CL203) Bose Amplifier 203 820 16 89 (Q06) |
| 138 | T-B-31.19/04 | 9/17/2001 | 163 | 31 | Installing Trailer Hitch Wiring | DTB Date: September 17, 2001 Order No.: T-B-31.19/04 Supersedes: Group: 31 SUBJECT: Models 163, All Model Years Installing Trailer Hitch Wiring After completing the installation instructions included in the trailer hitch kit, please insure that a 25-amp fuse is installed in position F18 in the fuse box (F1). Parts Information Qty. Part Name Part Number 1 Fuse, 25 amp N072581-000307 |
| 139 | P-B-00.00/73 | 8/18/2001 | 215 | 0 | Wind Noise | DTB Date: September 18, 2001 Order No.: P-B-00.00/73 Supersedes: Group: 00 SUBJECT: Model 215, All Model Years Wind Noise If you encounter instances of wind noise on Model 215 vehicles, please follow the procedures in WIS document SI 00.00-P-0033A dated 05/01. These procedures are to be used as guidelines for the effective reduction of wind noises. |
| 140 | T-B-82.20/172 | 9/18/2001 | 163 | 82 | Installing Illuminated Door Sills | DTB Date: September 17, 2001 Order No.: T-B-82.20/172 Supersedes: Group: 82 SUBJECT: Models 163, Model Year 2002 Installing Illuminated Door Sills The current illuminated door sills can be installed on Model Year 2002 M-Class with one wiring change in the E-Box. Remove the red wire from the 4-pin connector (6) from the wiring harness for the illuminated door sills. Disconnect the 24-pin connector from the fuse box (F1) at location P/B. Insert this red wire into chamber 12 and reinstall the 24-pin connector into location P/B. All other harness connections remain the same as for Model Year 2001. Parts Information Qty. Part Name Part Number 1 Illuminated Door Sill Panel with Wiring Harness B6 689 0031 1 Illuminated Strip, Blue B6 689 0016 1 Illuminated Strip, Green B6 689 0017 1 Illuminated Strip, Yellow B6 689 0018 |
| 141 | P-B-83.40/56 | 9/21/2001 | 220/215 | 83 | EC Light Stays On At Vehicle Start Up | DTB Order No.: P-B-83.40/56 Supersedes: Group: 83 SUBJECT: Model 220 / 215 EC Light Stays On At Vehicle Start Up If you encounter instances on Model 220 / 215 vehicles of the air conditioning not working, the ‘EC’ light being illuminated and Diagnostic Trouble Code 1256 being stored, please check the pushbutton control unit. If the pushbutton control unit is part number 220 830 09 85 with a Q-level of 1, 2 or 3 (on label of unit), replace the unit with level Q4 (part no. remains the same). Earlier Q-level parts should be returned to the facing PDC. |
| 142 | P-B-82.62/168 | 9/21/2001 | 203 | 82 | If you encounter instances of poor AM/FM/WB reception | DTB Date: September 21, 2001 Order No.: P-B-82.62/168 Supersedes: Group: 82 SUBJECT: Model W203 and S203 Poor AM/FM Reception If you encounter instances of poor AM/FM/WB reception in Model 203 vehicles prior to VIN F157265, the Antenna Amplifier (A2/71) connection should be checked. To check connection, using Star Diagnosis select Model 203/Control Units/Information and Communication/D2B-COMAND or Audio/Actuations/Radio Reception Measurements/reception measurement: VHF. Select a station with weak reception in the entry field on SDS. Select F3 to start the reception measurement. When the test is complete, record this measurement. Repeat the radio reception measurement with a second person applying pressure to the headliner area near the rear glass directly under the Antenna Amplifier (A2/71). Record the second measurement. If there is an increase in the reading of 3db or greater, the Antenna Amplifier (A2/71) should be replaced. To replace the Antenna Amplifier, refer to WIS documents AR82.62-P-8300PA, Antenna Amplifier Installation Instructions C-Wagon and AR82.62-P-8300P Antenna Amplifier Installation Instructions C-Sedan. Once the antenna amplifier has been replaced, the original test should be repeated without a significant difference between the two measurements. Note: The replacement antenna amplifier may have additional connectors as compared to the original amplifier. These additional connectors may be disregarded. Parts Information Qty. Part Name Part Number 1 Antenna Amplifier (A2/71) A203 820 69 89 In Case of Warranty Damage Code Operation Number Time (hrs.) Model Indicator (s) 82182 52 82-0000 (SDS) 0.0 hrs. 01 82-8347 3.6 P1, P2, P3 82-8347 0.0 P4 |
| 143 | T-B-72.10/25 | 9/27/2001 | 163 | 72 | Replacement of Center Console Switch Group | DTB Date: September 27, 2001 Order No.: T-B-72.10/25 Supersedes: Group: 72 SUBJECT: Model 163, Model Years 1998 - 2001 Replacement of Center Console Switch Group On Model 163 vehicles from Model Year 1998 through 2001, after replacing the Center Console Switch Group (S21) for front window switch failures ONLY, please perform the following work: 1. For left front window switch failure, remove fuse f30 from F1 (MY '98, '99) or F2 (MY '00, '01) (fuse and relay box); or for right front window switch failure, remove fuse f29 from F1 (MY '98, '99) or F2 (MY '00, '01) (fuse and relay box). 2. Connect a DMM (digital multi-meter) rated for a minimum 20 ampere current draw to quiescent current test adapter, part no. 140 589 12 21 00, and then install adapter into relevant removed fuse position. 3. Monitor the amperage draw while operating the appropriate window switch to fully lower and then raise the window. Disregard the blocked current which occurs momentarily once the window reaches the fully raised or lowered position. If the window operation current exceeds 12 amperes, determine the cause, e.g., distorted window frame, rough window regulator operation, etc., and correct as necessary. The observed maximum operating currents (raising and lowering) MUST be included in the dealer text field of every warranty claim in which the center console switch group was replaced. Such warranty claims will be reviewed and absence of this information will cause the claim to be rejected. In Case of Warranty Operation: Check amperage draw during front power window operation Damage Code Operation Number Time (hrs.) Model Indicator (s) 82436 73 72 5653 0.3 K1, K2, K3 Operation: Check amperage draw during front power window operation as of 9/99 Damage Code Operation Number Time (hrs.) Model Indicator (s) 82436 73 72 5654 0.3 K0 |
| 144 | P-B-82.10/173 | 9/27/2001 | 220 | 82 | Lamp Warning Indicator Intermittently Shows 3 rd Brake Light Fault | This
bulletin has been created and maintained in accordance with MBUSA-SLP 5.1,
Document and Data Control, and MBUSA-SLP 16.1, Control of Quality Records. © 2001 Mercedes-Benz USA, LLC. All rights reserved. Reproduction or translation in whole Mercedes-Benz Canada, Inc. or in part is not permitted without authorization from the Technical Information publisher. Printed in U.S.A. www.MBUSA.com 1-800-FOR-MERCedes DTB Date: September 26, 2001 Order No.: P-B-82.10/173 Supersedes: Group: 82 SUBJECT: Model 220 Lamp Warning Indicator Intermittently Shows 3 rd Brake Light Fault In Model 220 vehicles produced before approximately October 2000, it is possible that the lamp warning indicator in the Instrument Cluster (A1) may erroneously indicate a fault intermittently in the Center High Mounted Stop Lamp (CHMSL), also called the 3 rd Brake Light (E21). Note: Note that the CHMSL itself operates properly, only the fault warning is in error. If you encounter instances of this complaint, after verifying that the CHMSL is operating normally and the wiring is properly connected, inspect and replace the CHMSL with the current version. The current and previous versions are identified by the circuit board pattern, as shown in Figure 1. Only the latest version is available from Spare Parts. Parts Information Qty. Part Name Part Number 1 Center High Mounted Stop Lamp 208 820 02 56 xxxx (Specify color code) Figure 1 P-B-82.10/174 |
| 145 | T-B-42.10/18 | 9/27/2001 | 163 | 42 | Brake Squeal | DTB Date: September 27, 2001 Order No.: T-B-42.10/18 Supersedes: Group: 42 SUBJECT: Model 163 Brake Squeal If you encounter instances of brake squeal on Model 163 vehicles, please perform the following procedure to remedy (AR42.10-P-0161GI). Note: This condition can be aggravated by cool, damp weather in combination with light braking effort. Applying a small amount of brake pad paste to the ends of each brake pad backing plate can reduce this effect. 1. Remove brake pads. 2. Apply brake pad paste to ends (a) of each brake pad (figure 1, 2) backing plate. Figure 1 P42.10-2137-01 Figure 2 P42.10-2138-01 Note: Do not allow any paste to contact brake pad friction surface or apply paste to any other areas besides those specified. Immediately remove any excess paste that contacts pad front or back surfaces. 3. Reinstall brake pads. Parts Information Qty. Part Name Part Number 1 Brake Pad Paste 001 989 87 51 |
| 146 | P-B-47.10/16 | 10/1/2001 | ALL | 47 | Fuel Gauge Enhancement | DTB Date: October 1, 2001 Order No.: P-B-47.10/16 Supersedes: P-B-54.30/55 dated July 12, 2001 Group: 47 SUBJECT: Models 202, 208, 129, 210, 220, 215 Fuel Gauge Enhancement New fuel sending units have been developed which use a thin layer of gold on the contact fingers. If you encounter instances regarding fuel gauge inaccuracy, install the new version fuel senders after verifying that no other faults exist. Please also review the contents of DTB 47/00 (issued in Group 54 on August 14, 2000 as MB-Net 386) regarding Instrument Cluster applications. Dealers are advised to return any stock of the old version fuel senders to their facing PDC for credit immediately, using the regular PRP system. Parts Information Qty. Part Name Part Number 1 Fuel Sender Unit 129.063/067/076 from Chassis F146279 129.068 from Chassis F188515 129 542 11 17 (Replaces 129 542 09 17) 1 Fuel Sender Unit MY 00 and later 210 210 542 41 17 (Replaces 210 542 25 17) 1 Fuel Sender Unit Models 220 and 215 220 542 14 17 (Replaces 220 542 08 17) 1 Fuel Sender Unit, Left MY 98 and later 202, 208 202 470 39 41 (Replaces 202 470 26 41) 1 Fuel Sender Unit, Right MY 98 and later 202, 208 208 470 06 41 (Replaces 202 470 30 41) In Case of Warranty Damage Code Operation Number Time (hrs.) Model Indicator (s) 47006 50 47-7085 1.3 C0 47-7085 1.3 H0 47-7080 .3 E4, E6, E7, E8, E9, F1, F2 47-7000 .9 M0 47-7000 .9 N0 47-7000 .4 90 |
| 147 | P-B-47.10/18 | 10/2/2001 | ALL | 47 | Fuel Level Sender Collection | DTB October 2, 2001 Order No.: P-B-47.10/18 Supersedes: Group: 47 SUBJECT: Models 202, 208, 129, 210, 220, 215 Fuel Level Sender Collection To help gauge the performance of the newly introduced fuel level senders listed below, please contact your regional Technical Specialist whenever any of the listed parts are removed from a vehicle with respect to fuel level mis-read conditions. These parts will be listed on your warranty parts scrap report, but please do not scrap them until a Technical Specialist has had the opportunity to inspect them. Please note that only the listed part numbers, using the part number on the part itself, should be held for inspection. Do not use the part number from the scrap report, as this reflects only the part number that was installed. 129 542 11 17 202 470 39 41 208 470 06 41 210 542 41 17 220 542 14 17 |
| 148 | P-B-88.50/26 | 10/2/2001 | 220 | 88 | Banging Noises from Rear of Vehicle when Driving on Rough Roads | DTB Date: October 2, 2001 Order No.: P-B-88.50/26 Supersedes: Group: 88 SUBJECT: Model 220, As of Model Year 2000 Banging Noises from Rear of Vehicle when Driving on Rough Roads If you encounter instances of banging noises from the rear of Model 220 vehicles, it may be caused by the trunk lid hitting the rubber stops (AR88.50-P-5125N, item 8). For this reason, before trying any other repairs, check the fit of the trunk lid to the rubber stops and adjust if necessary. Lay strips of paper over the rubber stops on the rear fenders and close the trunk lid. If the paper strip can easily be pulled out, adjust the stops as follows. Remove the moldings (AR88.50-P-5125N, item 2). Loosen the rubber stops (item 8), adjust and retighten. Check adjustment with paper strips and reinstall moldings. In Case of Warranty Operation: Damage Code Operation Number Time (hrs.) Model Indicator (s) 75008 51 88-0000 .1 (check both rubber stops) 01 88-0000 .3 (adjust one stop and recheck fit) 01 88-0000 .5 (adjust both stops and recheck fit) 01 |
| 149 | P-B-82.30/174 | 10/2/2001 | 220 | 82 | Tip of Passenger Windshield Wiper Does Not Touch Glass | DTB Date: October 2, 2001 Order No.: P-B-82.30/174 Supersedes: Group: 82 SUBJECT: Model 220 Tip of Passenger Windshield Wiper Does Not Touch Glass In Model 220 vehicles, the tip of the passenger side windshield wiper blade does not contact the windshield glass in the first few inches of wiper travel. This condition is as designed and intended, to reduce the possibility of fine scratches in the windshield glass from particles of dirt. Do not replace any components for this condition. |
| 150 | T-B-54.21/59 | 10/2/2001 | 163 | 54 | Version Coding AAM2 | DTB October 2, 2001 Order No.: T-B-54.21/59 Supersedes: Group: 54 SUBJECT: Model 163, Model Years 2000 through 2002 Version Coding AAM2 Effective immediately and until further notice on Model 163 vehicles, from Model Year 2000 through 2002, version coding of the AAM2 Control Module (N10) may only be performed by automatic transfer from another AAM2 module. Due to a condition within the Star Diagnosis software, it is possible that setting any version coding option manually may corrupt the version coding data. This Dealer Technical bulletin will be re-issued when manual version coding is again possible. |
| 151 | P-B-47.20/17 | 10/10/2001 | ALL | 47 | Hard Starting After Fuel Filter Replacement | DTB Date: October 10, 2001 Order No.: P-B-47.20/17 Supersedes: Group: 47 SUBJECT: Model Year 2001 / 2002 - C & CL (203), SLK (170), SL (129)**, CLK (208), E (210), CL (215)and S-Class (220) Up to Model Year 2000 - C-Class Hard Starting After Fuel Filter Replacement If you encounter instances of hard starting after fuel filter replacement on the subject models, the cause may be the newly installed fuel filter. On fuel filters with integrated fuel pressure regulator, part number 002 477 30 01, insufficient fuel pressure may be caused by deviations in manufacturing of the filters, resulting in an increase of crank time. Only filters with a production date between 27.06.2001 (06/27/01) and 17.07.2001 (07/17/01) may have this characteristic. PDC stock has been purged of any affected filters. ** - Not valid with M120 Engine (129.076) Parts Information Qty. Part Name Part Number 1 Fuel Filter 002 477 30 01 In Case of Warranty Operation: Damage Code Operation Number Time (hrs.) Model Indicator (s) 09201 53 07 5563 0.4 G2, F1, F2 0.6 G3, G4, E4, E6, E7, E8, E9, 90, N0, M0 0.8 P1, P2, P3, P4, P5 |
| 152 | P-B-82.64/175 | 10/11/2001 | 203 | 82 | CD Changer Static or Interference During CD Changer Playback | This
bulletin has been created and maintained in accordance with MBUSA-SLP 5.1,
Document and Data Control, and MBUSA-SLP 16.1, Control of Quality Records. DTB October 11, 2001 Order No.: P-B-82.64/175 Supersedes: Group: 82 SUBJECT: Model Year 2001 W203 and Model Year 2002 CL/S/W203 CD Changer Static or Interference During CD Changer Playback If you encounter instances of noises or static during CD Changer operation on the subject models, please install an additional length of fiber optic cable of length 200mm (8 inches) between the radio and the CD Changer. To install the fiber optic cable: 1. Turn off ignition and radio. 2. Remove the CD Changer. (Refer to P-SI-82.64/138 A for removal or installation of the CD Changer) 3. Unplug the D2B Connector at the CD Changer. 4. Open the fiber optic cable coupling for the CD changer and remove cable with clear (white) end. 5. Insert the clear (white) end of fiber optic cable into coupling (A 000 545 33 84) and clip it in. 6. Insert additional fiber optic cable red end into coupling (A 000 545 33 84) and clip it in. 7. Insert the clear (white) end of the additional fiber optic cable into the coupling for the CD changer and clip it in. Original Configuration Fiber optic coupler New Configuration 200 mm length of fiber. P/N A 000 540 38 08 |
| 153 | P-B-32.50/5a | 1/18/2001 | 220/215 | 32 | ABC Operational Check | DTB Date: October 18, 2001 Order No.: P-B-32.50/5a Supersedes: P-B-32.50/5 Group: 32 SUBJECT: Models: All S55/S600V vehicles beginning with serial number A228578 and ending with serial number A249600 All CL500/CL55/CL600 vehicles beginning with serial number A018300 and ending with serial number A021600 S430V/S500V vehicles beginning with serial number A228578 and ending with serial number A249600 with ABC, Option Code 487 ABC Operational Check For vehicles that fall within the described VIN range, please inspect for an orange decal marked ABC located on the left front "A" pillar near the door hinge. If the vehicle does not have this indication, please follow the procedure outlined below. 1. ABC System Oil Flushing process: (approx 10 liters new oil required) 1.1 Vehicle engine at operating temperature 1.2 Connect DAS Version 8 ! with Patch and access the ABC system. 1.3 Read and record DTC data for Warranty Claim text field. 1.4 Erase all DTC’s in the ABC system 1.5 Do NOT start engine until instructed. 1.6 Remove ABC reservoir cap and pull out oil filter. 1.7 Using a flashlight, shine the light in through the top opening of the container and view the fluid. 1.8 If particles can be seen, or the fluid has a "starlight" effect, then the tank must be cleaned before the flushing process can begin. 1.9 Drain the tank by either removing it or using the suction of the oil recovery device. Do not use rags or paper to clean the inside of the tank as contamination may occur. 1.10 Refill the ABC tank with clean Pentosin oil. Caution! The pump must never run dry or damage to the pump will occur. 2. ABC Hot Flush: 2.1 Start vehicle 2.2 Enter DAS "Actuations" menu and enter into "Rodeo" 2.3 Enter "Rodeo" program by pressing the F3 key. 2.4 Observe all four struts while the "Rodeo" program is running. 2.5 Let the Rodeo program run to the end, approx 15 min. |
| 154 | P-B-47.20/21 | 10/26/2001 | 170 | 47 | Pressure Pulsating Noise in Passenger Compartment | DTB Date: October 26, 2001 Order No.: P-B-47.20/21 Supersedes: Group: 47 SUBJECT: SLK230 and 320 (170.447/449/465) Pressure Pulsating Noise in Passenger Compartment If you encounter instances of pressure pulsating noise in the passenger compartment on Models SLK230 or SLK320, please perform the following steps to resolve. Model SLK230: A Vehicles with no pressure damper installed. Install pressure damper (part number 000 476 01 55) into fuel line leading from the fuel filter to frame floor (for installation location refer to WIS AR47.20-P-5710GS). - Cut fuel line and adjust length to accommodate additional pressure damper. - Slide rubber ring part number 170 478 00 82 onto line to maintain gap between vent line and fuel filter after installment. - Install pressure damper into fuel line using clamps (part number 001 997 69 90). B. Vehicles with pressure damper already installed as original equipment. - Replace existing pressure damper with new pressure damper (part number 000 476 01 55) using clamps (part number 001 997 69 90). Model SLK 320: Replace existing pressure damper with part number 000 476 01 55 using clamps (part number 001 997 69 90). Note: Before replacing or installing new fuel pressure damper, release fuel pressure at the fuel rail test connection using tool/clamp 000 589 40 37 00 and clamp off fuel pressure line from fuel pump to fuel filter. Check for fuel leak after installation of new part. Parts Information Qty. Part Name Part Number Pressure Damper 000 476 01 55 Rubber Ring 170 478 00 82 |
| 155 | T-B-40.10/40 | 11/1/2001 | 163 | 40 | Winter Tires | DTB November 1, 2001 Order No.: T-B-40.10/40 Supersedes: Group: 40 SUBJECT: Model Year 2002 - Models 163.154, 163.174, 163.175 (ML320, ML55, ML500) Winter Tires As of Model Year 2002, the ML320 and ML500 are now equipped with performance “All-Season” tires. This change was made in the interest of customer satisfaction, to provide a quieter smoother ride. The ML55 tires remain the same for Model Year 2002 and are maximum performance (summer) tires. There are two approved winter tires that should be considered for our customers who will be driving their vehicles in snowy conditions. The approved winter tires for each of the models indicated are as follows: Dunlop Winter Sport M2 255/60R17 106H Part Number 034646 Continental 4x4 Winter Contact 255/60R17 106H Part Number 3547310000 |
| 156 | P-B-82.10/177 | 11/1/2001 | ALL | 82 | Motorola Telephone Portable Support Electronics Part Number Clarification | DTB Date: November 1, 2001 Order No.: P-B-82.10/177 Supersedes: Group: 82 SUBJECT: All Models, Model Year 1999 to 2002 Motorola Telephone Portable Support Electronics Part Number Clarification When ordering replacement Telephone Portable Support Electronics (PSE) (A59/1) parts, please assure that the Mercedes-Benz part number and the Motorola part number match as per the below referenced chart. Should part numbers differ, please reorder through your facing PDC. Qty. Part Name Motorola Part No. MB Part No. 1 Portable Support Electronics PSE (Star Tac) SYN 0234C BQ6820460 1 Remanufactured PSE (Star Tac) SYN 0234C BQ6829460 1 PSE ALL MY 01 (Timeport) SYN 8738C BQ6820648 1 Remanufactured PSE All / MY 01 (Timeport) SYN 9081A BQ6829648 |
| 157 | P-B-30.30/07 | 11/1/2001 | 220/215 | 30 | Distronic Control Unit (N63/1) Replacements | DTB Date: November 1, 2001 Order No.: P-B-30.30/07 Supersedes: Group: 30 SUBJECT: Model 220 / 215 Distronic Control Unit (N63/1) Replacements Over the past year, we have noticed a high number of Distronic control unit (N63/1) replacements which may not have been required. As a result, we feel it is necessary to address some of the more common Distronic control unit replacement errors: 1. “Distronic External Malfunction” as stated in the owner’s manual and Distronic video - This warning message in the instrument cluster is not a system malfunction. This warning message appears in the instrument cluster when external (environmental) Electro-magnetic waves in the area of the Distronic vehicle, interfere with the radar sensors ability to “see” targets. As a safety measure, Distronic will deactivate until the interference is gone (usually a few seconds). This is not a cause for parts replacement and will not store fault codes in the vehicles fault memory. 2. Distronic warning lamp illumination while driving - The Distronic system is always active even when speed regulation is not taking place. The warning lamp and corresponding audio signal will activate at times when the Distronic system believes that traffic conditions require immediate driver attention and response. Such signals to the driver are not malfunctions of the Distronic system, will not store faults in the vehicle fault memory and are not cause for parts replacement. 3. Before the decision is made to replace any Distronic related parts, you must confirm that there are no faults stored in any of the other vehicle systems that can influence the Distronic system. Before any evaluation can be made of the Distronic system the following systems must be fully functional and have no stored faults or current faults: · ME · ETC · ESM · ESP · EIS · ICM |
| 158 | T-B-33.15/08 | 11/2/2001 | 163 | 33 | Retail Inspection - Recall Campaign No. 2001080006 | DTB Date: November 2, 2001 Order No.: T-B-33.15/08 Supersedes: Group: 33 SUBJECT: Model Year 2002, Models 163.154/174/175 (ML320, ML55 and ML500) Retail Inspection - Recall Campaign No. 2001080006 (Selected VIN Numbers) Pursuant to Recall Campaign No. 2001080006, we would like to reiterate that ONLY left front upper control arms within the affected VIN range and with a casting number ending in “309” should be replaced. All left front upper control arms with or without the casting number “309” outside the affected range have been inspected and certified as good and do not warrant replacement. Therefore, warranty claims for Recall Campaign No. 2001080006 outside the quoted VIN ranges will not be honored. For reference purposes the affected VIN numbers are as follows: MODEL CHASSIS END NUMBER FROM TO 163.154 (ML320) A290001 A293761 163.174 (ML55) A291343 A293528 163.175 (ML500) A290064 A293743 We thank you for your attention in this matter. |
| 159 | P-B-47.20/20 | 11/6/2001 | 203 | 47 | Fuel Filter Assembly | DTB Date: November 6, 2001 Order No.: P-B-47.20/20 Supersedes: Group: 47 SUBJECT: C-Class Fuel Filter Assembly For C-Class models, the fuel pump assembly, part number 203 470 13 94, has been substituted in production by a new part, 203 470 28 94. In vehicles where an old fuel pump assembly (203 470 13 94) is replaced with the new fuel pump assembly (203 470 28 94), plate with attached harness, part number 203 470 27 41 (replacement for 203 470 02 41) needs to be installed together with the new pump assembly. Failure to install the two parts together will not allow the vehicle side of the harness to be plugged into the new fuel pump. Parts Information Qty. Part Name Part Number 1 Fuel Pump Assembly 203 470 28 94 1 Plate 203 470 27 41 |